I have been a customer since the beginning and now, they won’t pay out our withdrawals. I have asked support and there’s no response. I have waited over 2 months. Unacceptable!
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Olho a média de nota e pra mim não faz o menor sentido. Com toda certeza do mundo pra mim a nota da Rivalry é sempre a máxima. Site rápido para depositar e para sacar ( o mais importante kkkk), plataf... Mehr ansehen
Unternehmen hat geantwortet
Não é a melhor casa em relação a bonus, odds e variedades de mercados secundários, então por que continuar na rivarly? Simples, site super responsivel, limpo, fácil e confortável de usar, suporte exce... Mehr ansehen
Unternehmen hat geantwortet
Oi, eu me chamo Eduarda, eu fui notificada de que minha conta passou por alguns problemas, fui tirar duvidas com um dos ajudantes responsáveis do site, e fiquei surpresa com a precisão e velocidade do... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Rivalry, we mix sports, esports, and casino into one all-in-one playground for entertainment. Our goal? To make betting more fun, more social, and packed with fresh ideas. We keep things safe, fair, and responsible, so you can focus on enjoying the action and being part of a community that loves the game as much as you do.
Kontaktinformationen
Clinch's House Lord Street, IM99 1RZ, Douglas, Isle of Man
- support@rivalry.com
- rivalry.com
4,0
Gut
1611 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Ruim demais não deixa retirar
17. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Olá Mellyna,
Obrigado pela sua avaliação e pelo feedback.
Gostaria de ressaltar que como uma empresa regulada, nos certificamos de que os fundos são processados de forma mais segura possível. Todos os saques são verificados manualmente pela nossa equipe de pagamentos e ficam disponíveis em até três dias úteis.
Caso não tenha recebido o seu até o final desse período, por favor entre em contato conosco pelos nossos canais de suporte para que possamos verificar o que aconteceu, beleza?
que detestable que se deshabilite la…
que detestable que se deshabilite la posibilidad de apostar instantes previos al inicio del juego.
17. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hola Junior,
Quiero informarte que existen diversas razones por las cuales las apuestas pueden cerrarse más temprano de lo usual. Una de estas razones puede ser que los mercados hayan alcanzado su capacidad máxima. Esto, entre otros factores, puede afectar el tiempo de cierre de las apuestas.
Te agradecemos por tu comprensión y si tienes alguna pregunta adicional o necesitas más información, no dudes en ponerte en contacto con nosotros.
O suporte do site me atendeu super…
O suporte do site me atendeu super rápido! muito atenciosos!
17. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Olá Cauã!
Muito obrigado pelo feedback! Nosso time de suporte está sempre a postos para auxiliar você. Caso precise de ajuda com algo, é só chamar!
The best betting site I've ever used…
The best betting site I've ever used ensures that every bet is secure and fair, despite the long withdrawal process. Thank you, Rivalry
15. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Thank you for your kind words and for sharing your experience with us, Kim!
Our support team will always be happy to help you if needed!
Cree mi cuenta de rivalry, deposite, Me banean al verificar perfil
Cree mi cuenta de rivalry y deposite 60PEN, cuando fui a verificar mi cuenta, salio baneado.
El soporte de Rivalry, me comunico con un soporte que no tenia idea de donde estaba parado, solo me digo que me comunicara con el area respectiva, 3 dias como maximo para que me respondan, ya ha pasado 4 dias.
LO UNICO QUE QUIERO ES QUE ME DESBANEN Y RETIRAR LOS 60 SOLES, NUNCA MAS VOLVERE A TOCAR RIVALRY.
12. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hola Luis
Queremos expresar nuestro agradecimiento por tus comentarios. Es importante destacar que la suspensión de cuentas usualmente ocurre debido a una infracción de nuestros términos de uso.
Sin embargo, nos complace informarte que hemos podido confirmar que ahora tienes acceso a tu cuenta nuevamente.
Si tienes alguna pregunta o necesitas asistencia adicional, no dudes en ponerte en contacto con nosotros. Estamos aquí para ayudarte.
Prompt and adjusts the response to what…
Prompt and adjusts the response to what the customer has done. Cheers!
14. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Joshua,
Thanks for the feedback! We appreciate it a lot!
Feel free to reach out to us again in case you need help with anything! We'll gladly assist you :D
Good betting site
One of the good betting sites out there, the only bad thing that I can think of about them is their withdrawal process, which is very slow. they have a not-so-helpful or less detailed explanation about it. Maybe it's not entirely their fault, but they should have at least provided a more detailed explanation about it.
1. Mai 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Aganeia,
Thank you for sharing your review. We make every effort to make sure our withdrawal process is as smooth as possible, however, please note that as a fully licensed sportsbook every transaction must be manually reviewed due to security purposes.
If you have more questions in regard to this process you may refer to the following article:
https://www.rivalry.com/news/safety-first
The support are very responsive and…
The support are very responsive and helpful.
13. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Christian,
Thank you so much for your feedback. We're happy to hear that you had a positive experience with our support team.
If you ever need assistance in the future, or have any questions, please don't hesitate to reach out. We're here for you!
Cant withdraw but ez to deposit
12. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello John,
Thanks for the feedback! We really appreciate it.
Regarding withdrawals, kindly note that as a fully regulated company we must review all transactions to be 100% sure that this process is perfomed safely for all parties envolved.
Feel free to reach out to us via our support channels in case you need help with anything.
