Had a notification of expected delivery on 09/07/2026. Not been contacted and still witing 12 days later, and they expect me to be here when it arrives or they say they can charge for failed delivery.... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ordering, delivery etc all great. The sheets where cut to specific sizes for me but accuracy of cuts varied up to 15mm which made it a little difficult to align. Also the plastic fixing caps / mushroo... Mehr ansehen
The polycarbonate arrived on time and well protected, came with breather and aluminium tape attached. Their communication was quick and good. I'm happy with Roofing Megastore and will use them again... Mehr ansehen
My delivery arrived over a 7 days period and 80% of it was damaged. I notified Roofing Mega Store who initially said I hadn’t notified them quick enough and I’d have to purchase new items. then change... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Trusted by over 100,000 customers and awarded the Feefo Trusted Service Award, Roofing Megastore are the one of the UK's leading roofing merchants.
Kontaktinformationen
Vereinigtes Königreich
- roofingmegastore.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 4 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Good price
Good price, good quality materials, and a very helpful delivery driver.
Excellent quality sheets
Excellent quality sheets, exactly to the requested size
I was surprised to get the delivery…
I was surprised to get the delivery earlier than anticipated. Good product 30 x 1000 galv sheets. At the right price. I'm sorry I was not here when goods were delivered, maybe an email to let me know would have been better than a phone call but it was by my own request that the call came on the house phone. I will use this company again as I have a few other projects to get done.
Products are good quality, BUT......
Products are good quality, but the delivery time was awful, 2weeks 6days!
Also sent one wrong item.
Communication really slow.
Maybe I was just unlucky, but that was my experience.
Excellent service provided throughout
Excellent service provided before, during and after the order was placed, not least in arranging a delivery day / time that worked well for me.
EPDM kit now all fitted, with components being of very good quality and the kit containing more than sufficient quantities of all necessary items.
Not the first time that I have used Roofing Megastore, for a range of different items and I would recommend them without hesitation.
Thank you.
Extremely Poor Service and Communication
I rarely leave negative reviews, but my experience with Roofing Megastore has been extremely disappointing.
I placed my order on 30/03/2026 for polycarbonate sheets, and some accessories for my pergola, and while part of the order arrived, some key items (the sheets and H sections) are missing till date 28/04/2026. I reported this immediately and was assured multiple times that the transport team would contact me and resolve the issue. Despite confirming the missing items promptly, I have received no meaningful updates or communication since.
It has now been over a week of chasing, with repeated promises but no action. Emails giving the same reply (chasing the delivery teams), and there is no clear timeline for resolution. The lack of accountability and customer support is very frustrating.
Based on my experience, I would strongly advise others to be cautious when ordering, especially if your project depends on timely delivery.
I hope the company takes this feedback seriously and improves both their delivery process and customer communication.
Brilliant company to order from and…
Brilliant company to order from and delivered on time ill use again for certain,
Highly recommend them 👌
Service online was ok
I found the megastore online. I had no issues with finding everything I needed and the cut to size service is great however, it says 7-8 days delivery, it took two weeks for my delivery which had a knock on effect on other work I had planned in. Also after ringing several times and only getting through after a 20-30 minute wait each time is ridiculous. Once through the customer service wasn’t the best either. Fair to say I’m don’t think I will be recommending this company again.
I can't say the quality of my product…
I can't say the quality of my product as I have still not received it I ordered on the 13th April its now the 27th April still not received it the contact with the company has been very poor from there side.
Shocking service
Shocking service. Ordered 4 panels on the 15th of this month, nothing has arrived. Email after email chasing them. Same answer via Chloe, "I'll chase our production department"
Tomorrow I'll be chasing my money and will then purchase elsewhere.
I'd advise all to keep well clear of this shocking company.
Good delivery and we'll packed.
Good delivery and we'll packed.
Delivery guys were excellent too
Excellent planning and ordering site
Excellent planning and ordering site. Delivery was a tad slow but I wasn’t in a hurry. When order was delivered the two man delivery team were very helpful.
Great company to buy from would…
Great company to buy from would definitely use again polycarbonate sheets cut to size delivery was good & customer service very efficient.
Over all fair prices
Quite good prices,All items were carefully packaged and delivered the delivery chap was happy to help.
Roof sheets
Product is great but the delivery was poor
The products were ok but the service…
The products were ok but the service and communication was very poor and I had to wait from 3rd order date to 21st actual delivery date for my goods. The delivery company you use is disgusting. 6 days late from their promised delivery date and lack of communication
Excellent.
Good prices, good information on the website and delivered when they said it would be.
I ordered roofing sheets on line
I ordered roofing sheets on line , by simply putting in my measurements, they then produced a kit that I was able to buy. Materials arrived on time with a few spare bits besides .I also spoke with customer service with regards to my delivery,they couldn’t have been more helpful if they had tried.
All in all I would rate the experience as excellent , and good value for money.
Delivery
Hade to keep ringing on progress of goods, had the impression they had forgot .
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