PSR Experience Bewertungen 205

TrustScore 4 von 5

4,2

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Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I did this experience at Aldershot and honestly I would not recommend it. The track is very small, the surface is in poor condition, and with several cars on it at the same time you never get the chan... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Visited the East Fortune Airfield track where my son and I were driving different cars (birthday presents). The day went brilliant, weather was fantastic, instructors were awesome as was the welcome... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Really good experience well worth it if you like cars or like going fast. Only down side is that you may be waiting 30/45 mins for ur next car which is painful if it’s cold. Also it depends on the ins... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My 13 year old son just had a driver experience at the East Fortune site, driving a Ferrari, and he has had the best time! He felt nervous beforehand but taking the extra familarisation laps at the st... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Eventmanagement-Firma
  2. Anbieter von Werbegeschenken
  3. Geschenkeladen
  4. Hobbygeschäft
  5. Motorsportgeschäft
  6. Erholungszentrum

Vom Unternehmen geschrieben

PSR Experience is a trading name of PSR Hire LTD. PSR Hire has been involved in assisting and delivering experiences nationwide from 2011. We understand that Supercar Experience Days mean so much to our guests. For some it’s a once in a lifetime experience potentially celebrating a personal landmark or event but we are also proud to say that we are seeing our customers return again and again and again. Those familiar faces must mean we are doing something right. We hope to see you soon, whether it’s your first time or a returning customer. We offer a wide choice of cars from Lamborghinis & Ferrari’s, R8’s & Astons to GTR’s and even US Police Style Mustang V8’s plus a few guest cars along the way we are sure you’ll find an experience to suit you or that special person in your life. We feel we have the happiest and most helpful team in the country, from the sign on desk to your driving coach, we hope to deliver smiles along the way. PSR prides itself in being transparent in our experiences, as per industry standard you will find lots of options and upgrades are available and we hope our site will guide you through all of these options, so you know exactly what you are paying for.


Kontaktinformationen

4,2

Gut

TrustScore 4 von 5

205 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 91 % seiner negativen Bewertungen beantwortet

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Bewertet mit 5 von 5 Sternen

Brilliant experience

Brilliant experience, everything was well organised and we didn't have to wait too long in between rides. Place has good facilities on site. This was perfect present and we will definitely return.

20. September 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you so much for leaving us a review. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

What a fantastic day I had loved it I’d…

What a fantastic day I had loved it I’d well recommend it to anyone. Three sisters

30. August 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

We are thrilled to read you had a fantastic day and loved it. We really appreciate you recommending us. Thank you so much for leaving us a review. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Well organised

We had a great day at Three Sisters Race track. The experience was a birthday present and I booked 3 different cars for myself. Booking was easy although I did have to pay extra to get a weekend date. When we got there we could add additional cars and drivers if we wanted. My 14 year old was very excited so I booked him on to drive a Lamborghini. Having warned the organisers that he is autistic and would need short clear instructions, the lad calling names to go to the cars took him over so he was safe in the pit stop and discreetly explained to the instructor. The instructor was great, I gave permission for 1-3 more laps if the instructor thought he could cope. He had a great time. I enjoyed my three drives and they followed on quite quickly with the exception of the mustang which was apparently very busy that day. The event was well organised and it was clear what we had to do. There was a cafe, grill, ice cream van and toilets, prices weren’t over inflated.
There are a lot of optional extras on the day but they are optional, staff are clear and friendly. Very good experience

31. August 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review of your experience. We are elated to read that you had a great day. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Amazing day for a 12 year old!

What a day! We came as a family and our 12 year old was the driver, we took some things to keep our 2 year old occupied and worked a treat helped it was nice weather I guess. The instructors were amazing with our son, watching the video back of him driving was very special the way they helped, encouraged him and spoke to him was amazing! Yes there's a little wait for cars but you expect that as you select your chosen cars and obviously many other people have chosen the same cars. While he was waiting he stood at the front and watch other people come in and out of the pit and enjoyed that just as much.

Cannot find any faults if your wanting to put your child on a track and make the dream come true of driving a super car this is different the place to go!

We will definitely be back thankyou so much for an amazing day!

16. August 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

We are really pleased that your 12 year old had an amazing day. Thank you so much for leaving us a review. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

It was fantastic

It was fantastic for my first time ever driving a supercar, let alone 5! All sounded brilliant especially the convertibles. Also there was an amazing straight to accelerate down.

3. August 2024
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Antwort von PSR Experience

Thank you so much for leaving us a review. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 4 von 5 Sternen

Great day out but....

