Dylan at the El Dorado Hills site on Bass Lake was very helpful and communicative. He got me signed up on a month to month quickly and was very cordial. These types of employees are what continues to... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Dylan at the El Dorado Hills site on Bass Lake was very helpful and communicative. He got me signed up on a month to month quickly and was very cordial. These types of employees are what continues to... Mehr ansehen
Unternehmen hat geantwortet
My car has been damaged since November 29th, we filed an Incident report #IAD0008450 on 12/7/2025. I was instructed to obtain an appraisal, I did so from Caliber Collison. After months and months of w... Mehr ansehen
Unternehmen hat geantwortet
Why pay for a membership, have a lane for club members, but yet you pull in behind someone getting signed up and having a great conversation. What is the cashier lane for. This type of rude bull, serv... Mehr ansehen
Unternehmen hat geantwortet
I joined Quick Quack carwash immediately after purchasing new RAVE 4 expecting a simple, safe cleaning, to keep our car looking new. But after 6 months of using Quick Quack we noticed multiple scrat... Mehr ansehen
Unternehmen hat geantwortet
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The service and the staff one person on site comes to me if I need assistance o any help that’s what I call pro services thanks to Prince on 4012 S Cooper st in Arlington Tx

Antwort von Quickquack
Went to Oak Harbor car wash in September for a $14 wash. Just noticed I have a charge for $41.41 for November, looked at October and another $41.41 charged to my debit card. I do NOT have an account! I did not ask for a monthly subscription! They are charging to my card without authorization. Will be calling in the morning or might be heading there to dispute the charges with staff. If unsuccessful there and if I can't get resolution, I'll have to cancel the card and eat the loss. Criminal.
Follow-up:Subsequently I went to the carwash and spoke to the area general manager. He could scan my card with the pad and found the subscription with a name, email and plate. None of which I knew. When I called customer care, they could look up my license plate to see that I had a September charge, which was me, but no record of the other 2 charges. They said they could not lookup my card as I didn't have an email address tied to a subscription. Also, the GM said there were other inactive subscriptions with different license plates tied to my card. But no other charges that I found. Card was cancelled, bank fraud department is investigating, I should get my money back.
I can't think of any other way my card was compromised. Is it possible that someone inside got my information? I have no other charges that were not me. My bank is investigating. Changed to 3 stars for the assistance, but, although speculating, their billing/charge system might be needing might need scrutinizing.

Antwort von Quickquack
Indianschool Rd location a young man who works there named Carlos always puts a smile on my face and brightens my day.

Antwort von Quickquack
It’s really unfortunate to see some of these reviews but I did have a really great experience at all the locations have been to so far. In fact the reason for my review is because of how great my most recent experience was. My car always comes out clean, smells good, and the convenience of the vacuums in the towels is always great. They seem to be expanding quite feverishly in Texas, and maybe with that comes some growing pains but all my interactions have been five stars

Antwort von Quickquack
I typically really like Quick Quack and I have a membership. I use several locations. Today in Yucca Valley, CA. Everything seemed OK, carwash was fine. The towels to dry off the cars used to be dry but now they are damp, but still dry the car off. My big complaint today was the towels smelled like a filthy kitchen sponge. I didn't notice until I got back in my car and realized the smell had transferred to my hands. I had a two hour drive ahead of me, now with super stinky hands. I've been a loyal customer for over a year, but if this happens again, I'll be done, totally gross. Wish they would go back to drying them but if not, at least make sure they don't stink.

Antwort von Quickquack
Just when I think QQ has it's act together, they surprise me with less than stellar service! Once again, the young man who guided me into the wash was just too darn lazy to pre-spray my entire front windshield and he never moved to even attempt to pre-spray my rear window, which is a must with an SUV. So, Iwasted their time, energy and supplies by immediately driving through a second time, hoping the wash would clean my front and rear windows. Wondering where management is during the day? I hve never seen anyone who appears to be supervising the workers. Don't get me wrong. Some of the youngsters who work there are excellent, but every once in a while a lazy kid couldn't care less about customer service. Management, where are you?

Antwort von Quickquack
I love them! I've been going here to Quick Quack Car Wash since '06 I believe they also had a different name at first it's been so long. This is the only car wash I've trusted on my vehicles for years. Acura, BMW, JEEP, NISSAN etc. Lately there is one that the vacuums always suck! But they are kind of in the ghetto area. People always breaking it. UGH! I love their concept of recycled water. If you want to cancel just have your card stopped. Once charged, how can you expect a refund?

Antwort von Quickquack
Took my 2020 Chevy Blazer through the Brentwood, CA location Friday 8/1/2025 at about 6:40pm and the car wash smacked my driver's side mirror so hard that it broke the internals that hold the glass in place (the part used for adjusting the mirror). The car sent into the wash behind me was so close I couldn't use the air dryer, since I didn't have any towels I drove home (about 5 minutes away) to dry my car. As I was pulling away I noticed that my mirror was jammed forward and so popped it back in place before pulling out onto Sand Creek Road. When I looked at my mirror all I could see was the sky. I used my mirror controls on the door set it back to where it should have been.
When I parked in my driveway I spent about 5 minutes toweling off the water, I had left my driverside door open during this time, when I was finished and closed my door the mirror fell out, only being held in by the wiring for the turn signal and impact side markers.
The manager is claiming the damage did not occur due to the car wash even though he stated that you can see on their videos that the machines hit my side mirror so hard it forced the mirror all the way forward. The manager is denying any responsible because I left the property before realizing that the impact had caused significant damage stating that all damage claims are automatically denied if you don't notice the damage immediately on their property before leaving.
The manager refused to give me the regional manager's name or contact information and said that it's against at their policy to provide any of that information to customers. He admits to seeing video of the car wash striking my mirror hard enough to force it forward and stated that this happens all the time and never breaks the glass or internals. He accused me of changing my story about the series of events, rewording what I said to make it sound like I had been touching the glass when it broke. He strongly insinuation that I broke the mirror myself within those 10 minutes after exiting the car wash. Even after showing him the video of me pulling into my driveway, drying off my car and the assembly falling apart when I closed the door for the first time. I showed him time stamped photos of the damage (before I realized it was actually broken) taken in the parking lot before leaving.

