Banner for Real Insurance

Real Insurance Bewertungen 

96
•
TrustScore 4 von 5

4,1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Well since im new to this life insurance and startimg up a new life in Aussie, everything is so different apart from where I came from. As pacifican we dont really like chatting on phone too long but... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

As an older person, I'm not sure how to use the internet. I found your application easy to follow. The cost was competitive also.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Casey was fabulous great customer service, she explained everything perfectly and was more than happy to answer any questions I had. Having an Australian based company to deal with is even better. Tha... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

The most expensive I came across but unfortunately the only one who would insure my husband for a condition he was born with, so not life threatening . We were paying over $200/month. Circumstances ch... Mehr ansehen

Unternehmensdetails

  1. Lebensversicherung
  2. auch in
  3. Bestattungsversicherung
  4. Einkommensversicherung
  5. Haushaltsversicherung
  6. Kfz-Versicherung
  7. Krankenversicherung

Über Real Insurance

Vom Unternehmen geschrieben

At Real Insurance, we help Australians protect what matters most with a range of simple insurance products designed for real life. Our aim is to make insurance easier to understand and more accessible, so customers can make confident decisions about their cover.

We offer a comprehensive selection of personal and general insurance products including life insurance, income protection insurance, funeral insurance, health insurance, car insurance, home and contents insurance, pet insurance, travel insurance, and landlords insurance. These solutions are designed to help families and individuals financially prepare for life's unexpected moments.

At Real Insurance, we believe insurance should be clear, honest, and easy to understand. Our team is dedicated to providing practical information, supportive service, and relevant cover options so customers can make confident decisions about their protection needs.

We work with trusted underwriting partners to deliver reliable insurance products backed by strong financial support and industry expertise.

Whether you're protecting your home, health, vehicle, travel plans, pets, or your family's financial future, Real Insurance is committed to helping Australians feel secure and supported with insurance designed for real life.

All products are promoted and distributed by Greenstone Financial Services Pty Ltd ABN 53 128 692 884, AFSL 343079 (GFS), trading as Real Insurance. The insurer for general insurance products is The Hollard Insurance Company Pty Ltd ABN 78 090 584 473, AFSL 241436, and for all life insurance products is Hannover Life Re of Australasia Ltd ABN 37 062 395 484, AFSL 530811. Real Health Insurance is issued by nib Health Funds Limited ABN 83 000 124 381 (nib), a registered private health insurer. GFS is an authorised agent of nib and receives commission from nib. Real Pet Insurance is arranged and administered through PetSure (Australia) Pty Ltd ABN 95 075 949 923, AFSL 420183. The insurer for Real Travel Insurance is Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708 (Allianz). Real Travel Insurance is issued and managed by AWP Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance, acting as agent for Allianz. Terms, conditions, exclusions, limits and sub-limits may apply.

Kontaktinformationen

Real Protection You Can Trust

Insurance designed to support you through life’s unexpected moments.

4,1

Gut

TrustScore 4 von 5

96 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 53 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,1

Alle Bewertungen

(96)

70 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Everything explained well

Everything explained well. Questions answered as best as possible where I could understand. Choosing the right payment plans where it was within our financial means. Awesome! Thank you

10. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Marcia,
We are happy to hear of the great service that you received when speaking with our team member.

Thank you for taking the time to share your review with us, we really appreciate it.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Andrew on phone was very helpful.I…

Andrew on phone was very helpful.I really like how the will is added for free

10. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Paula,
Thank you for your kind feedback! We’re glad to hear Andrew provided helpful service and that you’re pleased with the complimentary Will Kit included with your cover.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

I found the company a pleasure to deal…

I found the company a pleasure to deal with, easy process and professional staff.

9. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Martin,
Thank you for your kind feedback! We’re so pleased to hear you found the process easy and our team professional and pleasant to deal with.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

Great help friendly staff

Great help friendly staff

10. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Jean,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

It was great talking with hem them

It was great talking with hem them. Help me a lot it was good Customer Service.

7. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Alpana,
Thank you for taking the time to share your review with us, we really appreciate it and are pleased that we have been able to assist you with your insurance needs.

