they allowed my 16 year old to make an account and gamble £80- they now wont allow us his parents to close the account without sending in his passport and proof of address which is ridiculous as it wa... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Thought I’d give this casino ago. After depositing quite bit I managed to build a balance on the slots which was great fun! Currently 27 hours from submitting a withdrawal. Still pending.. will keep u... Mehr ansehen
Unternehmen hat geantwortet
Please dont listen to all these negative comments, I did and made me go crazy thinking I wasn't going to get my winnings. I even emailed rollyspins non stop.. I feel stupid now. I got my winnings, to... Mehr ansehen
Unternehmen hat geantwortet
If I could give a minus I would disgusting company I don’t know how many emails I have sent to close my account but they don’t respond encouraging you to gamble more.
2,2
Mangelhaft
45 Bewertungen
Hat 31 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Only just joined this site as I liked…
Only just joined this site as I liked the games...deposited about 80 and hit the bonuses on a variety of games about 3 times..what a joke 🤬
30. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Hi there,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
Casino games are based on random outcomes, so results can vary each time you play. However, if you have any concerns about your gameplay or experience on the site, please feel free to contact our support team and they will be happy to review your case and assist you.
SCAMMERS
STAY AWAY. Contacted them numerous times asking to close my account and they just ignore all requests. They are just complete scam artists trying to get you to deposit more against all responsible gaming regulations.
20. März 2026
Bewertung ohne vorherige Einladung
Attention !!Tres mauvais site
Tres mauvais site
Il me demande mes fiches de payes pour fermer mon compte
Et meme leur blocage jusqu'a 12 mois ecris sur leur reglement il l'applique pas
19. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Bonjour,
Merci pour votre retour. Nous sommes désolés d’apprendre votre expérience.
Certaines demandes liées aux restrictions ou à la fermeture de compte peuvent nécessiter une vérification afin que notre équipe puisse traiter la demande correctement et conformément à nos procédures. Nous vous invitons à contacter directement notre équipe de support afin qu’elle puisse examiner votre situation et vous assister davantage.
Crooks is what comes to mind about this…
Crooks is what comes to mind about this casino. I've been asking for my account to be closed for months and at first they emailed me back but now they just ignore me. You go on their live chat which is a waste of time they cant help and say wait to hear back by email. They do not pay out if your lucky enough to even win. STAY AWAY theres other sites out there.
16. März 2026
Bewertung ohne vorherige Einladung
Shocking casino
Shocking casino, will not self exclude me after numerous times of asking. I sent the relevant documents required and they just keep sending emails back saying we are looking into, some have even said we can give you a bonus as you qualify for it. Disgusting behaviour
14. März 2026
Bewertung ohne vorherige Einladung
attention grosse arnaque
attention grosse arnaque, je demande depuis plusieurs jours de clôturer mon compte car je suis interdit de casino, ils ne veulent pas me le clôturer.
De plus plus de 2000 euros de dépôt sans résultat! A fuir absolument
12. März 2026
Bewertung ohne vorherige Einladung
Fique longe deste casino e super spin
Fique longe deste casino e super spin. Tento encerrar conta por vicio do jogo ha 2 meses após enviar documentos para encerrar a conta nao fecham. Ladroes
Além disso pedi para me bloquear a conta e durante 2, meses não o fizeram. Pedi o bloqueio por vício do jogo ! pedi o reembolso de tudo o que gastei e não me deram nada
7. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Olá,
Obrigado pelo seu comentário.
Gostaríamos de esclarecer que não temos qualquer ligação com o Super Spin, pelo que não podemos comentar situações relacionadas com outras plataformas. Caso a sua questão esteja relacionada com o nosso site, pedimos que entre em contacto com a nossa equipa de suporte para que possamos analisar o seu caso e ajudá-la da melhor forma possível.
Seems dodgy as I’ve asked to close my…
Seems dodgy as I’ve asked to close my account and they’ve asked for all my documents to close my account include bank statement or payslip ! Ridiculous just permanently close my account simple !!!
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Hi there,
Thank you for sharing your feedback. We’re sorry to hear about your frustration.
In some cases, our team may request verification to process certain account-related requests in line with our procedures. We kindly ask you to contact our support team so they can review your case and assist you further with your account closure request.
Great site and good customer service…
Great site and good customer service would recommend
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Hi there,
Thank you for your kind words! We’re really glad to hear that you’re enjoying the site and had a positive experience with our customer service. Your recommendation truly means a lot to us.
If you ever need any assistance, our team is always here to help.
Great casino best games highly…
Great casino best games highly recommend for fun and great customer service
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Hi there,
Thank you for the wonderful review! ⭐ We’re really happy to hear that you’re enjoying the games and that our customer service made a positive impression. Your recommendation means a lot to us.
We hope you continue having a great time, and if you ever need any help, our team is always here for you.
Rolly Spin
Best casino where i played
Best casino where i played! Very nice communication with chat! fast withdrawal 24h! For 1 month win 5k £ and all withdrawal without any problems pay!
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Thank you for your great review! 🌟 We’re happy you enjoyed our fast withdrawals, smooth payments, and friendly support. Congrats on your amazing wins - and we wish you even more luck ahead! 🍀
Whatever you do do not deposit you will…
Whatever you do do not deposit you will not get paid out if you win there live chats lies to you and sends you around in circles. Nothing to do with id or anything like that they just won't pay you out. So far over four weeks it was been checked by the game providers I've been priority ten times it's been processed 6 times it ls been send but there was an issue which was resolved apparently it'll be in in 72 hours now apparently it's back at the beginning and been checked by the game providers and everyone else I've spoke to in the last three weeks was lying Emily William jack were young on live chat according to Anna on live chat I've got all the screen shots (it's is the 24th of Feb now still money a month later) new update 3rd of march still not paid out coming up to six weeks now I'm still on priority and still been checked by game providers which I was told in live chat four weeks ago was done but it's still been checked according to their customer service is a joke site full of lyers. Still waiting still been checked by providers. Ended up wasting the money for the fun of it these will never pay you out don't deposit is my honest advice. 16/03/26
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Rollyspin
Thank you for sharing your feedback. We’re sorry to hear about your frustration and understand how stressful delays can be.
After reviewing your case, we can confirm that your withdrawal was not denied or rejected, but temporarily delayed due to technical and verification-related checks, which are required by both payment providers and game suppliers. These procedures are mandatory and applied equally to all players to ensure secure and compliant transactions.
At no point was there any intention to mislead. Different agents may provide updates based on the latest system status, which can sometimes change during processing, leading to confusion - we sincerely apologize for this.
Your case remains under active review, and we are committed to resolving it as quickly as possible. If any additional documentation or clarification is required, our team will contact you directly.
We appreciate your patience and thank you for bringing this to our attention.
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