Coleen was very professional, courteous and assisted me in getting the collection of the franking machine arranged. The process was very straight forward and Coleen replied to my emails very promptly.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We had an issue with our Franking Machine which we couldn't resolve. I contacted Quadient (our supplier) and from sending that first email to getting a personal email from Coleen with instructions on... Mehr ansehen
Unternehmen hat geantwortet
Huge thanks to Serena, in customer support, who talked me through replacing the base of our franking machine as it was not straightforward. Serena was courteous, patient and calm. When it couldn't be... Mehr ansehen
Unternehmen hat geantwortet
Cameron, was very determined and patient with us. Answered all our questions with speed, great detail and was an absolute legend for sorting out the little bumps in the road to procuring a new frank... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- B2B-Dienstleistungen
- auch in
- Büroausstattungsvermietung
- E-Commerce-Dienst
- Transport- und Versandservice
- Transportmittelindustrie
Über Quadient UK Limited (Formerly Neopost UK Ltd)
Vom Unternehmen geschrieben
Quadient is a global supplier of business communication solutions that optimise sending and receiving mail, parcels and emails. Our solutions make business communications faster, cheaper and more efficient, so our clients can communicate more effectively, internally and externally. Faster, more accurate and personalised communications help our partners connect better with customers, building loyalty and attracting new business.
From opening your letters, to metering your mail, to enticing your customers to read your communications; Quadient can help you at every stage of the business communication management process. We offer: franking machines; data accuracy software; folding and inserting machines; envelope printers; letter opening and electronic document management; tracking and tracing of letters, parcels. Quadient also offers a large range of services including consulting, maintenance, financial services and online services.
Quadient UK Limited (Formerly Neopost UK Ltd)
Vom Unternehmen geschrieben
- Number one in Europe
- We are number one in Europe for a reason. Join thousands of customers and experience our award winning UK based customer service.
- Our solutions deliver
- • Cost Savings • Productivity • Process Management • Effective Communications
Kontaktinformationen
3rd Floor Press Centre, Here East, 14 East Bay Lane, E15 2GW, London, Vereinigtes Königreich
- 0845 880 0000
- info.uk@quadient.com
- quadient.com
4,4
Hervorragend
3317 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Good customer service
Liam was quick to fix the issue with our machine
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
We're pleased to hear that Liam helped resolve your issue quickly.
Kind regards
Customer Care Team
Quick response from Diane Metcalf and…
Quick response from Diane Metcalf and issue resolved
17. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you for taking the time to leave a 5* review!
It's great to hear that Diane was able to help resolve your issue today.
Kind regards
Customer Care Team
Great customer service
We always receive a great service from the Quadient team and never have to wait long for supplies which is a massive help when running the office and keeping on top of ordering. My contact Stuart Lythell is always quick to respond and resolves queries in a friendly and efficient manner!
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to know that Stuart has been so responsive, friendly and efficient in supporting you.
We'll be sure to pass on your kind feedback.
Kind regards
Customer Care Team
Our Account Manager Gemma
Our account manager Gemma Standing always goes above and beyond to make sure we get an excellent customer experience.
Thank you
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
We will be sure to pass your kind comments onto Gemma.
Kind regards
Customer Care Team
Excellent service
Excellent service, issue dealt with promptly, Thank you Hatel Makwana
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you very much for your 5* review!
It's great to hear that Hatel was able to quickly resolve your issue.
Kind regards
Customer Care Team
Vikki got it sorted!
The fact that Vikki was able to sort out the problem very simply and professionally despite the fact that previous personnel were unable to solve the problem.
16. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for taking the time to leave a 5* review!
It's great to hear that Vikki was able to help resolve your query today.
Your feedback is really appreciated as it helps us continue to improve.
Kind regards
Customer Care Team
Fantastic customer service
Liam was very helpful and polite resolving multiple issues we had with our franking machine
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to hear that Liam was able to help you today.
Kind regards
Customer Care Team
Customer service is fantastic
Customer service is fantastic, Jack Edwards was very helpful in getting my contract renewed and the process was simple and quick.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to hear that Jack made the process for renewing your contract simple and quick.
We'll be sure to pass your comments on to him.
Kind regards
Customer Care Team
Great service
I have been trying to get an issue sorted for a while but today I call and spoke to Lola and she was amazing and managed to sort my issue.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you very much for your 5* review!
It's great to hear that Lola was able to help.
Kind regards
Customer Care Team
Imogen was really helpful
Imogen was really helpful and easy to talk to. She answered all my questions clearly.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you very much for your 5* review!
It's great to hear that Imogen has been able to help with your query today.
Kind regards
Customer Care Team
Paul Thorpe made the renewal process…
Paul Thorpe made the renewal process quick and effortless.
5. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
We'll be sure to pass your feedback onto Paul.
Kind regards
Customer Care Team
Serena was very helpful in…
Serena was very helpful in understanding my issues and trying to assist over the phone. She was able to talk me through steps I could take as well as requesting further assistance for me.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* Review! We'll be sure to pass your kind comment onto Serena.
Kind regards
Customer Care Team
Isabelle arranged the collection of our…
Isabelle arranged the collection of our old machine without any fuss and gave me all the details regarding the collection
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to hear that Isabelle was able to assist with your enquiry and we will be sure to share your comments with her.
Kind regards
Customer Care Team
The technician explained in full the…
The technician explained in full the cause of the problem and how to prevent it from happening again.
14. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review, we really appreciate you taking the time to let us know about your experience.
We're pleased to hear that our technician took the time to fully explain the issue and how to prevent it in the future.
Kind regards
Customer Care Team
Natasha has been excellent
Natasha has been excellent and very supportive in any issues I've raised with Quadient.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you very much for your 5* review.
It's great to hear how supportive Natasha has been and we will be sure to pass your comments on to her.
Kind regards
Customer Care Team
Great Customer Service
I spoke with Liam today regarding a technical issue we were experiencing with our franking machine. Liam was really helpful and assisted me with carrying out various diagnostic tests to resolve the issue.
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
We're delighted that Liam was able to support you with the technical issue and will be sure to pass your kind comment onto him.
Kind regards
Customer Care Team
Liam was very helpful today when I had…
Liam was very helpful today when I had a problem with simply mail lite, he answered the phone quickly and dealt with my problem in a polite and timely manor following it through until it was resolved. Than you
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you for taking the time to leave a 5* review!
It's great to hear that Liam was able to help resolve your query.
Kind regards
Customer Care Team
The operative I spoke to ( Serena )…
The operative I spoke to ( Serena ) was very helpful, polite and concise. Serena phoned me back as expected and my initial query was resolved ( pending a succesfull visit from a Quadient engineer ()
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
We're really pleased that Serena was helpful, polite and clear. We will be sure to pass your kind comments onto Serena.
Kind regards
Customer Care Team
great service from Isabelle deblt with…
great service from Isabelle deblt with my issues fast
13. April 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to hear that Isabelle was able to help resolve your issue.
Kind regards
Customer Care Team
Outstanding Customer Service
I have had the pleasure of working with Diane Medcalf for many years and can honestly say that her service is always 110%, she goes over and above to ensure my customer experience is better than even i expect and cannot thank her enough for all her help over the years.
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)
Thank you so much for your 5* review!
It's great to hear that Diane's commitment has made such a positive impact over the years.
We'll be sure to pass your lovely comment on to her.
Kind regards
Customer Care Team
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