The chat support is very fast to respond
10. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Michael,
Thank you for sharing your experience! Our support team will always be happy to help you if needed <3
nice i hope no scam here hahaha
10. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Jhomel,
Thank you for reaching out to us. We want to assure you that we are a regulated sportsbook and we take the integrity of our platform very seriously. We understand your concerns, but we can confidently say that there is no scam activity taking place here.
Our support team will always be happy to help you if needed!
It was very excellent type of online betting apps
It was very excellent type of online bettings app, yes on the first I admit I doubt them because I find hardship of verifying my account for me to able to withdraw because they where strict with the requirements but if you're going to contact their email support team they where very active of replying and very helpful, thank you so much for your service hoping more improvement and impressive performance in assisting your costumer and in your online betting apps, more power and God bless always
10. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Angelo,
Reading messages like this really makes our day. Thank you for sharing your honest opinion on our service and rest assured we're hard at work to make it even better!
thank you for assist
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello,
Thank you for sharing your experience! Our support team will always be happy to help you if needed <3
CJ and Moonkight The best
Well is have a review last time that makes me frustrating and I encountered customer service that makes me more frustrated. Then when I met this Customer service CJ and Moon knight, I was enlightened though it makes us frustrating that we can't withdraw our winnings fast. they have to follow the regulations on their company. Don't worry guys your money is safe, even though it's a bit longer but we should not blame the management thus we should be thankful that they should monitor our winnings and money. Thanks Rivalry Team. Kudos to CJ and Moonknight form the customer service. 10 Stars reviews for you guys even though its 5 star reviews.
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Nelson,
Thank you for taking the time to share your positive feedback with us. We greatly appreciate your kind words and are happy to hear about your positive experience with our support team.
We value our team member's dedication and commitment to ensuring our customers' satisfaction, and we will make sure to recognize and appreciate their efforts.
Once again, thank you for your kind words, and we look forward to serving you in the future.
Apesar de não contemplar algumas…
Apesar de não contemplar algumas partidas para betar , o site compensa com um atendimento muito rápido e muito bom.
7. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Olá André,
Muito obrigado pelo seu feedback! Nós levamos sua opinião em consideração :)
Estamos considerando expandir nossas ofertas de apostas. No entanto, este é um processo que pode levar um tempo devido a vários fatores. Espero que entenda.
Caso precise de mais ajuda, é só chamar a gente pelo chat :)
I had a good experience with the guy…
I had a good experience with the guy recently.. u know guys i am also a customer rep i also understand you guys the way you understand customers as well. But anyways i hope my funds transfer to my gcash wallet.. thankyou supports!! Thumbs up!!👍
8. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello Clinton,
Thank you for sharing your experience! Our support team will always be happy to help you if needed <3
They will suspend your account when you Win
Rivalry will always find reasons to make withdrawal difficult for you. First, they will ask bank statement to proof that the account they are transferring is yours (fair enough, I have never had this kind of request previously with other sites). They took almost a week to verify that the account is yours, even though the bank statement clearly states my name is the same as the KYC they have done. Second, after they approve your bank account, if you ever have a bigger withdrawal request ($1000 or more) they will ask to verify again (this doesn't really make sense). After some time now, I think my account statement has a positive net profit (more profits than losses) and now they decided that they need to review the source of my money (how do I fund my gambling). Never in my entire life I have been asked this thing, but I complied with their request of ANOTHER bank statement. My bank statement comes every 6 months, and I told them I would need at leat 3-5 business days to request a new bank statement (because they rejected my bank statement from January 2023 and requested a bank statement within 3 months to date). They decided to suspend my account after 1 day of asking for a new bank statement.
I have provided a bank statement on May 24th 2023. They decide not to respond at all to any of my queries to date and it has been 2 weeks now. So, if you are considering Rivalry as your betting site, beware, as they might unreasonably suspend your account without proper notification. Luckily I have withdrawn all my funds prior to them suspending my account, I wonder what would happen if they would also suspend accounts with money in there.
UPDATE 14 of June:
They decided to ask for the same bank statement again after saying that the document has been forwarded to the relevant department. They seem to have no intention whatsoever to reopen the account, and they will mess around asking for the same thing over and over again. I have sent them my account detail and the reply below this review is dishonest that they say they couldn’t find my account.
7. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Hello,
I'm sorry your experience while using our website was not a good one. As per our regulations, it is necessary for us to validate and verify any payment method before it can be used. This validation process is in place to ensure the security and compliance of our platform.
I was unable to find your profile on our website, so I kindly ask you to reach out by emailing support@rivalry.com and we'll look into your case ASAP.
Napaka respond at magaling mag explain…
Napaka respond at magaling mag explain ng mga mods at admin solid rivalry ❤️🤞
6. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Thanks for your feedback. If kailangan mo ng assistance, reach out ka agad sa support team. Salamat!
o suporte é incrível e o site é super…
o suporte é incrível e o site é super simples de usar
5. Juni 2022
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Obrigado pela sua mensagem, Matheus! Espero que continue curtindo sua jornada aqui com a gente. Caso precise de qualquer coisa, é só entrar em contato com a gente através dos nossos canais de suporte! :)
Crash was good
Crash was good. System sucks withdrawal takes much time
6. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Rivalry.com
Thank you so much for sharing your feedback with us, Hennessey
I would like to assure you that we are a regulated and licensed company, and as such, we hold ourselves to the highest standards of security and integrity. Our utmost priority is to ensure the safety and well-being of all parties involved. Consequently, we are 100% committed to making the withdrawal process as secure and seamless as possible.
Your trust is invaluable to us. If you have any further questions or need additional assistance, please do not hesitate to reach out.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
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