PSR Experience Bewertungen 205

TrustScore 4 von 5

4,2

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I did this experience at Aldershot and honestly I would not recommend it. The track is very small, the surface is in poor condition, and with several cars on it at the same time you never get the chan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited the East Fortune Airfield track where my son and I were driving different cars (birthday presents). The day went brilliant, weather was fantastic, instructors were awesome as was the welcome... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really good experience well worth it if you like cars or like going fast. Only down side is that you may be waiting 30/45 mins for ur next car which is painful if it’s cold. Also it depends on the ins... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My 13 year old son just had a driver experience at the East Fortune site, driving a Ferrari, and he has had the best time! He felt nervous beforehand but taking the extra familarisation laps at the st... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Eventmanagement-Firma
  2. Anbieter von Werbegeschenken
  3. Geschenkeladen
  4. Hobbygeschäft
  5. Motorsportgeschäft
  6. Erholungszentrum

Vom Unternehmen geschrieben

PSR Experience is a trading name of PSR Hire LTD. PSR Hire has been involved in assisting and delivering experiences nationwide from 2011. We understand that Supercar Experience Days mean so much to our guests. For some it’s a once in a lifetime experience potentially celebrating a personal landmark or event but we are also proud to say that we are seeing our customers return again and again and again. Those familiar faces must mean we are doing something right. We hope to see you soon, whether it’s your first time or a returning customer. We offer a wide choice of cars from Lamborghinis & Ferrari’s, R8’s & Astons to GTR’s and even US Police Style Mustang V8’s plus a few guest cars along the way we are sure you’ll find an experience to suit you or that special person in your life. We feel we have the happiest and most helpful team in the country, from the sign on desk to your driving coach, we hope to deliver smiles along the way. PSR prides itself in being transparent in our experiences, as per industry standard you will find lots of options and upgrades are available and we hope our site will guide you through all of these options, so you know exactly what you are paying for.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 91 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Went to stafford for the experience

Went to stafford for the experience. My son bought me the voucher for 1 muscle car and I added a car also when there. Felt so safe and in very capable hands. The 2 professionals were amazing. I went with Les in the maclaren, he was such a calming man and I had an amazing time in that supercar.I then had lee J I. The dodge such an opposite car but was great listening to the beefy engine. He was so knowledgeable and gave great instructions. I would go again to this event.
It was cold and a bit wet but we weren't waiting that long for our cars. All the team were polite and upbeat.

21. Februar 2025
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for leaving us a review. We will pass your comments on to our team. We are thrilled to read you had an amazing time. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 3 von 5 Sternen

We were at Three Sisters track on…

We were at Three Sisters track on Monday the 17th Feb. We had a good day and purchased a usb stick with the video on of my Grandsons drive. We got home only to find no sound on the video. I’ve tried emailing them twice this week with no reply. The lady who we dealt with at the track did say they kept the videos and pictures of the day for everyone on file. Hopefully they will be intouch and replace the stick with a working one.

17. Februar 2025
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for leaving us a review. We are pleased to hear you had a good day. Sorry to hear your video has no sound, we have flagged your review with our media support team. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Would visit again!!

Jason was an amazing instructor! Would definitely visit again.

9. Februar 2025
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We will pass your comments on. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 1 von 5 Sternen

Super unhelpful

Super unhelpful. Not a nice company. Look out for extra charges (probably more than the original cost of your "experience".

30. Mai 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review albeit you are disappointed on this occasion. We try to break our products down and split them up so customers can add and remove things to suit their budgets. We love to see our customers get the most out of their experience with us and that they find reasonable value in the extras they choose. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 1 von 5 Sternen

Scathing Review of PSR Experience

I would give zero stars if it were possible. My experience with PSR has been nothing short of a nightmare, and I feel compelled to warn others before they fall victim to this company’s shocking practices.

First, they cancelled the original booking date (1st March 2025) that we had specifically planned for and could attend. This cancellation was entirely out of our control, and despite their error, they offered alternative dates that were completely inconvenient and unworkable for us (8th, 9th, 10th—none of which we could make).

