Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I... Mehr ansehen
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Das sagen Bewerter
Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitab... Mehr ansehen
I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything... Mehr ansehen
Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explaine... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Ross Care is a major provider of NHS Wheelchair Services and NHS Approved Wheelchair Repair. We provide therapist assessment, special seating, delivery & maintenance to support over 200,000 Wheelchair Users across England & Wales.
Kontaktinformationen
Unit 11, Westfield Road, CH44 7HX, Wallasey, Vereinigtes Königreich
- enquiries@rosscare.co.uk
- rosscare.co.uk
4,9
Hervorragend
862 Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Sean Taylor from Ross care visited…
Sean Taylor from Ross care visited today to fix the arm on my power wheelchair . He phoned to let me know he was on his way , prompt and did a great job ,thanks
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Pauline, thank you for your review. We’re pleased to hear Sean kept you updated on his arrival and was able to resolve the issue promptly for you. We’ll pass your kind feedback on to the local management team and Sean directly.
Excellent customer service by Gary Thompson
Gary Thompson visited to replace the leg straps on my wheelchair and whilst he was here he also adjusted my brakes. He phoned to tell me an approximate time of arrival. He was punctual, polite and courteous and very friendly. Nothing was too much trouble.Honestly I would highly recommend him and would request Gary Thompson for any future repairs. His customer service skills are outstanding. Please send him my thanks.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Gill, thank you for your fantastic feedback. We’re delighted to hear Gary provided such outstanding customer service and took the time to help with both the repairs and adjustments to your wheelchair. We’ll ensure your lovely comments are shared with the local management team and Gary himself.
From the first phone call to the…
From the first phone call to the engineer visit everybody was so helpful and very friendly
The engineer was a very polite and happy chap and I felt very at ease
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Stephen, thank you for your kind review. We’re so pleased to hear both our customer service team and engineer made you feel at ease and provided such friendly support throughout.
Your representative Sean Taylor
Your representative, Mr Sean Taylor, was patient, attentive, kind and professional.
Thank you.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Andrew, thank you for your feedback. We’re delighted to hear Sean provided such patient, kind and professional service during his visit. We’ll make sure your comments are shared with the local management team and Sean directly.
Job done
On time, polite, knows his stuff. Could not be better. Great service.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Sean, thank you for your review. We’re pleased to hear the service was punctual, professional and met your expectations.
Fabulous service.Dave was wonderful in…
Fabulous service.Dave was wonderful in explaining how everything works
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Mark, thank you for your lovely feedback. We’re delighted to hear Dave took the time to explain everything clearly and provided such fabulous service. We’ll pass your comments on to the local management team and Dave directly.
i received my power chair and manual…
i received my power chair and manual wheelchairs today. Sean Taylor from Ross Care cornwall depot delivered to me on time and spent valued explanation on how to use the wheelchairs and set them up and gave me confidence in using them both. Thank you Sean, star man
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Teresa, thank you for your wonderful review. We’re so pleased to hear Sean took the time to explain everything thoroughly and helped build your confidence in using both wheelchairs. We’ll ensure your kind comments are passed on to the local management team and Sean directly.
review for gary thompson
technician came on time
helped with the repair
did a great job
Gary thompson
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Moh, thank you for your review. We’re pleased to hear Gary arrived on time and was able to complete the repair to a high standard. We’ll pass your feedback on to the local management team and Gary directly.
The engineer that delivered my…
The engineer that delivered my wheelchair was so polite and very helpful I am very grateful and impressed thank you so much
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Michael, thank you for your kind feedback. We’re delighted to hear the engineer was polite, helpful and made such a positive impression during the delivery of your wheelchair.
Quick ans easy stump board fitting.
The technican Gary Thompson came out to fit a stump broad rest to my wheelchair. The process was quick and easy, and I found Gary to be friendly and well equipped the task.
If you need something sorted I'd say youre in good hands.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Reece, thank you for your feedback. We’re pleased to hear Gary made the fitting process quick and straightforward while providing friendly and professional service. We’ll ensure your comments are passed on to the local management team and Gary directly.
Can’t thank Gary Thompson enough for…
Can’t thank Gary Thompson enough for his exceptional service. He came as promised and fixed my daughters powered wheel chair and gave her back the little independence she has.
6. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Rezia, thank you for your wonderful review. We’re delighted to hear Gary was able to repair your daughter’s powered wheelchair and help her increase independence. We’ll make sure your kind comments are shared with the local management team and Gary himself.
Sean Taylor the technician was very…
Sean Taylor the technician was very quick to not only get back to us. It arrived within an hour. Very friendly and knowledgeable. Could not ask for a better service
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi, thank you for your feedback. We’re pleased to hear Sean responded so quickly and provided such friendly and knowledgeable service. We’ll pass your comments on to the local management team and Sean directly.
We booked for two wheelchair repairs…
We booked for two wheelchair repairs and Gary Thompson supported to change them and even went on to fix the handles that were loose
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi, thank you for your review. We’re pleased to hear Gary was able to complete both wheelchair repairs and also help with the loose handles during his visit. We’ll make sure your feedback is shared with the local management team and Gary directly.
Gary Thompson fixed a wheelbarrow in my…
Gary Thompson fixed a wheelbarrow in my service and he did an amazing job.
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Joan, thank you for your review. We’re delighted to hear Gary provided such great service and completed the repair successfully. We’ll pass your feedback on to the local management team and Gary directly.
Gary Thompson visited us
Gary Thompson visited us, very helpful man and friendly. Went above and beyond with the service provided. Thank you Gary
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Naila, thank you for your kind feedback. We’re pleased to hear Gary went above and beyond and provided such friendly and helpful service during his visit. We’ll ensure your comments are shared with the local management team and Gary directly.
Very nice gentleman
Very nice gentleman , who put Tyrone’s wheelchair together . Explained how to get the wheelchair fixed if it gets damaged or goes wrong . Thanks Sean
5. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Sonia, thank you for your lovely review. We’re delighted to hear Sean took the time to explain everything clearly and ensure you knew how to arrange support if needed in future. We’ll pass your kind comments on to the local management team and Sean directly.
I made a call early on Saturday morning…
I made a call early on Saturday morning to the out of hours line & spoke with GARY THOMPSON. He listed to the issues that my son had with his wheelchair & confirmed that he would be able to arrange for it to be looked at. He communicated via text message the approximate arrival time & also again when the wheelchair had been fixed. Excellent communication & great service. Thank you we very much we appreciated the speedy response, which in turn ment my son could continue his daily activities.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Julia, thank you for your wonderful feedback. We’re delighted to hear Gary responded so quickly, kept you updated throughout and was able to get your son’s wheelchair repaired promptly so he could continue his daily activities. We’ll make sure your kind comments are passed on to Gary directly.
Excellent engineer and experience!
Gary Thompson came out to fix my damaged chair and was amazing!
He was smiling and happy despite it being very early in the morning.
He was very personable and I was very happy having him in my home.
What a lovely man!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Katy, thank you for your lovely review. We’re so pleased to hear Gary provided such friendly, professional and reassuring service while repairing your wheelchair. We’ll ensure your kind comments are shared with Gary directly.
Antwort von Ross Care
Thanks Charlene!
I found Gary your engineer very helpful…
I found Gary Thompson your engineer very helpful and professional… a credit to your company.
2. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Ross Care
Hi Kenneth, thank you for your kind feedback. We’re pleased to hear Gary provided such helpful and professional service during his visit. We’ll pass your comments on to Gary directly.
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