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Reposit Bewertungen 

2 880
•
TrustScore 4.5 von 5

4,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

I heard that previous tenant paid for reposit and i entered the room and I saw that damages in wall and not a proper bed for the cought , damaged bathroom flush button. Here the main point is what's... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very convenient, whether it’s for people on benefits to people in a hurry to move, saves costs. Can see how it can look dodgy missing out on a typical deposit option, but as long as damage charges at... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been working alongside Reposit for 8 years now. The product is fantastic! It offers more financial support to all our Landlords. It offers a very streamlined process at end of tenancy. The das... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Every colleague I had the pleasure of speaking to has been amazing. Very quick at responding to any queries I have had throughout the year and I’d recommend your team to anyone. Thank you for helping... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Versicherungsagentur

Über Reposit

Vom Unternehmen geschrieben

Reposit is the UK's best deposit alternative provider.

We provide better value for tenants, more cover for landlords and a smoother tenancy deposit process for letting agents.

We've been revolutionising rentals since 2016 and work with hundreds of letting agents to provide thousands of deposit alternatives to landlords and tenants.

As the cost of renting continues to increase in the UK, tenants are faced with cash rental deposits that are simply unaffordable. whilst landlords find themselves with charges or rent arrears that go beyond the typical 5 weeks rent.

Reposit solves both challenges for tenants and landlords alike. Tenants pay a non-refundable fee of just one week's rent* whilst landlords are covered up to 8 weeks in the even of damages or rent arrears.

Our product is insurance-backed and we're regulated by the FCA and protected by the FSCS, so landlords can be completely comfortable that their payouts are protected.

Whether you're an agent, landlord or tenant you can get in touch with us today to find out more.

*Subject to a minimum of £150 Reposit For Agents Reposit For Landlords Reposit For Tenants

Kontaktinformationen

Goodbye, tenancy deposits

Say hello to Reposit, the smart alternative to cash deposits

4,5

Hervorragend

TrustScore 4.5 von 5

2880 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 98 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,5

Alle Bewertungen

(2 880)

983 Bewertungen in den letzten 12 Monaten

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Financial relief

They saved me having to tie up my savings

3. September 2026
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Antwort von Reposit

Hi Brian, Thanks for taking the time to share this! We'd love to hear from you how Reposit could have made your experience 5 stars.

Bewertet mit 5 von 5 Sternen

Excellent communication

Excellent communication, kept me up to date with every step. Received monies back within 48 hours. Highly recommend

29. August 2026
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Antwort von Reposit

Hi Sarah, We’re glad to hear you’ve had a great experience, thank you for the review!

Bewertet mit 5 von 5 Sternen

reposit was simple to do.

Reposit was simple to do and saved us worry about using a big chunk of our savings. We do not miss a small deposit each even if we won't be getting it back ever.

29. August 2026
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Antwort von Reposit

Hi Deborah, Thanks for taking the time to share this!

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service, Olivia was very efficient and helpful. Very responsive to emails and communicative.

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Reposit

Hi Simon, We’re happy to hear our team’s support was helpful, thank you for the review!

Bewertet mit 1 von 5 Sternen

Awful communication and customer service - too many mistakes

Process was straightforward enough, except my first attempt was to use my guarantors card to pay on my behalf but in my name, which there was an option for, except it didn’t allow it which just defeated the purpose of having the option for it.

After my second attempt and changing the details to my card in my name everything was fine, confirmation email received.

Fast forward 3 days and I get an email saying I haven’t paid my reposit - panic sets in as I’m now questioning where all the money I have given has disappeared to as it’s left my bank account.

I double check on my end but everything was in order and I have screenshots and confirmation email, so I respond to the email saying I’ve already paid my reposit, to which I was met with an automated response saying they’d get back to me in 4 working hours which would’ve been 5pm. I didn’t hear back until the next day at lunchtime.

Then I was met with - and I quote: “ We can see a duplicate Reposit was created for your tenancy and therefore you were asked to pay for a second Reposit despite completing the original account. We have gone ahead and deactivated the duplicate Reposit therefore there should be no further confusion going forward.”

No apology whatsoever. Beyond concerning. Literally appalling customer service and communication due to a mistake on their behalf, hence this review.

24. August 2026
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Antwort von Reposit

Good Morning Isabella,

Thank you for taking the time to share your feedback. We’re sorry to hear that receiving the duplicate payment request caused concern, particularly after you had already received confirmation that your Reposit had been successfully completed.

We would, however, like to clarify that the duplicate Reposit was not created as a result of an error by Reposit. In this instance, the duplication occurred because the referencing company provided your details to us more than once, which resulted in a second Reposit being created.

Once you contacted us and brought this to our attention, we identified the duplication and deactivated the additional Reposit within 24 hours. We appreciate that receiving an automated email requesting payment for something you had already paid for was understandably concerning, and we’re sorry that our response did not initially acknowledge the inconvenience this caused you.

We’re pleased that the issue was resolved promptly and that there was no requirement for you to make a second payment. We will also take your feedback regarding the communication you received on board, as we understand how important clear and reassuring communication is when dealing with payment-related queries.

Kind regards
Reposit Customer Support Team

Bewertet mit 5 von 5 Sternen

We’ve been a client of Reposit for a…

We’ve been a client of Reposit for a number of years now and have always found the team to be fantastic. Communication is clear, queries are dealt with quickly, and they make sure we always have a clear understanding of our data and performance.

Sophie is a brilliant Account Manager and is a real pleasure to work with. She’s always helpful, responsive and easy to deal with, and the wider team engage really well with her. We’d definitely recommend Reposit as a great supplier to work with.

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Reposit

Hi Lorna, Thanks for taking the time to leave a review! We appreciate you taking the time to share your experience with Reposit.

Bewertet mit 5 von 5 Sternen

I think this really helps tenants and…

I think this really helps tenants and landlords at the same time both parties benefit from this.Tenants don’t have to stress about getting the full deposit for the house at the same time the landlord is protected what a great deal

19. August 2026
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Antwort von Reposit

Hi Fortunate, Thanks for taking the time to leave a review!

Bewertet mit 5 von 5 Sternen

Great service, highly recommended.

Easy to complete and simple directions/instructions throughout. Fast response and updates. Very pleased with the service so far and would highly recommend it to others.

18. August 2026
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Antwort von Reposit

Hi Elizabeth, Thank you for taking the time to share your experience!

So funktioniert Trustpilot

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