Raindropclean Bewertungen 

224
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Such a lovely company, caring and answers my questions , no fobbing off, the product is really good, not too over powering I will continue to use th3m, apart from anything else it’s convenient being d... Mehr ansehen

Bewertet mit 1 von 5 Sternen

5 emails sent regarding non delivery of item purchased at the beginning of May with absolutely no response to any of them. Payment taken immediately from my bank. Generic email received a few... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Ordered a starter pack, and refills, label created on Amazon delivery - but item never dispatched. Emailed for resolution, recieved no response from Raindrop. Had to go through Paypal to resolve a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I got a subscription first and then contacted customer service to buy extra bottles as my whole family love the scents. The foam feels really luxurious on your skin and my children find it really fun!... Mehr ansehen

Unternehmensdetails

  1. Häusliche Dienstleistungen

Vom Unternehmen geschrieben

Eco-friendly cleaning products with zero plastic waste


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

224 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 85 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,9

Alle Bewertungen

(224)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Customer Service and Products

Customer Service and Products are exceptional and great value for money.
I love the fact they are eco-friendly and will last forever so we can cut down on plastic waste. Highly recommended and may they continue to grow.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Love raindrop products

Love raindrop products. I have them on auto delivery and had to do a late cancel of an order. The customer service was exceptional. Polite and efficient and managed to cancel my order and reimburse me very quickly. Great company

8. Dezember 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

No reminder or warning of payment for…

No reminder or warning of payment for subscription. I now have an oversupply and have paid out more when money is tight this month.

Had I had a reminder I would have delayed this order and carried on when I needed more product.

Left feeling blindsided with a sour taste for this company. No longer wish to be a part of this subscription service if this is how it’s run

Edit** - once I reached out to customer Serbia about this they were super helpful and changed my opinion on the company. I never received the email in my junk or main. However they were kind and efficient when resolving it.

11. Dezember 2025
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Alana,

Thank you for taking the time to share your feedback, and I’m really sorry to hear about your experience, we never want anyone to feel caught off guard by a subscription charge.

I’ve looked into this for you, and I can confirm that our system automatically sends an upcoming subscription reminder email 3 days before each renewal from. This email is triggered by our system and is sent to the address associated with your account. Everything looks ok on the system, it’s possible it may have landed in a spam or promotions folder, and I’m sorry if it didn’t reach you as expected.

That said, I completely understand how frustrating this situation can be. I’ve reached out to you directly to help resolve this and cancelled and refunded your order for you.

Thank you again for bringing this to our attention, we truly appreciate it.
Anna Raindrop Team

Bewertet mit 4 von 5 Sternen

Great concept and great customer service

Great concept, I love how easy to store and use the soap tablets are. I had a small issue with the bottle at the beginning and the customer service was great, instant reply and went above an beyond to sort out the issue.

I love the foamy feel, but it's a shame the soap doesn't retain as well the fragrance and leaves your hands as soft as normal soap. I hope with time they will improve the formula

1. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Best hand-wash I've used

Easy to order, kept informed & prompt, well packaged delivery. So easy to set up, just warm water & a tablet. Been using for a week & really happy, plus my hands feel really soft after using. In fact, I'm ordering a second bottle to use upstairs, as well as taking it a subscription.

17. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The most amazing smell

The most amazing smell! Leaves your hands feeling so soft and moisturised, also the bottled are so chic. I love the colour options and scents they have to chose from!

10. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I switched to raindrop soaps a couple…

I switched to raindrop soaps a couple of years ago to reduce plastic waste in my healthcare clinic. They are easy to use, smell great, and are both eco-friendly and economical. The green soap dispenser looks so good I now have one in my kitchen too!

8. November 2025
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

It's ok

Pros: Arrived quickly, dispenser looks slick and seems hard-wearing (except the pump - see below). Nice range of scents available.

Cons: Was disappointed for this product to shipped by Amazon as this is a company I actively try to avoid.
The first pump I tried didn't work well so I had to immediately switch to the spare pump provided - if your equipment warrants sending out a spare in case it breaks, maybe some improvement is needed! Seems a bit wasteful of plastic.
The foam isn't very richly scented for me.

6. Oktober 2025
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hello Northern Belle,

Thank you for sharing your review, we are so sorry to hear about your pump issues, this is rare for this to happen. So we can offer some support with your pumps please can you respond to our inbox message with your order number? We do use recycled plastic to make our pumps and they can be recycled again. Big thanks, Anna Raindrop Team

Bewertet mit 5 von 5 Sternen

Raindrop excellent products & customer…

Raindrop excellent products & customer service.

I've switched over all my cleaning products I can to Raindrop. Not only are they effective and conscious of the environment, but they're gorgeous.

Genuine and brilliant customer service always.

13. Oktober 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Absolutely fantastic company- brilliant…

Absolutely fantastic company- brilliant concept, completely free of new plastic, and the only plastic bit is the foaming pump. Otherwise they have recycled amber glass bottles, drop in water handsoap tablets and paper packaging. Really good value too, and product works excellently. Fantastic customer services team who are incredibly helpful.

19. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Soap and cleaning products reviewed

I ordered a refillable soap dispenser and cleaning refills.