Kind regards,
Scott

Bewertet mit 4 von 5 Sternen

Pleasant conversation with insurance…

Pleasant conversation with insurance agent; very competitive premium rates.

10. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Douglas,
Thank you for your lovely feedback! We’re so pleased to hear you had a pleasant experience with our team and are happy with the affordability of your premium.

Kind regards,
Alisa

Bewertet mit 4 von 5 Sternen

It’s a very thorough process but I…

It’s a very thorough process but I understand the need to be so overall we were happy with our experience with Kevin.

9. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Antoni,
We are pleased to hear we have been able to assist you with your insurance needs and we appreciate you taking the time to share your feedback with us.

Kind regards,
Alisa

Bewertet mit 1 von 5 Sternen

I had to call twice to get the welcome…

I had to call twice to get the welcome pack in an email. The guy convinced me to sign up the policy over the phone and I do not know what’s going on. Can’t see what did I buy.

3. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi San,
Thank you for sharing your review with us, we appreciate the feedback you have provided.

It's disappointing to hear you've had an unpleasant experience with us. We strive to ensure that all our customers receive the best customer service experience and we take all customer feedback on board in order to improve our processes.

We would like the opportunity to look into this, can you please provide us with your policy details through a Facebook private message and confirmation if you would like contact.

Kind regards,
Scott

Bewertet mit 4 von 5 Sternen

Great

Great
customer service

24. August 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Lori,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Good communication

Good communication

8. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi there,
We are happy to hear of the service that you received when speaking with our team member and we appreciate you taking the time to share your experience with us.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

Helpful and friendly service

Helpful and friendly service

8. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Joanne,
It is always great to hear of the service our customers receive when speaking with our helpful team members and we appreciate you taking the time to let us know about your experience.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

The lady that called me was so lovely…

The lady that called me was so lovely and explained everything to me so I understood what I was signing up for.

7. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Stacey,
Thank you for your lovely feedback! We’re so pleased to hear our team member made everything clear and easy to understand, and that you felt comfortable with your decision.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

My consultant was wonderful

My consultant was wonderful. Easy to understand information. Good product - just what I was looking for.

7. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Michelle,
We are always happy to hear of the great service our valued customers receive when speaking with our team members and that we have been able to assist you with your insurance needs.
Thank you for taking the time to let us know about your experience, we really appreciate it.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

Professional and informative

The entire process was very informative and all my questions were answered very professionally.

4. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Lorena,
It is a pleasure to hear of the great service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.

Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Very helpful

2. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Annette,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

The representative l spoke to was very…

The representative l spoke to was very polite professional helpful and thorough. He made sure l understood everything throughout the process.

2. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Annette,
Thank you for your kind feedback! We’re so pleased to hear our team member was professional, helpful and thorough, and took the time to make sure everything was clearly understood.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

Very straightforward process with easy

Very straightforward process with easy, affordable repayments. The consultant was excellent and made sure I understood everything I was covered for. I’m very happy with the service.

4. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Telithia,
We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us.

Kind regards,
Scott

Bewertet mit 5 von 5 Sternen

Well since im new to this life…

Well since im new to this life insurance and startimg up a new life in Aussie, everything is so different apart from where I came from. As pacifican we dont really like chatting on phone too long but this lady on the other side of the phone with me was patience, kind and eager to listen even when im like coughing too much. I dont know she make me feel like i could trust someone and telling me that I'm going to be ok

3. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Angelina,
Thank you for sharing your experience with us. We’re so pleased to hear our team member was patient, kind and took the time to listen and make you feel comfortable. It’s wonderful to know you felt supported and reassured while arranging your Life Insurance.

Kind regards,
Alisa

Bewertet mit 5 von 5 Sternen

The agent was very courteous and…

The agent was very courteous and helpful explained thoroughly about the products that I purchased

2. September 2026
Real Insurance-Logo

Antwort von Real Insurance

Hi Jennifer,
It is a pleasure to hear of the great service you received when speaking with our team member and that we have been able to assist you in finding cover that is suitable to your needs.

Thank you for taking the time out of your day to share your kind words with us, we really appreciate it.

Kind regards,
Scott

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr