Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitab... Mehr ansehen
I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything... Mehr ansehen
Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explaine... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Kontaktinformationen
Unit 11, Westfield Road, CH44 7HX, Wallasey, Vereinigtes Königreich
- enquiries@rosscare.co.uk
- rosscare.co.uk
4,9
Hervorragend
861 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
An excellent company represented by a professional and dedicated engineer.
Gary Thompson did an excellent job of refitting a part to my wheelchair which had fallen off some days earlier. He also noticed that the left hand armrest was damaged and following a short visit to his van, he returned with a replacement. This was also fitted quickly and both activities were performed with total professionalism.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Thank you for your fantastic review. We're delighted to hear Gary was able to repair your wheelchair and proactively replace the damaged armrest during his visit. We'll be sure to share your kind comments with Gary and his manager. Thank you for your feedback.
Gary Thompson was great
Gary Thompson was great, polite and finished the repairs quickly
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Sairah, thank you for taking the time to leave your review. We're delighted to hear Gary provided such polite and efficient service and completed the repairs quickly.
Helpful & knowledgeable staff
Took my son for a wheelchair appointment today as his is getting a bit small and the lady we had was very helpful & knowledgeable and asked a lot of questions to make sure we got the most suitable chair for him.
Very happy with my experience today :)
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Chelsea, thank you for your wonderful review. We're so pleased to hear you and your son had such a positive experience at your appointment. It's great to know our clinician took the time to understand his needs and ensure the most suitable wheelchair was recommended. We'll be sure to share your lovely feedback with her manager.
Exceptional Service from Gary
Gary Thompson from Ross Care is outstanding. He always arrives when he says he will, is friendly, professional and incredibly knowledgeable. No matter what problem my son’s wheelchair has, Gary always manages to fix it—even issues that others have found too difficult.
He genuinely goes above and beyond to help, and it’s clear he really cares about the people he supports. His kindness, reliability and expertise make such a difference to our family, and we couldn’t be more grateful. Ross Care is lucky to have him.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Emma, thank you so much for your fantastic review. It's wonderful to hear how consistently Gary has supported your family with such professionalism, expertise and genuine care. Your comments about his reliability, determination to solve even the most challenging issues and willingness to go above and beyond are greatly appreciated. We'll ensure your kind words are shared with Gary and his manager, and thank you for recognising the difference he makes.
Gary was great friendly and helped…
Gary was great friendly and helped really well
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Guy, thank you for your review. We're delighted to hear Gary was friendly and provided such helpful service.
Antwort von Ross Care
Hi Stephanie, thank you for your review. We're pleased to hear you received friendly, professional and prompt service. Your feedback is greatly appreciated.
Gary gets top marks
Gary was Very polite, professional. He fixed the problem and I felt that he cared.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Kelly, thank you for your kind review. We're delighted to hear Gary was polite, professional and made you feel genuinely cared for during your visit. We'll be sure to pass your comments on to Gary and his manager.
Gary was amazing
Gary was amazing, so polite, friendly, professional, went out of his way to accomodate our needs, really understanding and worked quickly. Would recommend him to everyone.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi, thank you for your fantastic review. We're delighted to hear Gary provided such friendly, professional and accommodating service, and that he went out of his way to meet your needs.
Gary Thompson…
Gary Thompson was contacted me 1 hour before dilivery and was on time.
He was very nice to talk to and friendly
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Ray, thank you for your review. We're pleased to hear Gary kept you informed before delivery, arrived on time and provided such friendly service. We'll be sure to share your feedback with Gary and his manager.
Terry was very friendly
Terry was very friendly. Got the job done, speedily.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Fran, thank you for your review. We're delighted to hear Terry was friendly and completed the repair quickly. We'll make sure your kind comments are shared with Terry and his manager.
very good service
Paul Jackson gave a very good service, very knowledgeable and informative.
26. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi, thank you for your review. We're pleased to hear Paul provided such knowledgeable and informative service. We'll be sure to share your feedback with Paul and his manager.
