The experience went very well up to closing morning. Closing was set for 10:00 AM. The notary didn’t show and we had no notification. Made several calls that morning and no response. Our day was con... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
APPLICATION PROCESS WAS EASY The onine process was easy with the checklist of items needed and then the drop, review and submit process made it accurate. Staff were friendly and professional. Process... Mehr ansehen
Signing was a very easy experience. Our nototary had some technical difficulties, but someone at Rocket was readily available when she called and helped her smoothly through it. The actual signing wa... Mehr ansehen
Dealing with everyone from Rocket Mortgage was an absolute pleasure, Everyone from the beginning of the closing through to the date of closing was kind, patient and very helpful. At first I was nerv... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
With a nationwide network of partners and locations, we deliver the title and closing solutions you need—when and where you need them. Our responsive team, paired with best-in-class technology, makes every transaction smoother.
Kontaktinformationen
Vereinigte Staaten
- rocketclose.com
4,5
Hervorragend
8514 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 34 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Fabulous from start to finish
Fabulous from start to finish. Everyone was helpful, knowledgeable and made the whole process so easy. 1000/10 recommend!
8. September 2026
Everyone was professional and very…
Everyone was professional and very helpful. I was amazed at how fast the transaction was handled
1. September 2026
This was the easiest experience I have…
This was the easiest experience I have had with any financing. Also the quickest! Very friendly and helpful!
1. September 2026
The best service! Fast, efficient and Friendly
extremely friendly, very helpful, consistent updates and fast.
1. September 2026
Danielle was amazing
Danielle was amazing! She answered every question, was always available, was knowledgeable and always pleasant. She made the experience smooth and easy.
31. August 2026
Great experience.
Our representative Hamlet Gonzalez was very friendly and knowledgeable and could answer all of our questions.
Rocket mortgage had lots of resources to help us through the process, which was very appreciated.
Thank you, Scott and Jeanette.
26. August 2026
From the very beginning there was…
From the very beginning there was patience and good quick responses. They let me know where I stood right from the beginning. Thank you.
31. August 2026
To menu people involved… did not work…
To menu people involved… did not work out no one was up to date with the info submitted
31. August 2026
Antwort von Rocket Close
Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.
The prompt response the ease of access
The prompt response the ease of access. They made it almost fun to be in the house buying experience. Every team member was spectacular to work with.
31. August 2026
Great experience everyone was extra helpful and patient!
I started my home buying experience on July 30th 2026. Nikki Wyatt was my loan officer she was absolutely great 10+⭐️. The rest of my team Matthew Cristiano, and Ben Holtquist also absolutely great 10+⭐️. We closed on my loan August 31st 2026. For a first time home buyer they made my experience perfect!! Thanks again Rocket Mortgage
31. August 2026
The person that prepared our documents…
The person that prepared our documents was rude and did not help in any manner. When purchasing a home not everyone knows the ins and outs of the process. I asked questions and was told to refer to my attorney that I did not have. We didn’t use attorneys for this process. She didn’t even try to put me in a direction of someone who could explain the documents I was being rushed to sign. I would definitely say next time I hope to not use rocket mortgage or have someone more knowledgeable to assist the process.
31. August 2026
Antwort von Rocket Close
Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.
The closing was rather chaotic
The closing was rather chaotic. Closer had another appointment scheduled right after ours. Closer left the meeting without giving buyer (us) a copy of paperwork.
24. August 2026
Antwort von Rocket Close
Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience. Our resolution team will look into this further and will reach out to you for additional information.
Property tax proration done incorrectly…
Property tax proration done incorrectly for Montgomery County, Oh…. With refusal to correct in response to my complaint… costing me $700 more than what should have been.
Closing statement sent to me after 5 pm
Local (due to california based Rocket Close group failure to recognize need to provide during Ohio busuness hours.)
4. September 2026
Very accurate and professional
5. September 2026
I have signed all the closing documents…
I have signed all the closing documents and was told my check would be here Friday and I still have not received it. I have left call to Derek Stockel and no return callDerek Stockel told me my rate was going to be 8
05 and I am paying 8.65. The request for documents was a disaster, he kept asking me for documents peace meal instead of a list which really delayed the process. Other lenders have advertised money in a week with 7.63 rate with my credit score, Fifth Third Bank. I would never recommend Rocket mortgage to any one. You lied to me to many times.
29. August 2026
Antwort von Rocket Close
Hi . Thank you for taking the time to share your feedback with us. We're sorry you're having this experience.
The young lady heather was excellent
The young lady heather was excellent. We were very pleased with her.
4. September 2026
Everything from the initial online…
Everything from the initial online inquiry to deposit of the funds was seamless and with great communication / dialogue!
You have a great team member Tyler and our Notary was perfect too!
29. August 2026
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