Rollyspin Bewertungen 45

they allowed my 16 year old to make an account and gamble £80- they now wont allow us his parents to close the account without sending in his passport and proof of address which is ridiculous as it was illegal for him to even join the site. I have tried well over a dozen times to delete the account but they are useless

If I could give a minus I would disgusting company I don’t know how many emails I have sent to close my account but they don’t respond encouraging you to gamble more.

Still waiting for you bunch of muppets to close my account for the last week all you get from the support team will give you free spins you might change ur mind sod the free spins and ur casino just want out very poor payout as well 900 pound in a big bass slot not even a feature absolute joke worst casino out there please avoid 100%

Awful awful site , won't close my account!!!@ Thats alright, cause i won't depo anymore , also read that people dont get paid , so F...K this site

Wont close account after asking over and over live chat a joke no help what so ever absolute scam site stay away 78% bad reviews for a reason!

Super Casino

YOU TRIED TAKING 4 PAYMENTS ALL OF 24 POUND OUT MY BANK WHILST I WAS WAITING FOR MY 20 POUND DEPOSIT. I PRESSED DEPOSIT AND WHILE IT SAID PROCESSING MY PHONE SAID BAD AREA SO I CLICKED OFF IT AND MY BANK PINGED 4 TIMES IN A ROW. I ASKED THE BANK AND THEY SAID STAY OFF YOUR SITE. YOUR CONNING ......... PEOPLE DO NOT PRESS DEPOSIT. YOU GOT THE SECURITY NUMBER WRONG SO YOU OBVIOUSLY TRIED MIRRORING MY SECURITY PIN

One star is to good for this site absolutely fraudulent company been asking for my account to be closed down because I have a gambling problem and wish to be self exclude completely ignored just throw your money in the street don't deposit it here and definitely don't open an account here ship you all over the world to deposit money which also costs you to do so keep away need banning won't Sent me there licence operator name so I can complain about there practices breaking there own terms and conditions which to me is appalling behavior

I am no longer receiving any responses via chat or email.
Messages are being read but completely ignored.

This lack of communication after confirming my withdrawal is extremely concerning.
UPDATE – FINAL NOTICE:

It has now been over 2 months since my withdrawal request (February 20).

The casino has confirmed multiple times that:

* The withdrawal is valid
* The funds are secured
* The payout is “on its way”

Despite this, I have not been paid.

For several weeks now, I have been completely ignored via both email and live chat. Messages are read but no replies are given.

Additionally, I have identified clear similarities with other platforms using the same system, support names, and interface, which raises further concerns about transparency.

At this point, this is no longer a delay — this is a complete lack of communication and accountability regarding a confirmed withdrawal of significant value.

Still waiting and waiting for a reply to my emails. Glitzy promotions to an " elite" player but still no basic customer service. Really poor. Now rejecting incoming emails to support team.....I wonder why?

Response received via Trustpilot and to which I have replied. Well see if this produces anything.

I'd steer well clear.

None if the response received is accaccurate and of course no offer to resolve the problem.

I got A very kind helpful person called Emily honestly she is no1 id say that she deserves a massive parish nothing was to much trouble and explain everything perfect ii thank she should teach some of your staff people skills thanks again Emily I hope if I have to live chat again I hope il get you thanks again

Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep updated but hopefully will receive funds very soon

Please dont listen to all these negative comments, I did and made me go crazy thinking I wasn't going to get my winnings. I even emailed rollyspins non stop.. I feel stupid now. I got my winnings, took like 27 hours to process and had a instant bank transfer.
The big bass games are my favourite you win big on the bonus rounds.

Impossible de fermer mon compte sans fournir de pièce d’identité – pratique abusive

Je demande simplement la fermeture de mon compte, sans retrait ni opération financière.

Le casino refuse systématiquement et exige une vérification d’identité complète, alors même que :
- mes dépôts ont toujours été acceptés sans vérification
- aucune suspicion particulière ne m’a été signalée

Cette exigence apparaît totalement disproportionnée et constitue un blocage abusif à la fermeture du compte.

Je suis actuellement contraint d’envisager un signalement auprès de la CNIL pour non-respect du RGPD.

Soyez vigilants avant de vous inscrire.

Don't join stay away.I have put loads on only took once and that's when I first joined, i've asked several times for over a month.For my account to be closed due to the lack of wins given by the site, they have ignored this request. Even though I've told them that they're having an effect on my mental health. And my gambling is getting out of control. The site stuff are very rude. Don't want to deal with t. Request, keep getting told. It's been dealt with and it's a priority but nothing's been done for a month to close the account. They don't care about anything making profits.