Your representative was extremely…
Your representative was extremely helpful -Gary Thompson did an great repair and was very efficient and business like - he was kind and friendly and very thoughtful
He put the wheelchair back into car which was very kind as I am 80 and sometimes struggle to lift it back into boot
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Maura, thank you for your lovely review. We're delighted to hear Gary provided such efficient, thoughtful and friendly service, and that his assistance made things easier for you. We'll ensure your kind words are shared with Gary and his manager.
Thanks to Sean Taylor at Ross Care
Thanks to Sean Taylor, Ross Care engineer, for delivering our son’s wheelchair; ensuring the chair was delivered and setup in readiness for our holiday the following day, which we greatly appreciate. Sean took the time to ensure our son was very comfortable in his new chair and his patience, empathy, and understanding with our son made the whole process so much easier. We truly appreciate the care and professionalism shown and would also like to extend our thanks to the whole Ross Care team for their support throughout.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Tracey, thank you for your wonderful review. We're delighted to hear Sean ensured your son's wheelchair was delivered and set up in time for your holiday. We'll make sure your kind feedback is shared with Sean and his manager, along with your thanks to the wider team.
Gary Thompson came today 22/06/2026 to…
Gary Thompson came today 22/06/2026 to sort my electric wheelchair the battery's were draining so he happily put me some new ones on ans its working perfect now he's very happy friendly ans very welcoming a valued member to your staff thanks Gary 😊
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Kerry, thank you for your fantastic review. We're so pleased Gary was able to resolve the issue with your wheelchair and get it working perfectly again. Your comments about his friendly and welcoming approach are greatly appreciated, and we'll be sure to pass your feedback on to Gary and his manager.
Terry was very polite and made sure all…
Terry was very polite and made sure all was done that he could. Terry called before the visit, and came back later on in the day to complete the repair when parts were available
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Jo-Ann, thank you for your review. We're pleased to hear Terry kept you informed, returned with the required parts and completed the repair. We'll ensure your kind feedback is shared with Terry and his manager.
Rosscare engineer Andy Shipton is a…
Rosscare engineer Andy Shipton is a superstar. A bolt in my backrest broke and a part was ordered but not in time for my upcoming holiday. Andy came out and worked out a solution so I could go on holiday without the fear of my backrest breaking. It’s not the first time he has helped me and he’s a credit to the company. Don’t ever let him leave!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Paul, thank you so much for your fantastic review. We're delighted to hear Andy found a solution to ensure you could enjoy your holiday without worry.
Great engineer
This review is based on Andy Shipton - Ross Care engineer only. He is a genuinely lovely bloke, very knowledgeable about the equipment, turns up when he is supposed to and gets the job done. If only the rest of the service was as good as this!
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Rachel, thank you for taking the time to leave your review. We're delighted to hear Andy's knowledge, reliability and professionalism made such a positive impression, and we'll be sure to pass your feedback on to Andy and his manager. We also appreciate your wider comments about the service, as this feedback helps us continue to improve.
Excellent service
Simon rang before he arrived to check the location of the wheelchair users. He was able to fix both wheelchairs and looked at a third. Simon was very helpful and gave us an update on other jobs. We had another visit since then and he brought a part, anticipating the need. He was able to fix the problem and make a further adjustment to reinforce the part that kept failing.
We are very pleased.
Jackie at Next Step Trust
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Jackie, thank you for your review. We're delighted to hear Simon was able to resolve the issues with the wheelchairs and proactively bring the required part on his follow-up visit. We'll be sure to pass your kind feedback on to Simon and his local manager.
Gary Thompson was perlight friendly and…
Gary Thompson was perlight friendly and did what the things that was needed for me and to my chair
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Amy, thank you for your review. We're pleased to hear Gary was friendly and able to complete the work needed on your wheelchair. We'll make sure your feedback is shared with Gary and his local manager.
A friendly and helpful service
A friendly and helpful service, fast and professional.
Thanks indeed
Mr Gary Thompson
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Bassam, thank you for your review. We're pleased to hear Gary provided a friendly, professional service. We'll be sure to pass your feedback on to Gary and his local manager.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.