Quirks Car Bewertungen 

457
TrustScore 4.5 von 5

4,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Not Happy .. I bought a lovely car from Ross , but when i went to pick it up, the deal was to include a free Mot as he said anything less than 6 months they would put a new one on. Plus i had to chase... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently sold my BMW X3 back to Quirks after two years of trouble free motoring. The sale was dealt with in such a friendly but also professional manner from my dealings with Ross and his colleague D... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It was an absolute pleasure buying my new car from here. Especially Pete, who couldn't do enough to help me. Very chatty, professional and every question I had he answered. So I hope he has the happie... Mehr ansehen

Bewertet mit 5 von 5 Sternen

A lot of initial snags, however ross is incredibly helpful. We had complained about various issues and was frustrated at getting nowhere In the end ross stepped in and showed us fantastic care and c... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Gebrauchtwagenhändler

Vom Unternehmen geschrieben

Based in Wickford, Essex, Quirks Car Company is a multi award winning family-run business dedicated to selling sports cars, prestige vehicles, and 4x4 vehicles. With over 30 years' experience in the retail motor industry, there is no one you should trust more when it comes to buying a used sports, prestige or four wheel drive vehicle. We have extensive knowledge of a huge range of desirable marques and models for sale, including Audi, Bentley, BMW, Jaguar, Lamborghini, Land Rover, Mercedes-Benz, Maserati, Range Rover, Porsche, and Volkswagen as well as many other brands. Visit www.quirkscarco.co.uk for more info. Showroom doors open from 9am - 6.30pm Monday to Friday, 9am - 6pm Saturdays and 10.30am - 4.30pm Sundays Find us on Arterial Road (A127), Wickford, Essex, SS12 9JG We look forward to seeing you.


Kontaktinformationen

4,3

Hervorragend

TrustScore 4.5 von 5

457 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

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4,3

Alle Bewertungen

(457)

28 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Go and see Pete!

Go and see Pete. Very knowledgeable and excellent customer service.

26. April 2024
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Antwort von Quirks Car

Hi Nick.. thank you for your business as well, as your 5 star review! hope to see you back again in the future!

Bewertet mit 5 von 5 Sternen

Great servis from Pete

Very pleased to deal with them and extremely pleased to deal with Pete. Great person, very helpful sort out my father’s car within 4 days. Explained everything find best option for my dad, and deal done.

Car was prepared as told nice and clean everything working, so far drives great no issues,
Pete care about my dad from start to finish making many calls with updates never let us down when he said he will call he did great customer service from him and promised after sales care if need it re warranty provided etc.

Great service bought many cars but this time was the first time I had that personalised customer service and care.

Thanks again

Hope Pete kick in wheel will bring my dad many miles without any issue.

Kind regards.
Matt

22. April 2024
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Antwort von Quirks Car

Hi Matt, thank you for your 5 star review.. we`re glad to see how pleased you are with the way you and your father were dealt with and we hope to deal with you again in the future

Bewertet mit 1 von 5 Sternen

Please DO NOT buy from this company.

Please DO NOT buy from this company.

The car I bought had three cracked alloy wheels, the spare was punctured and to top it off, three months after driving away in the car, the engine blew up, costing £9.5k to fix, which after being strung along for three more months by the 'director' I ended up having to cough up for. They claim it was due to a low oil level (which the garage they instructed I pay to have the car recovered to conveniently concluded, even though the previous garage hadn't mentioned it nor had any warning lights appeared whilst I had the car), which having only had the car for three months would suggest to me it wasn't fit for purpose when sold. The warranty they claim covers any issues is not worth the paper it's written on, as attested to by their garage of choice, who told me they had never had any warranty company pay for any repairs. Currently in the process of taking legal action. I'd question if any of these other reviews are legit. Be warned.

Response to reply: This response from Quirks is typical of the service I've received. Each of these wheels were welded multiple times where they'd been cracked (and the spare was PUNCTUTRED!!!) which at the time you apologised and took full responsibility for. Also, the oil that was in the car when purchased was )as per the report from YOUR mechanic) 'of poor quality', another one missed on your checks?! But of course, it's all my fault, as I didn't have the car serviced 3 months after collecting it (to reiterate, THE SERVICE LIGHT DID NOT COME ON AND WASN'T DUE FOR ANOTHER 3K MILES!!! If I shout, maybe it will actually sink in?).

It's as if you train your staff to avoid answering a direct question when an issue arises. You'll then be kept hanging for months before them turning around and taking absolutely no responsibility whatsoever and brazenly blaming you, leading you to the brink of a breakdown. Ross is the absolute master at it.

Honestly, the stigma around second hand car dealers is being kept well and truly alive with this lot.

AVOID AT ALL COSTS.

21. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

We`re sorry to see you`re less than satisfied with the outcome however to set the record straight you mentioned about a crack in an alloy some time after purchase which could have happened at anytime after the car was collected yet one of our drivers still made a 5 hour round trip to deliver you a set of 4 alloy wheels and tyres to replace the set on the car. In regards to the engine failing that was purely down to the fact that you had covered 8,000 miles since purchase and ignored the service due light which was on the service indicator hence then running the engine so low on oil that the engine seized through lack of oil. Now if you had of carried out the service when the service indicator showed up as service due then the engine would not have failed and you wouldn`t have written this review as you were previously happy with the level of service you received with us replacing the wheels free of charge. It was in fact the warranty company who refused to pay for the claim on the engine because the subsequential damage was caused by misuse which they do reserve the righ to given the circumstances. They would have however paid the claim if it was sudden failure which in this case it clearly wasn`t.

Bewertet mit 5 von 5 Sternen

Great company to deal with

Great company to deal with

13. April 2024
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Antwort von Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Bewertet mit 5 von 5 Sternen

Andy Range Rover evoque

If & when I buy my next car this would be the first place I would look friendly professional & just nice people I traveled from Derbyshire for my Range Rover evoque exactly as described & exactly what I wanted can’t recommend them enough

6. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you so much for taking the time to leave us your great review, it is much appreciated. We hope to be of service to you again in the future.

Bewertet mit 5 von 5 Sternen

You are the best bestie

You are the best , as our experience so far with your company is second to none

1. April 2024
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Antwort von Quirks Car

Thank you so much for your lovely 5* review, it is much appreciated. We hope to be of further assistance to you in the future.

Bewertet mit 5 von 5 Sternen

Easy ans enjoyable process

Sold my car to Quirks and the whole process was an easy, stress free experience.
Communication was kept throughout and all info provided.
Pick up day went smoothly too, the representative arrived on time and was easy to deal with.
When the vehicle was paid for, I was kept reassured with evidence I had the money before the car was taken.

My satisfaction was put first and I would definitely recommend this dealership.
Thanks very much Quirks.

12. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your great review, it is much appreciated. We hope to help you again in the future.

Bewertet mit 5 von 5 Sternen

Bought a lovely mini.

Took both our cars in part exchange for a lovely mini. Very helpful and friendly. Could not fault the company, and would recommend.

6. April 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated. We hope to help you again in the future when looking for your next car.

Bewertet mit 1 von 5 Sternen

I would not recommend this business

I would not recommend this business. The staff were friendly but the vehicle was not prepared. The door panel was loose where someone had obviously removed the door panel and then broke the clips trying to put the panel back on. The steering was faulty. This was on a luxury range rover sport. The warranty only covers up to £1000 and isn't worth the paper it's written on. I had to pay to get the steering fixed as it was not safe to drive as it was. Also the car only came with one key, I needed both keys to perform a security update, I contacted Billy about this and he never got back to me.

8. Dezember 2023
Bewertet mit 5 von 5 Sternen

Would not hesitate to recommend.

Outstanding from beginning to end. A real pleasure to deal with, gave me a price and unlike other companies I had heard about, they did not change it after the inspection. Both Charlie and Dan were true professionals. Could not recommend them highly enough.

27. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated.

