I already have a BPS account and wanted advice with regard to the proceeds of a property which I am about to sell. I spoke with Daisy Stevens in detail about what Brewin Dolphin could do with regard... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I rang BPS this morning and found they were very quick to answer my call. I spoke to Mr Hikmat Sultani at Digital Channels Customer Services who was so helpful effiecientprofessional and friendly talk... Mehr ansehen
Unternehmen hat geantwortet
RBC Brewin Dolphin has provided an excellent trusted and secure financial service for many years whilst protecting your assets and growing your wealth. Only when needed, their Customer Service has giv... Mehr ansehen
Unternehmen hat geantwortet
+ Good team that action your buy /sell orders over the phone. + Tax summaries, making year end self assesment simple - online portal does not allow you to trade - a mystery what price you are bu... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
RBC Wealth Management provides trusted advice and wealth management solutions to individuals, families and institutions. Our services in the UK include RBC Brewin Dolphin, RBC Private Wealth, RBC International Trusts and Brewin Portfolio Service. As an RBC Wealth Management client, you benefit from a dedicated local team, online access and insight drawn from across our global network. We help put your ideas into motion by connecting you with the services that best suit your circumstances.
Kontaktinformationen
100 Bishopsgate, EC2N 4AG, London, Vereinigtes Königreich
- rbcwealthmanagement.com
4,7
Hervorragend
390 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 33 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great
Hikmat was very friendly and helpful to us when navigating the website and adding funds to my ISA.
13. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Ellie,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
The customer service is top tier and I…
The customer service is top tier and I cannot fault it in any way.
10. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Sophia,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Jodi was very helpful in quickly providing assistance
Jodi was very helpful in quickly assessing the issue I had and promptly dealing with it. This was in spite of the fact that she needed to contact another department to resolve my matter.
10. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Ashley,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Antwort von RBC Wealth Management (Europe)
Thank you for taking the time to provide feedback about your experience.
Best wishes,
RBC Brewin Dolphin
Jodi answered my query quickly and…
Jodi answered my query quickly and efficiently. Thank you Jodi!
6. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi George,
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
I called about transferring an ISA
I called about transferring an ISA product to RBC Brewin but was unsure how this worked. Hikmat couldn't have been more helpful and explained the process clearly. Excellent service 👍
3. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Calum,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Thank you Jodi
Thank you Jodi! Very helpful in helping me with getting logged back onto my portfolio. She talked me through each step and waited on the phone as I did it. Thank you!
2. Jänner 2025
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Isobel
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Had a problem logging onto the my…
Had a problem logging onto the my Brewin section, spoke to Hikmat who quickly and successfully identified my problem and solved it. He was very friendly, helpful and efficient
18. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Ray,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
RBC Dominion Security is not worth
They put most money in RBC mutual funds, with high MER at around 1% plus an additional 1% management fee charge. They don't tell you the truth, lack transparency and have not been forthcoming with important information. They see you as fools. Not being responsible. It's a mistake to put money in their hands.
30. Oktober 2024
Bewertung ohne vorherige Einladung
Friendly and very efficient - a pleasure to deal with.
Phone answered very quickly. Spoke with Jodi (MyBrewin Customer Service Team), who was polite, friendly and very efficient. Minor issue resolved within a few minutes and with a minimum of fuss. Unable to fault and a pleasure to deal with.
11. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi David,
Thank you for taking the time to leave a review. It's great to know you're receiving the high levels of service we strive for. If there's anything else we can help you with, please don't hesitate to get in touch.
Best wishes
RBC Brewin Dolphin
Perfect!
Jodi was friendly, knowledgeable and efficient. Everything I needed was completed satisfactorily and with a single call. I could not have asked for more.
11. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Lawrence,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Phone enquiry
The phone enquiry was dealt with promptly and efficiently and the agent was very welcoming. I am sorry to say I cannot remember her name.
10. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Philip,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Antwort von RBC Wealth Management (Europe)
Dear Mr Roberts,
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
A Smooth Transfer
A video call with Charlotte took me through the transfer of my Investment Funds into the Portfolio Service.
In simple terms, she explained my online access to the portfolio and the freedom to monitor performance and make online changes.
The transfer process was simple and personal
4. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Gerry,
Thank you for taking the time to leave a review. It's great to know you're receiving the high levels of service we strive for. If there's anything else we can help you with, please don't hesitate to get in touch.
Best wishes
RBC Brewin Dolphin
Good customer service
I had a query about dates of regular payment and Jodi was quick to help and explain the issue to me. Cleared up the situation immediately. Very good customer service 👍
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Charlie,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Great customer service from the team
Great customer service from the team. (Charlotte). Very helpful on the call and then followed up with action when she said she would! Fantastic and thanks
2. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Dave,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
I got through to the helpline very easily and quickly
I got through to the helpline very quickly and Charlotte was extremely helpful and knowledgeable.
3. Dezember 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Jeff,
That's great to hear, thank you for letting us know.
Best wishes
RBC Brewin Dolphin
Jodi was extremely helpful
Jodi was extremely helpful. She helped me to get back into the app and how to set it up. We got cut off and she called me right back. Excellent customer service.
30. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi Joyce,
Thank you for taking the time to provide feedback about your experience. We look forward to continuing to support you.
Best wishes,
RBC Brewin Dolphin
Thanks Jodi
Thanks Jodi, in Customer Support. Good work
29. November 2024
Bewertung ohne vorherige Einladung
Antwort von RBC Wealth Management (Europe)
Hi David,
Thank you for letting us know. We have high expectations of the level of service we provide, so we are pleased that we are meeting yours.
Best wishes,
RBC Brewin Dolphin
Antwort von RBC Wealth Management (Europe)
Hi Clare,
That's great to hear, thank you for letting us know.
Best wishes,
RBC Brewin Dolphin
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.