RBC Wealth Management (Europe) Bewertungen 

Simon did a great job today. Took time to listen to the issue, then quickly and efficiently resolved it.
Thanks.

Very positive experience, Kyle took us through the process and explained everything very well.

Him at Sultani was a huge help in solving my problem. He dealt with the problem with patience and consideration

Charlotte very knowledgeable and helpful

Very helpful indeed. It was a pleasure to talk with Paul, who talked me through what I needed to know with great patience, clarity and courtesy.

Transfer from Hargreaves Landsdown was seamless & efficient. Call with customer services to walk through BPS web & app products and services was excellent. Some of the web portal services are not accessible for me via my Mac Book (withdrawals and media centre ) at the moment. I followed instructions to try an alternative web browser and check pop up blocker settings without success. Hopefully a call back with the web supports services team will rectify this.

Useful summary of the features of my account, and the few questions I had were answered.

Closed my multi generational account without a proper explanation. So, not really in it for the long term. Money was not always paid into my account when it should have been. They changed advisors all too frequently for my liking. All in all, a poor experience.

Dealing with an account as an attorney can be quite complex with some organisations, but Brewin Dolphin have been clear and helpful throughout. It makes a big difference being able to email and speak on the phone and have questions answered quickly, I would happily recommend them to others.

Told them on 5 separate occasions that keep sending mail for a previous owner of my address but they still keep sending countless letters. I called them AGAIN and was put through to someone claiming to be an account manager who asked me to open the mail and give him the account number off the letter! Not only is this illegal, I would not trust a company who asks random people to open their investors private paperwork and breach data protection!

Just had a very good call with the customer service team. Very kind, helpful and clear communication throughout the call which led to my issue being resolved very quickly

Just had a very good experience with Kyle from the Customer Services helping me out on resetting my security details. He was incredibly patient and gave very clear instructions. In all this was a brilliant service.

Called in to re-initiate on-line access to my account. Jodie was extremely patient and helpful and took all the time required to guide me through the process. Excellent result!

Easy transfer to the BPS service. Call with Charlotte this morning to introduce discuss and answr any questions. The transfer went well and kept informed.

Have just had a productive call with a very lovely and helpful advisor. I am a luddite when it comes to technology and he was so patient helping me learn how to access my account remotely. I am so grateful that Brewin Dolphin have a customer services department.

Very helpful and patient on phone helping me to log in to online account.

Top service from Kelly Mitchie, passwords reset and gone paperless, thanks again Kelly top service.

Easy transfer to the BPS service. Call with Charlotte this morning to introduce discuss and answr any questions. The transfer went well and kept informed. Charges have been reduced further, which is good news, and will now review after a few months to monitor performance.

Kyle was very helpful in reactivating my account.