Bewertet mit 5 von 5 Sternen

I won't lie we where apprehensive of…

I won't lie we where apprehensive of buying a vehicle of value and premium badge away from a main dealer (Given the investment you make and a negative previous experience, from another dealer) Chris and team though where very, very good, not pushy and very, very true to their word.
Excellent communicators and didn't hesitate to say the truth even if it didn't benefit their agenda (honesty is key in business and I respected that) it turned out the car did have what I asked, Chris just didn't want to mislead us.
We part EX'd a Range Rover Velar for a XC90 for growing family reasons and wouldn't hesitate to use Quirks again. Very honest, didn't mess us around, straight to the point and a happy customer (More because of the honestly and doing everything they said they would, when they said they would)

The driver Dan on delivery was also a credit to the company and made the car buying experience a good one. Very knowledgeable, personable and couldn't help enough.

22. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you very much for taking the time to leave your lovely review, and we are delighted you received the level of service we expect from all our staff. We hope to help you again in the future.

Bewertet mit 5 von 5 Sternen

Firstly I must state this is a 1st…

Firstly I must state this is a 1st class service and completely honest in their commercial and bidding approach! Secondly, the whole process of collection was worked around me to suit my needs. Lastly, inspection took no more than 20mins and funds were transferred instantly once complete. Given the service I have now asked them to source a particular car going forward as I’m confident they will resource my requirements.

13. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your review, it is really appreciated. We look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

Audi Q5

Recently purchased my Audi Q5 from Quirks. Car was originally in storage when we went to view their vehicles for sale. Young Pete arranged for this to be brought over to their showroom, in order that I could test drive this first. Arranged this with no problem at all. Made the decision there and then once I had driven this I was definitely going to purchase this. Pete arranged for the car to be held for a couple of weeks whilst my contract car was returned back to the hire company. He was very helpful during the whole process which made purchasing the car stress free.

13. Jänner 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you very much for your 5* review, it is much appreciated. We hope to be of service to you again in the future.

Bewertet mit 5 von 5 Sternen

Very personable customer service

Very personable customer service. Thanks

7. März 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you very much for taking the time to leave your 5* review, it is really appreciated. We hope to help you again in the future.

Bewertet mit 5 von 5 Sternen

Recently sold Car

Recently sold my car to Quirks. Dealt with Ross who was a pleasure to deal with. Fast and efficient with a good price. Highly recommend.

29. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated. We hope to be of service to you again in the future, whether buying or selling.

Bewertet mit 5 von 5 Sternen

Very professional service

Very professional service, great people to deal with, would highly recommend.

29. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for leaving a great review, it is much appreciated. We look forward to helping you again in the future.

Bewertet mit 5 von 5 Sternen

First class service when selling my car

Sold my car to Quirks and the process couldn’t have been simpler. Charlie was very helpful throughout. Kept me informed at every step, and the good communication made the whole process very simple. I used Quirks through recommendation and now wouldn’t hesitate to recommend them myself. First class service.

16. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for taking the time to leave your 5* review, it is much appreciated. We hope to be of service to you again in the future, whether buying or selling.

Bewertet mit 5 von 5 Sternen

Brilliant Experience from start to…

Brilliant Experience from start to finish. Made the whole experience so seamless and smooth - wish dealing with all companies was this easy. Would highly recommend!!!

9. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Thank you for your lovely 5* review, it is really appreciated. We hope to be of service to you again in the future.

Bewertet mit 1 von 5 Sternen

Maserati GranCabrio 60 plate

❌❗️this ****** company is a Scam❗️took my deposit ❗️and on there own problem refused the sale and didn’t return my deposit back❗️also refused to talk to me any further and closed the sale because this car has a major problem ❗️Please be beware ❗️thy have reply back a lying there big liars

19. November 2023
Bewertung ohne vorherige Einladung
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Antwort von Quirks Car

Hello Mr Singh, I have investigated the situation relating to your complaint, and whilst sorry that you feel unhappy at the outcome, discovered that you came and saw the vehicle back in November, left your deposit and asked for the vehicle to be prepared for you for the weekend, a mere couple of days ahead. We therefore carried out all the necessary preparations for the pre-delivery inspection etc; but you then chose to cancel the order and purchased an alternative vehicle elsewhere. In accordance with the order form contract you signed and received a copy of, deposits are not refunded once pre-delivery preparations have commenced for a customer, and this is why in this instance your deposit has been retained.

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service. Top quality cars at competitive prices.

20. Jänner 2024
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Antwort von Quirks Car

Thank you for your 5* review, it is much appreciated. We look forward to being of help to you again in the future.

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