Adding insult to injury, the additional cars that were booked were suddenly no longer available, leaving us with fewer options and even more frustration.

But it gets worse. My son, who is 11 years old, booked this experience with me on Christmas Day as a gift. The experience was advertised for children aged 10–17, but what PSR conveniently failed to make clear was their hidden height restriction, buried in the small print. Unless you scrutinise every detail, this critical limitation could easily go unnoticed.

This company is disorganised, deceptive, and completely unprofessional. They seem to have no issue with taking money from families, only to let them down and hide behind fine print.

Quick update after a month and PSR outright refusing to give a refund, they have now given a refund. They are happy to rearrange dates (that you pay extra as a customer to choose) but not so quick to refund if they cannot fulfil the date.

16. Jänner 2025
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review albeit you are disappointed on this occasion.
On very rare occasions we are left with no alternative than to change a date. We are proud to say it doesn’t happen often. However, when it does occur we always communicate as soon as we can with various alternative options. We always aim to be as flexible as we can with our customers. If the dates initially offered don’t work for you, then we will always offer the next closest dates at alternative venues.
In relation to our minimum height restriction, which is there for safety and insurance reasons, this is communicated in various areas across our website, in your confirmation of booking from us and again in the pre event email. If, at any point it becomes apparent that a child is not the correct height, we will happily rebook them for a later date at no extra cost. Our guests safety is our top priority.
We believe that in your particular case this has now been resolved by our Customer Services Manager, but if there is anything else you need please do email us and we would more than happy to help.
Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Want fun have a go

One of the best days staff brilliant really friendly make you feel at ease with the cars and explain everything and constantly giving you feedback and encouragement. Would do it again

17. November 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for leaving us a review. We are thrilled to read that you had one of the best days. We would love to welcome you again. Don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

PSR - really good job

Hugely impressive and enjoyable. That about sums it up. The organisation, staff interaction with adults and kids and team work among the staff was a credit to British motorsport.

I would recommend PSR to anyone. They took my 13 year old son, put him in a Lamborghini and set him off round the track with superb instructor support. I could get my son this or that but as a memory a long time after I’m gone he can tell people about the day, about how he drove a Lamborghini as the first car he’s ever driven (he’s done karts) and about the instructors kindness, clarity and professionalism. I’ve seen the video (do think about the media package - it’s very good) and all I can say is they are hugely confidence inspiring and positive. And that’s all the instructors we encountered - in the McLaren and the Camero too.

17. November 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We are thrilled to read that you found the experience to be hugely impressive and enjoyable. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 3 von 5 Sternen

"Disappointing Experience Due to Relentless Upselling

We recently attended a junior Lamborghini experience with PSR Experience, and unfortunately, the day felt more focused on pushing additional sales than letting us enjoy the thrill of the drive. The range of cars was impressive, but we were consistently pressured to spend well beyond the initial voucher cost, leaving us feeling resentful by the end.

The voucher we purchased was for three laps at the nearest track, Llandow, which is still a two-hour drive for us. However, upon booking, we discovered that Llandow is classified as a "premium track," incurring unexpected extra costs—despite PSR Experience being the only company authorized to host events there.

There was a strong push to buy additional insurance, marketed as essential, and then the hard sell for more laps followed—hard to refuse with an eager young driver by your side. Additional charges were suggested to add another car, piling on more expenses. The upselling didn’t stop there; photos and video footage were offered at rates significantly higher than similar experiences we've attended elsewhere.

Lastly, PSR Experience issued a lanyard with a warning that failure to return it would result in a £50 charge, which only added to the feeling that the company was looking to extract as much as possible from each visitor.

Although the driving itself was fun, the experience was tarnished by the constant push for additional payments. I'd suggest looking into other providers that offer a more straightforward, enjoyable experience without the relentless upselling.

