Recommerceit Bewertungen 

153
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I purchased a couple of laptops for my kids about 6 months ago, both arrived in pristine condition. One of them recently developed a minor fault, a troublesome cooling fan not responding properly. F... Mehr ansehen

Bewertet mit 3 von 5 Sternen

I bought a pre-owned laptop which was described to have a small defect. However, there were no images available to understand the extent of the problem. I bought the product from Recommerceit and real... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Good, clean, working laptop exactly as described. Arrived quickly. Original price was a little high, but with 15% welcome discount it was good

Bewertet mit 5 von 5 Sternen

It was easy to search different laptops available and compare prices. The prices were competitive and the delivery came 2 days earlier than scheduled.

Unternehmensdetails

  1. Computergeschäft

Vom Unternehmen geschrieben

At Recommerce IT sustainability is fundamental to our ethos. We are a UK ecommerce business, refurbishing, reusing and recycling IT equipment, such as laptops, desktops and monitors. Our green credentials are crucial to the way we conduct our business responsibly and sustainably. In our approach to sustainability, we play our part by getting the maximum life out of all existing IT equipment that still has many good years left in it.


Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

153 Bewertungen

5 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

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4,5

Alle Bewertungen

(153)

76 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I was disappointed with this PC

I was disappointed with this PC. I expected it to be a simple plug-and-play setup, but it took me around 4 hours just to get online and working properly. The RAM wasn't seated correctly, so I had to open the case and reposition it before the computer would work as expected.
The DVD drive also doesn't work, which is another fault I wasn't expecting. If I had needed the disc drive, I would have returned the machine. The PC itself is now working fine for what I need, but the poor setup and faulty hardware made the experience frustrating. It should have been properly checked before being sent out.

1. Juni 2026
Recommerceit-Logo

Antwort von Recommerceit

Thank you for your feedback. We are sorry to hear that your experience was not what you expected.

We were only ever at the end of the phone if you needed any assistance, and unfortunately we were not made aware of these issues before the review was left. As mentioned, it is most likely that the memory module became slightly dislodged during transit. All of our systems are fully tested, including memory checks, before they leave our facility, so this is not something we would expect to occur prior to shipping.

Regarding the DVD drive, had you contacted us, we would have been more than happy to investigate the issue and arrange a solution if required.

We would also encourage prospective customers to read our other reviews, which reflect the service we strive to provide. We are a genuine UK business employing over 30 staff, and we always go above and beyond to help customers when problems arise. However, we can only resolve issues that we are made aware of.

Whilst we are pleased to hear that the PC is now working well for your needs, we are disappointed that you did not contact us first, as we would have welcomed the opportunity to put things right and demonstrate the level of customer service that many of our customers regularly comment on.

Kind regards,

Oliver and the Team at Recommerce IT

Bewertet mit 5 von 5 Sternen

Free upgrade :)

Amazing! Fast delivery, they didn’t have the laptop in stock after I had ordered so they gave me a great upgrade that works beautifully for no extra charge and customer service were very kind 😁

12. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Smooth transaction

Smooth transaction from beginning to end. Excellent price, especially after the new customer discount! Arrived on the promised day, delivered by good driver who brought it right to my door. Although secondhand, in good condition, especially inside and works beautifully.

1. Juni 2026
Bewertet mit 5 von 5 Sternen

Second to None Customer Service

Everything about dealing with Recommerceit has been highly professional and their customer service has been second to none. The initial purchase/delivery was quick and efficient and we were delighted with the workstation. Unfortunately, two months in we realised there was an issue with the graphics card. I called the team and spoke with Ollie. There was no pushback, no user blame and no attempt to not honour the warranty. After attempting a remote rescue which was unsuccessful; Ollie diverted his driver to collect the workstation, had it returned, reviewed it and a had a replacement graphics card fitted. It was then promptly delivered back to us by DPD. The whole process was completed in a WEEK! The workstation is up and running again with no issues. In a day and age where there is much negativity around customer service and follow up care, we have been very impressed by the professionalism shown by the team. We would fully recommend them.

6. Juni 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Laptop like new

Lots of choice on website competitive pricing and offers Laptop was delivered quickly and was as described like new no problems I would recommend Recommerciet.

2. Juni 2026
Bewertet mit 5 von 5 Sternen

Fabulous Value Laprop

Extremely pleased with the laptop that I ordered. Delivered very quickly within 3 days, superbly packaged, excellent condition, super spec for my needs and all for under £300 including my online discount. Customer support & follow up also looks very good. Couldn’t be more pleased & would highly recommend.

27. Mai 2026
Bewertet mit 2 von 5 Sternen

Shouted: “parcel here”

Someone dropped a parcel in my porch and instead of ringing bell or simply leaving the parcel, the delivery man decided to shout loud: “parcel here”, triggering my dog to bark. My home office window is above the porch and this shouting gave me a real fright, I jumped off my seat and had heart palpitations for several minutes. Please instruct your delivery people to not shout please! Thanks

19. Mai 2026
Bewertung ohne vorherige Einladung
Recommerceit-Logo

Antwort von Recommerceit

Hi Carolina,
Thank you for your review.
We’re sorry to hear about your experience with the delivery and will ensure this feedback is passed on to DPD. That said, as an independent courier, their drivers operate outside of our direct control.
We do feel it’s important to be fair in how feedback is reflected in reviews. Your comments relate solely to the conduct of a delivery driver, rather than the product or service provided by us. A 2-star rating in this context doesn’t accurately represent the service we’ve delivered as a business, and is therefore disappointing to see.
Nonetheless, we take all feedback seriously and are happy to raise this formally with DPD if you’re able to provide further details. As we haven’t been able to identify your order from this review, please feel free to contact us at [customerservices@recommerceit.co.uk].
Kind regards,
The RecommerceIT Team

Bewertet mit 5 von 5 Sternen

Greg and Oliver were fantastic

Greg and Oliver were fantastic. Not only did they chat to me on the bank holiday weekend when they weren’t at work, but they then continued to resolve an issue with the upmost professionalism and efficiency! I could have been a very unhappy customer but they made sure that wasn’t the case. It was my first time buying a refurbed product and it won’t be my last and I’d definitely use this company again.

12. Mai 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The perfect solution

Fantastic price, awesome service, excellent product, all arrived quickly and is installed as grandpa's PC and he is very happy and so am I. I'll definitely will be back for more.
I highly recommend considering a PC from here before you buy your next PC

31. März 2026
Bewertet mit 5 von 5 Sternen

Will be using them again!

Ordered a couple of hard drives. They arrived very well packaged up. Drives report as healthy, as advertised. More than happy to save existing hardware from landfill instead of buying new.

26. März 2026

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