I already have a BPS account and wanted advice with regard to the proceeds of a property which I am about to sell. I spoke with Daisy Stevens in detail about what Brewin Dolphin could do with regard... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I rang BPS this morning and found they were very quick to answer my call. I spoke to Mr Hikmat Sultani at Digital Channels Customer Services who was so helpful effiecientprofessional and friendly talk... Mehr ansehen
Unternehmen hat geantwortet
RBC Brewin Dolphin has provided an excellent trusted and secure financial service for many years whilst protecting your assets and growing your wealth. Only when needed, their Customer Service has giv... Mehr ansehen
Unternehmen hat geantwortet
+ Good team that action your buy /sell orders over the phone. + Tax summaries, making year end self assesment simple - online portal does not allow you to trade - a mystery what price you are bu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
RBC Wealth Management provides trusted advice and wealth management solutions to individuals, families and institutions. Our services in the UK include RBC Brewin Dolphin, RBC Private Wealth, RBC International Trusts and Brewin Portfolio Service. As an RBC Wealth Management client, you benefit from a dedicated local team, online access and insight drawn from across our global network. We help put your ideas into motion by connecting you with the services that best suit your circumstances.
Kontaktinformationen
100 Bishopsgate, EC2N 4AG, London, Vereinigtes Königreich
- rbcwealthmanagement.com
4,7
Hervorragend
390 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The person was very helpful and kind…
The person was very helpful and kind many thanks again
Kelly Michie
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
Very good service
21. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Dear Luca,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Query Quickly Resolved
Daryl could not have been more helpful with my query. I would highly recommend.
26. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
Thanks!
The person I was dealing with (?Hikmat) was so patient and very clear. I was being somewhat stupid, (problem of being 88!) but he was very kind and helpful and I am most grateful to him.
25. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Dear Mr Wymer,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Courteous and helpful
I spoke to Daryl in customer support this afternoon. She was extremely helpful and courteous and very patiently solved my difficulty.
22. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi James
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Quick to answer the call and very…
Quick to answer the call and very helpful.
Tried to help where they could and was patient whilst I got all my information collected.
20. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Matthew,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Always efficient helpful and sort every…
Always efficient helpful and sort every query I have. Kelly organised xferring gave me timelines and I know it’ll be sorted immediately. Just having that trust makes all the difference.
14. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Loui,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
My conversation with Jodi was a good…
My conversation with Jodi was a good experience. She was calm and polite and extremely patient as she went through the process of re registration for my account. I was pleased that she was able to resolve the difficulties I’ve experienced logging onto my account. Thank you.
14. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Stuart,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Great service from Jodi this morning.
Great service from Jodi this morning.
Extremely satisfied with the way my query was answered
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Christine,
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
I had a very good phone conversation with Hikmat and not a good one with Jodi.
I had a very good phone conversation with Hikmat. He was very helpful,, and friendly and gave me all the information I needed and more . He was very knowledgeable and very pleasant to talk to. He was very friendly and good to chat with.
Prior to speaking with Hikmat I had a conversation with Jodi. I didn’t have all the information she wanted. She was not helpful, not sympathetic, and not pleasant to talk to. I was upset when I put the phone down.
13. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi George
Thank you for taking the time to provide feedback about your experience.
Best wishes,
RBC Brewin Dolphin
Brewin Dolphin have always been a good…
Brewin Dolphin have always been a good company to deal with. Give good advice and always friendly. The adviser I dealt with today was very helpful, friendly and knowledgeable
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Dear Debbie,
Thank you for taking the time to leave a review. It's great to know you're receiving the high levels of service we strive for. If there's anything else we can help you with, please don't hesitate to get in touch.
Best wishes,
RBC Brewin Dolphin
My query was handled very efficiently
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Mike
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
Great customer interaction
Great customer interaction. Problem solved quickly and so nice to speak to someone polite and cheerful. Keep up the great work Jodi.
12. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Antwort von RBC Wealth Management (Europe)
Hi Andrew
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
The check up call verifying my identity…
The check up call verifying my identity was straight forward and efficient. The only question I had was well answered
11. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Richard,
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
Great help and very polite
8. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Peter,
That's great to hear, thank you for letting us know.
Best wishes
RBC Brewin Dolphin
Feedback on telephone contact, 7.11.24
Kayley listened and seemed to be genuinely interested in what I said - as well as being very helpful and efficient; Kelly's emails have been polite and helpful...
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Peter,
Thank you for taking the time to leave a review. It's great to know you're receiving the high levels of service we strive for. If there's anything else we can help you with, please don't hesitate to get in touch.
Best wishes
RBC Brewin Dolphin
A company I’d recommend
Jodi was extremely helpful and clearly explained everything regarding my query. I am new to dealing with shares and I felt much better informed after her input. Her caring manner put my worries to bed!
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Lindy
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Simon,the advisor that I spoke to was…
Simon,the advisor that I spoke to was knowledgeable and extremely helpful,got me back on line in best to no time and also completed my transaction.An ex exceeding service
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Terence,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Really clear and concise communication
Really clear and concise communication
7. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Dear Matt
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.