First, the soap. Very easy to refill, great performance, and one of the cheapest refill options if ordering a 12 pack on subscription. Scents are incredibly subtle so if you want a powerful scent, this might not be for you. The dispenser looks great and feels premium. It's a decent price too if ordered with a subscription, at less than £8.00.

The cleaning refills were slightly more fiddly. Rather than being in tablet form, they're a sachet of powder.

Kitchen cleaner. This performs well and got rid of grease marks and general kitchen mess with ease. The scent is pretty much non-existent but isn't unpleasant by any means.

Surface cleaner. This seemed pretty decent. Surfaces were shiny with no residue after use. Again, scent is not noticeable.

Bathroom cleaner. This was terrible. I'm not sure if the effectiveness of product was affected by the fact the powder in the sachet had congealed on delivery. I had to cut it out in pieces and force it into the spray bottle. Scent wise it's a strange, powdery lemon scent which lingers unpleasantly. On limescale it was ineffective, and all surfaces were left dull. Once dry, there was a powdery residue left on everything.

Overall, I very much enjoy using the soap and it's one of the best value and performing refillable foaming soaps out there. Compared to Smol (which I currently use), its cheaper when ordered in a 12 pack and has a nicer dispenser. Two of the cleaners were decent, and one pretty terrible. Cost wise they're a bit much expensive than my regular Smol, so I don't think I'll be switching on these.

9. September 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product

We have been using raindrop foaming soap for a few months now and we are really pleased with it. The bottle looks great and the foaming soap works well. It has been gentle on the kids hands and has a pleasant subtle scent. I have introduced it at my place of business too and so far everyone is really happy with it. A great product.

31. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great product, would highly recommend

Absolutely love this product! It is so cost effective, easy to use and smells great. The foam is nice and thick and left our hands feeling clean and smooth. Would thoroughly recommend, much better than traditional soap

20. August 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Helps with my contact dermatitis, keen to try more of their products

I’ve been using raindrops hand soaps for many months now and I am really pleased with the product and bottle. I have used both the capsule tablets and sachet refills.
I suffer from contact dermatitis which is worse when I have my hands in water, I have found that the foam soap helps with me not having to use as much water to rinse my hands.
I’m hoping to try more products in the future as I was so impressed with the ones I have so far, so am keen to try what else they have.

24. Juli 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Item never arrived. Customer Services don't respond

Like several other reviewers, my order never arrived. It was shipped by Amazon, but didn't get to my house. I have emailed customer services, but got no reply. I started to wonder if this was a real company, or just a scam. I'm starting to think that it is just a really bad company.

6. August 2025
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Dear Elizabeth, I’m really sorry to hear that your order didn’t arrive and that you didn’t get a reply from us — I completely understand how frustrating you feel. This is not the experience we want for you so we would like to make this right. Could you please reply to our information request so we can get it resolved for you? Thank you for sharing your feedback this helps us improve our services and again, my apologies for the inconvenience.

Warm regards,
Anna
Raindrop Team

Bewertet mit 2 von 5 Sternen

Not mad about the product

Not mad about the product. Bought the soap on subscription. Wanted to fill my own soap dispensers. Really hard and messy to do. Nothing special about the soap ie fragrance and quality. Love the idea for the environment but will look elsewhere. Emailed customer service yesterday early morning for assistance with my subscription as could not get link for password working. A day and half later still heard nothing. Managed to sort it and cancelled, so equally lack lustre customer service.

1. August 2025
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Dear Yve, thank you for your feedback on the product and for reaching out about your subscription. I’m really sorry you didn’t receive a reply prompt reply— we aim to respond quickly and it looks like we missed the mark this time. We have requested your email or subscription details, and some more details on your experience with the product so we can share this with our production team. We really appreciate your patience.

Kind regards,
Anna
Raindrop Team

Bewertet mit 1 von 5 Sternen

Items not sent, no response to emails

Ordered a starter pack, and refills, label created on Amazon delivery - but item never dispatched. Emailed for resolution, recieved no response from Raindrop. Had to go through Paypal to resolve and get e refund. Would not recommend, seller does not send items and then does not respond to emails.

Edit: received a reply from seller, they advise parcel arrived at courier hub but not scanned by courier… still glad that I cancelled via PayPal as feels like a bit of a feeble excuse when you see countless reviews on here with same thing happening, paid then no items received.

14. Juli 2025
Bewertung ohne vorherige Einladung
Raindropclean-Logo

Antwort von Raindropclean

Hi Customer 7, I’m really sorry to hear that your order didn’t arrive and that you didn’t get a reply from us — I completely understand how frustrating that must be. This is not the experience we want for our customers and would like to resend you a complimentary order to make this right for you. We have messaged and requested your details privately so we can arrange this for you.

Thank you for bringing this to our attention, and again, my apologies for the inconvenience.

Warm regards,
Anna
Raindrop Team
Anna

Bewertet mit 5 von 5 Sternen

I’ve been using the foaming soap…

I’ve been using the foaming soap refills for the last couple of years and have been really pleased with them. Once refilled the bottle lasts a long time and the soap has a lovely scent. Also gentle on my skin - I have sensitive skin and many soaps make my hands sore but I’ve had no problems with this one. Plus so much more environmentally friendly than the disposable soap bottles.

4. Juli 2025
Bewertung ohne vorherige Einladung

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