I already have a BPS account and wanted advice with regard to the proceeds of a property which I am about to sell. I spoke with Daisy Stevens in detail about what Brewin Dolphin could do with regard... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
I already have a BPS account and wanted advice with regard to the proceeds of a property which I am about to sell. I spoke with Daisy Stevens in detail about what Brewin Dolphin could do with regard... Mehr ansehen
Unternehmen hat geantwortet
I rang BPS this morning and found they were very quick to answer my call. I spoke to Mr Hikmat Sultani at Digital Channels Customer Services who was so helpful effiecientprofessional and friendly talk... Mehr ansehen
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RBC Brewin Dolphin has provided an excellent trusted and secure financial service for many years whilst protecting your assets and growing your wealth. Only when needed, their Customer Service has giv... Mehr ansehen
Unternehmen hat geantwortet
+ Good team that action your buy /sell orders over the phone. + Tax summaries, making year end self assesment simple - online portal does not allow you to trade - a mystery what price you are bu... Mehr ansehen
RBC Wealth Management provides trusted advice and wealth management solutions to individuals, families and institutions. Our services in the UK include RBC Brewin Dolphin, RBC Private Wealth, RBC International Trusts and Brewin Portfolio Service. As an RBC Wealth Management client, you benefit from a dedicated local team, online access and insight drawn from across our global network. We help put your ideas into motion by connecting you with the services that best suit your circumstances.
100 Bishopsgate, EC2N 4AG, London, Vereinigtes Königreich
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
good, straightforward and helpful. Easy to access.

Antwort von RBC Wealth Management (Europe)
Simon gave me a great deal of help getting me into my Brewin account with a new password
He was very patient as I am partially deaf.

Antwort von RBC Wealth Management (Europe)
Customer Service team spotted an error in a transaction that was time critical, so acted promptly and thoroughly to ensure the issue was resolved. Leo was great, ensuring I had all the information I needed, and supported to get the issue resolved very promptly. Thankyou

Antwort von RBC Wealth Management (Europe)
I'm 70 years old and at some time obviously have held a small account with Brewin/RBC. Putting my affairs in order key as a pensioner of course. Have several HNW level investments and could have considered trying Brewin again, BUT......
.... as they have kindly been sending me huge valuation documents and updates the last couple of years, I thought I'd ring them to cash in my account as it was costing them far more to administer it than they'd be making from it. I've both emailed and rung them but NOBODY gets back to me......I notice they have an office in Tunbridge Wells, perhaps I'll pop in? Just wondering if Trustpilot reviews can help me resolve this?
Phone enquiries answered promptly and well.
We find it difficult to understand the "ins and outs" of our investment portfolio and the Brewin customer services team are always so helpful.
Today I had some questions which were answered in detail and clearly by Jodi.
Thankyou!

Antwort von RBC Wealth Management (Europe)
Shocking use of bullying tactics towards female investors . Male orientated investment managers chauvinistic company . Bristol UK office not so honest . Avoid at all costs …
Matthew was exceptional in listening to our concerns, explaining what the problem was and expediting its successful outcome. Made the whole process less stressful, very friendly manner but always professional.
Pete & Sandy Miller.

Antwort von RBC Wealth Management (Europe)
The promptness and efficiency of the service from Hikmat at 8am was very much appreciated.

Antwort von RBC Wealth Management (Europe)
I spoke to Jodi who was very helpful, especially when I couldn’t remember my account number. She assured me it wasn’t a problem and took me through the security questions to access the account. It was all very easily and quickly done and she was very friendly.

Antwort von RBC Wealth Management (Europe)
Jodie was very knowledgeable and helpful. She was patient whilst we found all the details that were needed and kept in touch until all the arrangements were made to set up our new account. Thank you Jodi.

Antwort von RBC Wealth Management (Europe)
I needed help accessing my account as it had been a while since I did. Simon was very helpful and friendly. Everything was done quickly and smoothly

Antwort von RBC Wealth Management (Europe)
I needed advice about how to access my accont online, and was ably guided through the process.

Antwort von RBC Wealth Management (Europe)
Leo was very helpful and managed to fix the issue I was having. Thanks!

Antwort von RBC Wealth Management (Europe)
I was very happy with my experience with customer services . I needed help with my set up to access the client portal. He was very clear and concise with his instructions , so it all went very smoothly.

Antwort von RBC Wealth Management (Europe)
Hickmat was very helpful and extremely patient as he helped me with the difficulty I had in accessing my account. It was a pleasure dealing with him

Antwort von RBC Wealth Management (Europe)
Clear,helpful guidance and effective communication.Patient and understanding manner. Most useful.Thank you.

Antwort von RBC Wealth Management (Europe)
Jodi could not have been more helpful. Needed a valuation and help accessing my online account. Everything accomplished so very happy with the service.

Antwort von RBC Wealth Management (Europe)

Antwort von RBC Wealth Management (Europe)
Had a problem receiving the code to activate my portfolio. I phoned and spoke to Daryl who was extremely helpful and had the problem solved in no time. Excellent service.

Antwort von RBC Wealth Management (Europe)
A very helpful and polite young lady who was very patient and explained everything very clearly. Brilliant.

Antwort von RBC Wealth Management (Europe)
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