26. August 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review, albeit some information within it is inaccurate.
None of our optional add-ons and extras are essential, including Collision Damage Waiver.
All of our available optional add-ons and extras are clearly stated on the 'Fees and Charges' page on our website.
We do appreciate your feedback and we will revisit our customer journey to see if any improvements can be made.
We are pleased you found the driving itself fun.
Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 4 von 5 Sternen

Does what it says on the tin

Arrived on a cloudy but dry warmish day. Girls at check in were helpful and polite. Safety briefing was to the point and over quickly. Bit of a wait to get into the car but considering the amount of people there that was perfectly acceptable and the staff got people in and out of cars quickly.
I had 9 laps and the instructor was great, good advice and lets you put your foot down and enjoy it.
Only things i would improve - spruce the cars up a bit and give them a clean, they was looking a bit tired. Try not to push the extra's so much, make these available on the website or by signage at the venue and not face to face, makes people feel awkward.
Apart from that, i would go again

21. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a detailed review. We will pass your comments onto the team. With the changeable weather in Autumn and Winter it can be tricky to keep the cars looking pristine all the time. We have taken your comments on board about the vehicles and the optional extras and we will pass these to senior management. We would love to welcome you again, don't forget the loyalty code given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Exceeded expectations

Well organised, staff are great cars are in good conditions and overall had a really fun time

21. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for taking the time to leave us a review. We are thrilled to read that the experience exceeded your expectations and that overall you had a really fun time. Kind regards, The PSR Experience Team🟠🟢

Bewertet mit 4 von 5 Sternen

12 year old daughters favourites day

Great day out for my daughter to enjoy her present. Staff really friendly how ever the cars could have done with a clean as does not look great in photos and videos we bought. Little suggestion give the option of inexperienced drivers/juniors kept to the same sessions. Knew there were extra costs and very reasonable price. Would like to book again with friends.
My daughter really liked Chris who was the instructor in the black with red wheels 911 found him very calming and informative during her drive.

11. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We are thrilled to read that you had a great day out. We are sorry to hear that you thought our cars could have done with a clean. They are regularly cleaned but we have highlighted your comments to senior management. At each experience day, there are separate sessions for juniors and adults. However, there is a small crossover from one session to another, depending on how many vehicles each guest has booked etc. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Absolutely fantastic service getting my…

Absolutely fantastic service getting my grandsons experience booked in, very helpful and went out of their way I felt to make it as easy as possible, thank you 😊

4. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Amazing experience

Amazing experience, staff really friendly and instructors really good. Cars are really fun to drive.

5. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

We are elated to read you had an amazing experience. Thank you so much for leaving us a review, we really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Brought my 14yr old son

Brought my 14yr old son. He had an amazing experience from start to finish and staff were really friendly.
Would recommend.

5. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We are thrilled to read that your son had an amazing experience from start to finish. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Great fun!

My daughters had a brilliant day today. Staff were great. And cars brilliant too! We'll be back again. Definitely recommend!!

5. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

We are so pleased to read that your daughters had a brilliant day. Thank you for recommending us. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Had a driving experience today for my…

Had a driving experience today for my birthday what a great time all the staff were amazing thanks very much will certainly be coming back

5. Oktober 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for leaving us a review. We would love to welcome you again. Don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

What a day

What a day. After my first ride(Nissan GTR) my hands were shakin, after second one (Lambo Hurricane) my whole body was shakin, third one was The General - even my guts were sore. Instructors were very friendly and helpfull. When the see that You are doing well, they let You drive the car to limits of the traction. Highly recomended. I will definitely try PSR expierience again.

29. September 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review and for highly recommending us. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Fantastic family day out with my 2 boys…

Fantastic family day out with my 2 boys (14 and 12) trying a few supercars. Excellent experience, great cars, fantastic staff and Stef was excellent putting together a media package for us! Would definitely recommend - We'll be back!

29. September 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you so much for your fantastic feedback and for recommending us. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

It had very good service and had an…

It had very good service and had an amazing experience.

29. September 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

We are so pleased to read that you had an amazing experience. Thank you very much for leaving us a review. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Great instructors

Great instructors, excellent choice of cars. Absolutely loved it

29. September 2024
Bewertung ohne vorherige Einladung
PSR Experience-Logo

Antwort von PSR Experience

Thank you for leaving us a review. We are thrilled to read your comments. Kind regards, The PSR Experience Team 🟠🟢

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr