Ross Care Bewertungen 

860
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitab... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explaine... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Mobilitätsausrüstung

Vom Unternehmen geschrieben

Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.


Kontaktinformationen

4,9

Hervorragend

TrustScore 5 von 5

860 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,9

Alle Bewertungen

(860)

539 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Sam Dawson (route 28) excellent!

Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitable for my needs. Im a full time wheelchair user and hes gone above and beyond to help me, its the little things can be life changing for me. We need more people like him in this business.
Can't recommend him enough!

6. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Huge appreciation to Gary Thompson …

Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I can’t thank Gary enough for repairing my wheelchair at my appointment and getting my independence back. Thanks Gary

4. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I recently had my wheelchair serviced

I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything was working perfectly. The wheelchair now feels as good as new, and I really appreciate the care and attention to detail. Thank you, Gary, for the excellent service. I would highly recommend this company.

4. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gary Thompson is my hero

Gary Thompson is my hero. My power chair had to be taken to have the tilt function reset. He collected it, got the necessary work completed and brought it back to me on the same day. I’m lost without my power chair and rely on it to move around independently so I was so grateful to have it back so quickly. He went the extra mile for me.

4. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good

Very good, knowledgable employee. Pleased with the service provided

31. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gary is a lovely gentleman

Gary is a lovely gentleman, considerate , caring , emphatic person. He listens to my client explaining the issues with her chair, fixes it and explains what he has done to repair the chair. Always polite and smiling a pleasure to work with. Excellent service.

30. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Nigel came to fit a new wheel on my…

Nigel came to fit a new wheel on my wheelchair. He was polite and personable and completed the job well.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Kim,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Nigel provided a polite, friendly and professional service while fitting the new wheel to your wheelchair. We'll be sure to pass your kind comments on to him.

Bewertet mit 5 von 5 Sternen

Excellent Service

Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explained what he had done and also helped adjust my headrest when I hadn’t raised that in the original request. Nothing was too much trouble and I would be very pleased to have him as my engineer again.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

We're so pleased to hear that Sean kept you informed of his arrival, carried out the repair thoroughly, and took the time to explain everything he'd done. It's great to know he also helped with your headrest adjustment without hesitation. We'll make sure your wonderful comments are shared with Sean.

Bewertet mit 5 von 5 Sternen

Shaun was lovely today

Shaun was lovely today, always speaks to our client and is a very polite and positive chap.
Brilliant service today.

29. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

We're delighted to hear that Shaun was polite, positive and took the time to speak directly with your client. Providing respectful, person-centred service is very important to us, and we're pleased you had such a positive experience. We'll be sure to pass your comments on to Shaun.

Bewertet mit 5 von 5 Sternen

Terry Tunesi wheelchair engineer

Terry Tunesi is our new wheelchair engineer from Rosscare. He was knowledgeable, helpful and kind. I hope we get to keep him

23. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

We're pleased to hear Terry made such a positive impression with his knowledge, kindness and helpful approach. We'll be sure to share your feedback with him—it will mean a great deal.

Bewertet mit 5 von 5 Sternen

Ross Care Wheelchair Service

Had Ross Care come today to replace the tyres on my wheelchair & make a few adjustments to the brakes & clean out the castor bearing (If you know you know) Gary Thompson their technician who came was excellent Thank you 😀

27. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Thank you for your great review. We're delighted to hear Gary was able to replace your tyres, make the necessary adjustments and get everything running smoothly again. We'll make sure he receives your kind feedback.

Bewertet mit 5 von 5 Sternen

Extremely happy.

My wheelchair was broken and the man who had been given the job to fix it GARY THOMPSON was told the wrong item had to be fixed.
I was upset because my Dad had had a heart attack and I desperately needed to see him.
GARY, went above and beyond to help my situation by going back to work to fetch the correct part needed.
Gary Thompson restored my faith ....there are still good people in the world, his kindness and professionalism was exceptional. If there was more than 5 stars I would give more. Thank you Gary.

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Julie,

Thank you so much for sharing your experience. We're especially pleased that Gary was able to help during what was clearly a very difficult and worrying time for you. Going the extra mile for our customers is exactly the standard we strive for, and your kind words about Gary's professionalism and compassion will be passed on to him.

Bewertet mit 5 von 5 Sternen

Gary Thompson was very friendly

Gary Thompson was very friendly, very helpful. I feel Gary went above and beyond to fix my wheelchair. Garys work was great, I was really pleased with what he did. I would highly recommend Gary Thompson .

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

We're delighted to hear Gary was friendly, helpful and went above and beyond to get your wheelchair repaired. Your recommendation means a great deal to us, and we'll be sure to share your kind comments with Gary. Thank you for taking the time to leave your feedback.

Bewertet mit 5 von 5 Sternen

Great thinker

Have to say Sean Taylor came out as an emergency and at first was unsure if he could fix my wheelchair. Then had a brainwave and managed it with a bit of ingenious thinking.
Thank you Sean

24. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Gayle,

Thank you for your wonderful feedback. We're so pleased Sean was able to think creatively and get your wheelchair repaired when it initially seemed difficult. We'll be sure to pass your kind words on to him.

Bewertet mit 5 von 5 Sternen

Terry Tunesi went that extra mile on…

Terry Tunesi went that extra mile on repairing our daughters wheelchair today. Very thorough and with an understanding of disabled people and their reliance on their wheelchair. Lovely bloke. Thank you :)

23. Juli 2026
Bewertung ohne vorherige Einladung
Ross Care-Logo

Antwort von Ross Care

Thank you for your lovely review. We're delighted to hear Terry went the extra mile while repairing your daughter's wheelchair and that his thoroughness and understanding made such a positive difference. We'll make sure your kind comments are shared with Terry.

Bewertet mit 5 von 5 Sternen

Wheelchair Service

Friendly, efficient and thorough service. Great job Sean Taylor :)

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Colin, Thank you for taking the time to leave us a five-star review. We're delighted to hear you received friendly, efficient and thorough service from Sean. We'll be sure to pass your kind feedback on to him.

Bewertet mit 5 von 5 Sternen

Very polite and helpful engineer

Very polite and helpful engineer ( Terry Tunesi) who phoned ahead to say when he w’d arrive and he did arrive on time.
Collected wheelchair and went thru paperwork efficiently.

22. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Fran, thank you for your review. We're pleased to hear Terry kept you informed, arrived on time and made the collection process straightforward. We'll be sure to share your kind feedback with Terry and his manager.

Bewertet mit 5 von 5 Sternen

Excellent service from Gary

Gary Thompson came out today to service my daughter’s wheelchair, which had developed an annoying squeak whenever it was being pushed. He was friendly, helpful and got it sorted quickly – the wheelchair is now lovely and quiet again!

I also really appreciated that rather than having to wait in all day, Gary rang to let us know he would be with us in around 20 minutes and checked that it was convenient. I think this is a really thoughtful way of doing things, particularly for anyone who may be vulnerable, as you know exactly when to expect someone at your door.

Really pleased with the service we received today. Thank you, Gary!

21. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Deborah, thank you for your wonderful review. We're delighted Gary was able to resolve the issue quickly and that his courtesy call ahead made your day easier. We'll be sure to pass your kind comments on to Gary and his manager.

Bewertet mit 5 von 5 Sternen

We had Sean Taylor out to help after a…

We had Sean Taylor out to help after a cable broke on the tilt mechanism. Sean come out promptly was quick to offer reassurance that he would be able to sort the problem as it was a dangerous position for feeding in the wheelchair. He was lovely really nice guy and sorted the problem quickly. Thanks Sean your a ⭐️

9. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Ross Care

Hi Tracy, thank you for your lovely review. We're pleased Sean was able to attend promptly, put your mind at ease and resolve the issue quickly. We'll make sure your feedback is shared with Sean and his manager.

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