Quadient UK Limited (Formerly Neopost UK Ltd) Bewertungen 

3 317
•
TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

Coleen was very professional, courteous and assisted me in getting the collection of the franking machine arranged. The process was very straight forward and Coleen replied to my emails very promptly.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had an issue with our Franking Machine which we couldn't resolve. I contacted Quadient (our supplier) and from sending that first email to getting a personal email from Coleen with instructions on... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Huge thanks to Serena, in customer support, who talked me through replacing the base of our franking machine as it was not straightforward. Serena was courteous, patient and calm. When it couldn't be... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Cameron, was very determined and patient with us. Answered all our questions with speed, great detail and was an absolute legend for sorting out the little bumps in the road to procuring a new frank... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. B2B-Dienstleistungen
  2. auch in
  3. Büroausstattungsvermietung
  4. E-Commerce-Dienst
  5. Transport- und Versandservice
  6. Transportmittelindustrie

Über Quadient UK Limited (Formerly Neopost UK Ltd)

Vom Unternehmen geschrieben

Quadient is a global supplier of business communication solutions that optimise sending and receiving mail, parcels and emails. Our solutions make business communications faster, cheaper and more efficient, so our clients can communicate more effectively, internally and externally. Faster, more accurate and personalised communications help our partners connect better with customers, building loyalty and attracting new business.

From opening your letters, to metering your mail, to enticing your customers to read your communications; Quadient can help you at every stage of the business communication management process. We offer: franking machines; data accuracy software; folding and inserting machines; envelope printers; letter opening and electronic document management; tracking and tracing of letters, parcels. Quadient also offers a large range of services including consulting, maintenance, financial services and online services.

Quadient UK Limited (Formerly Neopost UK Ltd)

Vom Unternehmen geschrieben

Number one in Europe
We are number one in Europe for a reason. Join thousands of customers and experience our award winning UK based customer service.
Our solutions deliver
• Cost Savings • Productivity • Process Management • Effective Communications

Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

3317 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,4

Alle Bewertungen

(3 317)

183 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Our trusted partner for client comms

Our trusted partner for mailing our clients!
Quadient makes it simple for us to communicate with our customers in a meaningful, compliant way and we know that when we ask, Quadient delivers.
Our Account Manager, Natasha, couldn't do more to support us - as we've streamlined our operations, she's moved our Quadient solutions in step to give us a simpler, more efficient process and we couldn't be happier. Highly recommended!

31. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you for your 5* review and lovely comments. It's fantastic to hear how we've been able to support your business and how much of a positive impact Natasha has made. We will be sure to pass on your comments!

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Problem with My Quadeint…

Had a problem setting up My Quadient for a long time. I contacted Quadient and Ruby-Rose had this sorted for me in minutes. many thanks.

31. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for leaving a 5* Review. It's great to hear that we were able to assist!

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Excellent help especially from Diane Me

Excellent help especially from Diane Medcalf and Sarah Down
Very professional and helpful

30. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We are thrilled to hear that Diane and Sarah have been so helpful! We'll be sure to pass on your kind words. Thank you for taking the time to share your feedback with us.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Letter folding machine rental and supply of envelopes

Exceptional customer service from Gemma Standing. Arranging rental and supply of envelopes very easy to set up with Quadient UK.

31. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We will be sure to pass your lovely comments onto Gemma.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great customer service from Paul Bassett

Paul is always happy to help and keeps me updated if he is unable to resolve my query straight away.
Great customer service from Paul Bassett!

30. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* Review. He will be delighted to hear your lovely comments.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Our account manager Louise Everett is…

Our account manager Louise Everett is one of the best account manager's i have ever dealt with. She is so quick to respond and is always available.

20. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We will be sure to pass your comments on to Louise.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Diane Medcalf always goes above and…

Diane Medcalf always goes above and beyond with such quick replies, as a company we really appreciate all her hard work.

30. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you very much for your 5* review! We will be sure to pass along your kind words to Diane.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Kelly Wohlman was very helpful through…

Kelly Wohlman was very helpful through the whole process

30. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! It's great to hear that you are happy with the service you received. We will be sure to pass your comments on to Kelly!

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Great Customer Service

Kelly has been great throughout the whole process:
Sending relevant literature in regards to a suitable alternative to our end of life machine; and our business requirements.
Answering questions in a timely manner and trouble shooting any problems, regardless of which team or department it related to both before and since installation.

30. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you very much for your 5* review! We will pass your comments on to Kelly!

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

No hassle experience

Fast and efficient ordering and delivery times, customer service always helpful.
Stuart Lythell is my go to person, always at the other end of a phone call or email if i have any queries and is very helpful and friendly.

27. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! It's great to hear that you've been happy with our service.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Friendly support with our orders

Our contact at Quadient (Gemma Standing) is very friendly and approachable about any questions we have. The process was really easy because of her help, and the delivery of our order came through really quickly!

27. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* Review! It's great to hear that Gemma helped make the process easy. We will be sure to pass on your lovely comment.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Much improved and helpful staff

So much improved after the new website was launched.

I had a few initial issues but Hayley was more than helpful and guided me through the issues I was having.

A credit to her company.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We are pleased to hear that you are enjoying the new website and that Hayley was able to guide you through. Hayley will be thrilled to hear your kind words.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Always a positive experience

Always a positive and friendly experience when replenishing our stock. Gemma Standing has been our main contact for several years with stock ordering, and she’s consistently proactive in letting us know when items need topping up. She supports the process end to end, making sure we get exactly what we need, when we need it. Thank you.

27. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! It's great to hear that Gemma supports you in your needs. We will be sure to pass on your kind comments!

Kind regards
Customer Care Team

Bewertet mit 4 von 5 Sternen

ARC Mailing

Extremely helpful staff members, particularly Louise Everett who has gone out of her way to ensure we receive the best possible service even on her days off

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for taking the time to leave a review! It's great to hear that Louise has been so helpful.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Quadient as a company is quick to respond to queries and Isabelle was particularly helpful when i had an issue

Quadient are very responsive to emails which is very useful during queries.

27. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We're delighted to hear that our team responded quickly and that you found the support helpful. We will be sure to pass your comments onto Isabelle.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

We have used this company for over 10…

We have used this company for over 10 years to supply our folder with envelopes and paper, they also service the machine.
Always excellent service and very helpful, Shout out to Stuart Lythell who is one of the sales reps that gives excellent service

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! It's great to hear that you are happy with the service you receive. We appreciate your kind words and will be sure to pass your comments on to Stuart. Thank you for your loyalty and support over the past 10 years!

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Always Helpful

I found them always helpful whenever I needed any assistance. A special mention for Diane Medcalf. She is the best and always assists me promptly, and helps me resolve the queries.

27. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We're so pleased to hear that you've consistently found our team helpful. Thank you for highlighting Diane's support and we will be sure to share your lovely comments with her.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Top Notch Service :)

I have to regularly order envelopes for our folder inserter and ink for our franking machine. Gemma is always fantastic and very efficient and I have my deliveries within a few days. She checks in every now and then to see if I need stock

23. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for your 5* review! We will be sure to pass your lovely comments onto Gemma.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Always great when dealing with…

Always great when dealing with Quadient, there customer service is second to none. The support from Gemma Standing is outstanding, I'm completely impressed with her professionalism & customer service.

Highly recommended.

12. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you very much for your 5* review! We 're delighted to hear that your experience with Quadient has been consistently excellent and that Gemma provides you with outstanding support. It's fantastic to see her efforts recognised and we will be sure to pass along your kind words.

Kind regards
Customer Care Team

Bewertet mit 5 von 5 Sternen

Always a Great Service

Always a great service from the Quadient team and Gemma Standing our account manager in particular. Nothing is ever too much trouble for Gemma and she always goes above and beyond to accommodate anything you need and to resolve any problems or queries we might have.

27. März 2026
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Antwort von Quadient UK Limited (Formerly Neopost UK Ltd)

Thank you so much for taking the time to leave this review! We will be sure to share your comments with Gemma and the team.

Kind regards
Customer Care Team

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