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RBC Wealth Management (Europe) Bewertungen 

390
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I already have a BPS account and wanted advice with regard to the proceeds of a property which I am about to sell. I spoke with Daisy Stevens in detail about what Brewin Dolphin could do with regard... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I rang BPS this morning and found they were very quick to answer my call. I spoke to Mr Hikmat Sultani at Digital Channels Customer Services who was so helpful effiecientprofessional and friendly talk... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

RBC Brewin Dolphin has provided an excellent trusted and secure financial service for many years whilst protecting your assets and growing your wealth. Only when needed, their Customer Service has giv... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

+ Good team that action your buy /sell orders over the phone. + Tax summaries, making year end self assesment simple - online portal does not allow you to trade - a mystery what price you are bu... Mehr ansehen

Unternehmensdetails

  1. Investmentservice
  2. auch in
  3. Finanzberater
  4. Finanzplaner
  5. Kapitalanlagegesellschaft

Vom Unternehmen geschrieben

RBC Wealth Management provides trusted advice and wealth management solutions to individuals, families and institutions. Our services in the UK include RBC Brewin Dolphin, RBC Private Wealth, RBC International Trusts and Brewin Portfolio Service. As an RBC Wealth Management client, you benefit from a dedicated local team, online access and insight drawn from across our global network. We help put your ideas into motion by connecting you with the services that best suit your circumstances.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

390 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(390)

73 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

good

good, straightforward and helpful. Easy to access.

18. April 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Ridley,

That's great to hear, thank you for letting us know.

Best wishes
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

New password

Simon gave me a great deal of help getting me into my Brewin account with a new password
He was very patient as I am partially deaf.

8. April 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Keith,

Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,

RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Excellent Customer Service

Customer Service team spotted an error in a transaction that was time critical, so acted promptly and thoroughly to ensure the issue was resolved. Leo was great, ensuring I had all the information I needed, and supported to get the issue resolved very promptly. Thankyou

4. April 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Amy,

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,

RBC Brewin Dolphin

Bewertet mit 2 von 5 Sternen

Small amount, nobody interested!

I'm 70 years old and at some time obviously have held a small account with Brewin/RBC. Putting my affairs in order key as a pensioner of course. Have several HNW level investments and could have considered trying Brewin again, BUT......
.... as they have kindly been sending me huge valuation documents and updates the last couple of years, I thought I'd ring them to cash in my account as it was costing them far more to administer it than they'd be making from it. I've both emailed and rung them but NOBODY gets back to me......I notice they have an office in Tunbridge Wells, perhaps I'll pop in? Just wondering if Trustpilot reviews can help me resolve this?

3. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Phone enquiries answered well

Phone enquiries answered promptly and well.
We find it difficult to understand the "ins and outs" of our investment portfolio and the Brewin customer services team are always so helpful.
Today I had some questions which were answered in detail and clearly by Jodi.
Thankyou!

2. April 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Jeremy,

Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.

Best wishes,

RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Matthew was exceptional in listening to…

Matthew was exceptional in listening to our concerns, explaining what the problem was and expediting its successful outcome. Made the whole process less stressful, very friendly manner but always professional.
Pete & Sandy Miller.

31. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Pete and Sandy,

Thank you for taking the time to leave a review. It's great to know you're receiving the high levels of service we strive for. If there's anything else we can help you with, please don't hesitate to get in touch.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Feedback from enquiry…

The promptness and efficiency of the service from Hikmat at 8am was very much appreciated.

12. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Ken,

That's great to hear, thank you for letting us know.

Best wishes
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Professional company

I spoke to Jodi who was very helpful, especially when I couldn’t remember my account number. She assured me it wasn’t a problem and took me through the security questions to access the account. It was all very easily and quickly done and she was very friendly.

10. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Lou,

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,

RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Helpful and productive response

Jodie was very knowledgeable and helpful. She was patient whilst we found all the details that were needed and kept in touch until all the arrangements were made to set up our new account. Thank you Jodi.

6. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Gill

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Great help

I needed help accessing my account as it had been a while since I did. Simon was very helpful and friendly. Everything was done quickly and smoothly

6. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Carly

Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Helpful online advice

I needed advice about how to access my accont online, and was ably guided through the process.

5. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Dear Ray

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Leo was very helpful and managed to fix…

Leo was very helpful and managed to fix the issue I was having. Thanks!

4. März 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Ruth,

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,

RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

I was very happy with my experience…

I was very happy with my experience with customer services . I needed help with my set up to access the client portal. He was very clear and concise with his instructions , so it all went very smoothly.

28. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi Caroline

Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Hickmat was very helpful and extremely…

Hickmat was very helpful and extremely patient as he helped me with the difficulty I had in accessing my account. It was a pleasure dealing with him

25. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi John,

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Clear effective support

Clear,helpful guidance and effective communication.Patient and understanding manner. Most useful.Thank you.

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Dear Sara

Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Excellent customer dervice

Jodi could not have been more helpful. Needed a valuation and help accessing my online account. Everything accomplished so very happy with the service.

18. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Polite and efficient

Polite and efficient

17. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Hi David

That's great to hear, thank you for letting us know.

Best wishes,
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Excellent service from Daryl at My BD

Had a problem receiving the code to activate my portfolio. I phoned and spoke to Daryl who was extremely helpful and had the problem solved in no time. Excellent service.

15. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Dear Peter Waddell

That's great to hear, thank you for letting us know.

Best wishes
RBC Brewin Dolphin

Bewertet mit 5 von 5 Sternen

Fantastic and dry helpful young lady.

A very helpful and polite young lady who was very patient and explained everything very clearly. Brilliant.

13. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RBC Wealth Management (Europe)

Dear Mrs Barnes

Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,

RBC Brewin Dolphin

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