Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Keiran and his team have always looked after me with my queries and helped out to his full potential.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Truly above & beyond! In my 30 years of working professionally, RCUK have the best customer service department within any company I have worked with. What they did to get the new iPhone to my boss,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Mr Luftig is not only timely, professional and courteous but goes above and beyond. Even when situations haven’t gone as planned, he quickly gets a handle and takes ownership, ensuring a resolution. T... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Once again, the RCUK team were fabulous in every respect and at short notice too. Nothing phases them, nothing is too much trouble. They are at the forefront of customer service and treat everyone wit... Mehr ansehen

Unternehmensdetails

  1. Mobiltelefongeschäft
  2. Geschäft für Mobiltelefonzubehör
  3. Reparaturladen für Mobiltelefone
  4. Telekommunikationsanbieter

Vom Unternehmen geschrieben

RCUK is a full-service telecoms business that offers comprehensive business solutions and also has a chain of modern, independent telecommunications retail showrooms. We are proud to serve the UK and the communities surrounding our showrooms with all of their connectivity needs. We keep our communities connected. Whether a business needs unified communications or an individual wants the latest handsets and accessories on tailored contracts. We will always help find a bespoke deal that’s right for you or your company. Best of all, our phone lines are always open. We have unbeatable customer service. You’ve heard that before… but we mean it. Our friendly in-store experts will manage your account and all of your needs – we don’t believe in long waiting times on the phone, you can call our team directly anytime or just pop in to one of our showrooms in London or Manchester.


Kontaktinformationen


4,8

Hervorragend

TrustScore 5 von 5

700 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

I recently changed from an iphone to a…

I recently changed from an iphone to a samsung and RCUK helped me with the transfer. Boudene is very helpful and prompt with her response, she set up a good time that was convenient for me to come into the store. All the staff at the branch are extremely helpful and Professional.

18. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hello,
Thank you for taking the time to leave us a 5 star review. We are pleased to see that the team successfully helped you with the transition from iPhone over to Samsung.
We hope to see you again soon.
All the best,
RCUK Golders Green

Bewertet mit 5 von 5 Sternen

Been using RCUK for over two years and…

Been using RCUK for over two years and can see they are a breath of fresh to deal in comparison woth the bigger mobile network providers. Always quick to respond and I nearly always deal with the same person which helps. Their customer service is how it should be and I can only recommend them very highly.

17. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Tony,
Thank you for taking the time to leave us a 5 star review. We are really pleased to see that you have been with us for over 2 years and are happy with our quality service.
We hope to see you again soon :-)
All the best,
RCUK Stamford Hill

Bewertet mit 5 von 5 Sternen

thank you

thank you for always being on hand to help out our family with all their tech needs nothing is too much trouble for you guys thank you so much for your continued on going support

7. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Leah,
Thank you for taking the time to leave us a 5 star review :-).
We are so pleased to see that you are happy with our continued support and quality service.
We hope to see you soon!
All the best,
RCUK

Bewertet mit 5 von 5 Sternen

Quick reply

Quick reply, clarifying detail of bill.

11. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Daniel,
Thank you for taking the time to leave us a 5 star review.
We are pleased to see you received speedy service from our team.
All the best,
RCUK

Bewertet mit 5 von 5 Sternen

Outstanding, professional, courteous service

This company manages all our telecoms devices - 3 mobile phones and 15 tablets, we recently experienced some irregular data usage with some tablets and asked them to investigate - this was done very promptly, professionally and with excellent communications at all stages leading to a resolution of the problem. We also needed to exchange a damaged tablet, again this was all arranged with a couple of emails. I am very pleased we use this firm and would recommend them without hesitation to any company needing to run a number of staff mobiles / tablets etc.

11. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Alec,
Thank you for taking the time to leave us a 5 star review. We are really pleased to see that you are happy with the service provided :-)
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Bewertet mit 5 von 5 Sternen

What a great service

What a great service

Going the million miles. If you need anything just speak to Ay he’s ace!

6. März 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hello and thank you for taking the time to leave us a 5 star review :-) we are pleased to see that you are happy after AY goes that extra mile for his customers.
We hope to see you again soon.
All the best,
RCUK Manchester

Bewertet mit 5 von 5 Sternen

Bought a tablet from RCUK & Meir…

Bought a tablet from RCUK & Meir transferred my data over from my old tablet. Very happy with the service.

26. Februar 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Esther,
Thank you for taking the time to leave us a 5 star review. We are pleased to see that Meir successfully transferred your data.
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Bewertet mit 5 von 5 Sternen

I have been very satisfied with the…

I have been very satisfied with the plan, and along the way, whenever I had queries concerning my account, these were looked into professionally and with good will.
Thank you,
Esther

13. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RCUK

Hi Esther,
Thank you very much for leaving us a 5 star review. We are really pleased to see that you have received 5 star service from the team.
We hope to see you again soon.
All the best,
RCUK

Bewertet mit 5 von 5 Sternen

My outdated phone was due to be…

My outdated phone was due to be replaced. Meir made the experience seamless and within the hour I walked out with the new phone with all the data transferred.

3. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von RCUK

Hi Hershy,
Thank you for taking the time to leave us a 5 star review. We are pleased to hear that the data transfer and phone update was a seamless experience for you.
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Bewertet mit 5 von 5 Sternen

Boudene Roothman Super Star

Boudene Roothman was super helpful in obtaining quotations for upgrades taking into consideration the different options we needed. She is extremely helpful, efficient and makes the Client feel like nothing is a bother for her however much they stretch her. ~A true asset to your Team

5. Februar 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Boudene,
Thanks for taking the time to leave us a 5 star review. We are pleased to see that Boudene was extremely helpful and efficient.
We hope to see you again soon.
All the best,
RCUK

Bewertet mit 5 von 5 Sternen

They responded right away and resolved…

They responded right away and resolved my issue immediately

26. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von RCUK

Hi Kat,
Thank you for taking the time to leave us a 5 star review. We are pleased to see your issue was resolved quickly :-).
We hope to see you again soon.
All the best,
RCUK Stamford Hill

Bewertet mit 5 von 5 Sternen

Quick & professional!

Swift, professional responses by email. Replies are very fast and action taken immediately. Very impressed. Elzette is very helpful!

17. Jänner 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Emma,
Thank you for taking the time to leave us a 5 star review. We are pleased to see that Elzette was very helpful.
We hope to see you again soon.
All the best,
RCUK

Bewertet mit 1 von 5 Sternen

Total rip of

Total rip of
I was with RCUK for 3 years since they dragged me into a 3 year contract, And since i was new to the uk I didn't know of anything better so i signed the contract,
My monthly charges was way higher then I was told at the time of signing the contract, And When I tried reaching out to them it was nothing I can do,
Well I ended up paying around £40 per month just for talk and text and 1 GB of data And a US number,
Which BTW I have the same exact plan now with o2 Directly plus 40 GB of Data and my monthly charge is £12 per month and the same price every month,
Bottom line just stay away from this company..

16. Jänner 2025
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hello,

Thank you for taking the time to leave a review and share your feedback. We are sorry to hear about your experience with RCUK. We would like to look into this for you so we can understand what has happened a little better.

We’d really appreciate it if you could provide your contact details so we can address your concerns and get in touch to assist further. Please can you email retail@rcuk.com with your details, and we will look into this for you urgently.

Thank you, and we look forward to resolving this for you!

Many thanks,
RCUK

Bewertet mit 2 von 5 Sternen

Its not a good phone

I bought the Nokia 215 4g from the goldsgreen branch, and have had many problems e.g doesn't always let me send text.
Sometimes my phone just switches off on its own accord when it comes back on my messages are all mixed up.
When i sent a text sometimes it doesn't go into the conversation of that contact it will start a new conversation
When i make calls the receiver cant always hear me clearly.
I've spoken on the phone and taken it back to the shop and all they said it could be the contract i'm on and its not that as it lets me send texts and calls and while staying in same place it won't let me sent same text to another person etc
It has no dictionary on it so each new word you need to put it in

31. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hello,

Thank you for taking the time to leave a review and share your feedback. Could you please confirm if the device you purchased was a modified Nokia 215 (kosher) or a regular one?

We’d really appreciate it if you could provide your contact details so we can address your concerns and get in touch to assist further. Please can you email retail@rcuk.com with your details, we will look into this for you urgently.

Thank you, and we look forward to resolving this for you!

Many thanks,
RCUK

Bewertet mit 5 von 5 Sternen

Yiddish speaking staff

Excellent service, mostly that you have staff in the Stamford Hill branch speaking Yiddish

18. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Thanks for leaving us a review :)

Bewertet mit 5 von 5 Sternen

Huge shout out to Thomas!!

Huge shout out to Thomas!!! excellent customer service, he's a huge asset to RCUK, so very grateful for his patience, understanding and commitment to giving an excellent service. Thank u Thomas!

24. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Thanks for leaving us feedback Deborah.

We'll be sure to pass your comments on to Thomas :)

Best Wishes
RCUK

Bewertet mit 5 von 5 Sternen

Ashley was amazing!

Ashley was amazing!
She has helped me in a very efficient and friendly manner.
Can't recommend more.

23. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Thanks for leaving a review, Anna :)

All the best,
RCUK

Bewertet mit 5 von 5 Sternen

Really quick responses and efficient…

Really quick responses and efficient succinct responses. They do everything within their power to help. Unfortunately sometimes their hands are tied by the phone networks

23. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Thanks for leaving us a review David.

RCUK

Bewertet mit 5 von 5 Sternen

Thank you Shaya Gluck for dealing…

Thank you Shaya Gluck for dealing efficiently with my purchase and order of a new iPhone handset to address the issue I was having if not having enough memory .
I am pleased with my purchase

10. Dezember 2024
Bewertung ohne vorherige Einladung
RCUK-Logo

Antwort von RCUK

Hi Rahel, thank you for taking the time to leave us a review. We are pleased to see that Shaya dealt with your purchase efficiently.
We hope to see you again soon.
All the best,
RCUK Stamford Hill

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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