We took our daughter to East Fortune for a blast in the cars. She really enjoyed herself and the instructors were really helpful to her. The day itself ran pretty smoothly with little hanging about. Well done.
However, sign-out was pretty slow. By the time we had finished there was a pretty long queue forming behind us.
The only other negative? The port-a-loos. They were grim! I had the misfortune of needing to use one at about 1130, so early in the day. I was greeted by some previous occupant's dinner from the night before and a load of empty toilet rolls. It was grim and did nothing for my gag-reflex! It might be worth considering some onsite support during the day for these facilities.

6. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you so much for leaving us a review. We are pleased that you had a great day and that the day itself ran pretty smoothly. The facilities we had in place are usually adequate for a two day event such as the one you attended. Please accept our sincere apologies that they didn't meet our usual standards. This has been escalated to the top of the senior management team here and changes have been implemented with immediate effect. We are pleased that you had a great day and we really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Excellent day out very friendly and…

Excellent day out very friendly and knowledgeable staff, I would highly recommend it

5. Juli 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review. We are thrilled to read that you had an excellent day out and would highly recommend it. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Very organized,Shame about the weather

Very organized,Shame about the weather

9. Juni 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review. We are pleased to hear you found the day to be very organised. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 3 von 5 Sternen

Day was great - till it wasn't

Day was great, bought the experience for my son's birthday. He generally had a great time. Until it came time to check out. It was raining and I had to get back home so was expecting check out to be quick. Did not realise it was a queue to check pictures. My son was in the queue for 30 mins before I went to check what was taking so long. I then asked a staff member if there was a way we could get our photos and pay online. The young man took our usb, advised we email the company via the website and request the photos which he had downloaded. Till date, have not had a response and my son it pretty gutted about it. I think maybe they should either utilise all their screens in order to keep lines short especially when it's raining or offer a way to access and purchase your pictures online. Really spoilt the experience for him.

31. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review albeit you are disappointed about the media. Can you please email hello@psrpixel.com with a picture of your driver's card from the day? We have taken your comments on board about the queue and we are pleased to confirm that alternative staffing ratios have been implemented at certain venues. We really appreciate your feedback and we are pleased that generally you had a great time. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 1 von 5 Sternen

Terrible cars, lots of scaremongering and contradiction

Bought as a present and what a waste of my time. Avoid at all costs and don't buy into their scaremongering about the damage waiver. 24 years in the motor trade at various levels and what a joke their "safety" brief is, more of a way to scare you into an extra £25 for the damage waiver.

They also briefed us about building trust with the instructor and how important it is, which is totally understandable. I chose a Ginetta race car, my instructor asked initially if I'd driven on track before which I have quite a lot and replied yeah. He then proceeded to ask me if I was going to be "heel and toeing it then today in this?". What an absolute clown given the companies own brief and instruction....... I then had to ask him the gearbox pattern as there was no indication once he started the car and prompted me to set off. Terrible instructor

Then there's the cars themselves....... one of the 911 turbos was a varation of colours with black bumpers on a green car. Ironic given the scaremongering about the "Mclaren £12k bumper paint cost for them at the dealer if you bump it" brief speech. I observed numerous conversations by their team of faults with the cars during my time at the event. The general state of the cars in presentation was disgusting, the cars were generally battered and not even cleaned. I arrived at 8.30am

I chose a track for my present which I knew in Blyton Park and have driving a lot previously. PSR coned off the track to their specification using the infield element of the track only. In their greed to extract as much money as possible from Joe public, they have around 10 cars going round this extremely short track which they've then bastardised to make it slower with cones. All in all very underwhelming and not much opportunity to experience any car, never mind a battered 2008 911 997 Turbo which they label as a "Supercar.

Avoid at all costs, as "experiences" go absolute garbage!

25. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Disappointed in my husband’s driving…

Disappointed in my husband’s driving day. My daughter brought her dad a par experience for Christmas, we at the top gear race track, and paid extra as it was a bank holiday weekend, my husband booked the Lamborghini gallardo , and when he eventually got his turn, the warning lights came on and he basically had to crawl around the track for his first lap. The warning lights eventually went off and went on his second lap, which was not much better, and was not given a chance to retake his first lap, very disappointing, he had waited 6 months for that.

4. Mai 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review albeit you are disappointed on this occasion. This is not how we want our guests to feel and we believe our bookings team manager is in contact with your family. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Psr experience Fast and Furious Gtr

I usually go to their venue at Three Sisters Circuit in Wigan and have recently been for my 8th time. I’ve really enjoyed it each time and driven nearly all the cars they offer, finding everyone their really helpful and friendly. This last time was my first experience driving their Fast and Furious modified Nissan GTR and was taken back by how fun it was to drive.

It was such a unique experience to try and was blown away hearing it was the actual car used in promotions for the films. As usual the instructor was really helpful inside and made the whole time much more enjoyable. Definitely will be returning and trying that car again.

27. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you so much for leaving us a review, we really appreciate your feedback and we will pass your comments on. We would love to welcome you again. Don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Mini Cooper S junior driving experience

Attended Hooton Race track yesterday for a fantastic experience for my 10 year old son! We booked the Mini Cooper S junior driving experience, and it did not disappoint. Met by the friendly staff who introduced us to the driving instructor, who greeted our son and invited us to take some photos before they begun. It was great watching on from the sidelines as all the manoeuvres were tried, clutch control, reversing, parking, changing gear, manoeuvring and more!
We will be booking again soon, as he couldn’t take his eyes off the super cars either! Great day out, highly recommended 🤗

28. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

We are thrilled to read your 10 year old son had a fantastic experience. We will pass your comments on. We would love to welcome you again for a supercar drive. Don't forget the loyalty code printed on the driver's card given to you on the day. Thank you for taking the time to leave us a review. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Im going now but i want to book for my…

Im going now but i want to book for my kid and it says morning but when is the morning to

27. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review. We hope you enjoyed your experience with us. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 1 von 5 Sternen

Let down twice. Zero stars should be possible!

**UPDATE**: Since posting they have emailed saying they will not issue any refunds to those who post a negative review on Trustpilot. I've told them I can amend the review after they provide a refund. As a result, they will not provide any refund unless I remove my review and sign a gag order which would prevent me from posting any further reviews!! Absolutely obscene business practices.

Original review: I booked an experience at Three Sisters track as a Christmas present for my boyfriend as the 1965 Mustang is his dream car.

We were originally scheduled in for February, for which we both had to book annual leave from work as the Wigan racetrack is an hour’s travel from where we live. However right before the scheduled time I was called to say the car was unavailable and it would need to be postponed to April 26th (2 and a half months later!), for which we would have to book yet another day off work.

We have just arrived at the race track and have been told that the car is unavailable due to a fire which took place in November which we were never informed about. We’ve yet again left empty handed and the only options we were given were to drive a Lamborghini (after paying for a Classic car experience?!) that we never requested or to keep calling up over the coming months to see if we’d get lucky that this car would ever become available again.

There was no ETA, nothing. We’ve wasted our annual leave, our time, and our travel expenses to get here and there was no consideration to even let us know that we would be unable to take part in the experience that we paid for 6 months ago now. At this rate we’d be lucky if it was a Christmas gift for 2024! I am incredibly disappointed and want my money returning now.

26. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review albeit you are disappointed on this occasion. We are genuinely sorry for what has happened. We have escalated your email and hope to discuss the options direct with you. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Great fun

Great fun, friendly staff, will be booking another session soon. 👍

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

We would love to welcome you again. Don't forget the loyalty code printed on the driver's card given to you on the day. Thank you for leaving us a review, we really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Great 80th birthday treat for my…

Great 80th birthday treat for my husband McLaren & Lamborgini all went really well, staff & organisation faultless.

22. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Happy 80th Birthday to your husband. We are thrilled to read that your experience went really well. Thank you so much for leaving us a review. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

Superb experience.

Great organisation, very helpful telephone support when changing the booking. Instructors were knowledgable and encouraged you to go faster and have fun, adding to the experience. On-site staff all friendly.

21. April 2024
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Antwort von PSR Experience

Thank you so much for leaving us a review. We are pleased to hear you had a superb experience and we really appreciate your feedback. We will pass your comments on. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 4 von 5 Sternen

Wonderful experience.

Today i drove the ultimate super car in my eyes an Aston Martin DBS for 3 laps with instructor Chris and a Lamborghini Gallardos for 3 laps with instructor Aiden. Wow just awesome and both instructors were brilliant.
Definitely an experience i would like too do again. Just wish the track was bigger but overall Amazing.
Apologies to Matt the professional driver who took me around in the Mazda for my unsavoury language it was terrifying but awesome all in the same breath !!
He too was brilliant.
This was a Christmas present and something i have always wanted too do.
So thank you to PSR for providing me with a super day out. Not forgetting the very friendly, happy ladies in the cafe.

20. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for leaving us a review. We are so pleased to hear you had a wonderful experience with us. We will pass your comments onto the team. We would love to welcome you again, don't forget the loyalty code printed on the driver's card given to you on the day. Kind regards, The PSR Experience Team 🟠🟢

Bewertet mit 5 von 5 Sternen

My two children 12/14 had a great Mini…

My two children 12/14 had a great Mini Cooper driving experience. My husband booked a Dodge challenger experience on the day he was super happy too.

13. April 2024
Bewertung ohne vorherige Einladung
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Antwort von PSR Experience

Thank you for taking the time to leave us a review. We are thrilled to hear your two children had a great Mini Cooper driving experience with us and your husband was able to drive the Dodge Challenger on the day too. We really appreciate your feedback. Kind regards, The PSR Experience Team 🟠🟢

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