Antwort von Quickquack
Horrible customer service! After being a long time customer, I will be switching to Judge's Car Wash!

Antwort von Quickquack
Quick quack was double billing me for months and wouldn't refund the money. Bad customer relations and service. Bad company. I dropped my account after they stole $100 from me!
Your staff did not delete my prior car. Your mistake not mine. The fraud occurred when the next Hertz customer decided to take advantage of the non-removal of the car by your staff to get "free" car washes using a rental car that was removed when I added the new one. Your staff is too limited by license plates to make proper adjustments. You do not care about your customers per all the poor reviews here. My advice. STAY AWAY FROM QUICK QUACK!!!

Antwort von Quickquack
Been going there for a while with a membership. Other than sometimes leaves soap on the car after the wash lately the wash conveyor did not push my car all the way out at the end. No signal, green light, was given to put the car in drive and the vehicle behind me bumped into the rear of my car. I finally put the car in drive and drove out.
The person behind me and I both waited to put in a claim as the same thing happened to him. We basically just wanted to notify the company of the problem.
After a few weeks they sent an email stating "insufficient details" and that was that.
A friend of mine also had the same problem at a different Quick Quack with the same end result.
Today the problem happened again but I quickly put the car in drive to get out.

Antwort von Quickquack
Very bad experience. They sold me the first month with no wash limit for $9.00 and the second month for $60.00. This is a rip-off. They don't tell you, they just take it from you.

Antwort von Quickquack
I bought a membership from Quick Quack Car Wash and they wanted to charge me 12.99, I believe, a month. However I kept emailing and calling them to cancel my membership to no answer. They kept taking money from my account. Recently, I locked my account and they still stole my money. I also noticed whenever I wash my car the dryers at the end of the car cash never blow dry properly. I also didn't know that your membership is for one car only and you have to buy a " separate " membership to even Wash your other cash . Apparently I changed my license 2 times already. My new car was suppose to be washed , then my membership was changed to the old car, then my new car. They refused to wash my old one and I was forced to drive away in embarassment.

Antwort von Quickquack
Horrible car wash facility. Went through the automated car wash and my car is still dirty. The air dryer didn't work worth a damn either.
I will never use this business again even if they gave me a free membership. That is how bad my first experience was.

Antwort von Quickquack
How can you charge twenty three dollars For what a twelve year old did forty years ago for couple bucks This wash was ten dollars three years ago And now they want 23. And all that does the scratch your paint Call me companies just getting worse.Pure garbage do what you self Save $23, it's a scam.

Antwort von Quickquack
After we moved, I cancelled my unlimited car wash and Quick Quack refused to give me a pro-rated refund for the 3 weeks remaining. What a rip-off!

Antwort von Quickquack
This company continued to pull money from my account after i cancelled my membership. I was unable to use the wash service, am unable to get a refund. Its a scam. I cant even get a response.

Antwort von Quickquack
If I could give it a Zero stars I would. I have had nothing but problems with the Quick Quack located in Puyallyup Washington. Lots of problems transferring membership from Glint and now that we got that resolved attempted to get my car washed on a Friday evening an 6pm and no one to check in with, waited 5 minutes while a couple employees just looked in my direction and eventually I just left. Wearing dress pants, white shirt and tie don't make your customer service experience professional if there is NO customer service. Do Better!!!!

Antwort von Quickquack
Warning About Quick Quack Car Wash – Membership Regret, Poor Service, and Vehicle Surface Damage
I’m writing this to warn others about my extremely disappointing experience with Quick Quack Car Wash.
Like many others, I was approached multiple times and encouraged to try their membership. Their staff constantly pushed for people to “sign up and give it a shot.” I finally gave in—and it turned out to be the biggest disappointment ever.
After my first wash, my vehicle was left with sticky black residue all over the sides—something that should never happen after a car wash. I had to pay $45 out of pocket for a full professional detail to clean it. Unfortunately, it happened again, and now I’m facing another $45 for cleaning. That’s $90 in damage caused by their service.
I contacted customer service three times:
• First call: I spoke with a representative who acknowledged the issue but didn’t offer a solution.
• Second call: I was told I’d only get a $10 refund. When I asked for a supervisor, I was told they were “too busy,” and then I was rudely hung up on.
• Third call: The representative told me my refund was already “declined” (despite never being given a real option), and refused to let me speak to a manager, saying I’d have to handle it directly with the location.
The customer service was dismissive, unhelpful, and unprofessional. I’m requesting a full refund of my membership and warning others to avoid this place. What’s advertised as a helpful, affordable service ended up costing me time, money, and frustration—not to mention visible damage to my vehicle’s exterior.
I strongly advise others to stay away from Quick Quack Car Wash until they take accountability for the damage their service caused and fix their customer support practices.

Antwort von Quickquack
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.