Rosie app helps you connect with self employed cleaners. Whatever price is agreed is binding on both parties, even if the job takes, more, or less, time than originally estimated. There is a real time... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Across multiple orders — always five stars: they arrive quickly and clean perfectly. On Malta, this is probably the best cleaning service around.
Unternehmen hat geantwortet
The fact that you can book online and find a cleaning service on the same day is life changing, especially when you have works being done at home. Cleaner was very polite and was up for the job and wo... Mehr ansehen
Unternehmen hat geantwortet
The cleaner didn't just do a bad job, they had to be prompted to complete the tasks requested, like cleaning the balcony. They arrived before 12 but told me they were 'done' at 16.30. I reminded them... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Rozie is the easiest way to book trusted, professional cleaning services, cleaning companies and cleaners for your home or apartment in Malta! Our platform connects customers with experienced, background-checked providers ensuring top-quality service at competitive prices. Why Choose Rozie? ✅ Convenient Booking – Schedule a cleaning in just a few taps via mobile app. ✅ Trusted Professionals – All cleaners are vetted and rated by customers. ✅ Transparent Pricing – No hidden fees, clear and upfront costs. ✅ Flexible Services – Choose from standard, deep cleaning, and more.
Kontaktinformationen
Triq Sqaq Lourdes, SWQ 3334, St Julian's, Malta
- rozie.app
4,5
Hervorragend
103 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Help in a jiffy 🙂
Help was only a few hours away. Very prompt and efficient. Will surely try them again !
6. August 2025
Antwort von Rozie (Rozie.app)
Thank you very much!
Antwort von Rozie (Rozie.app)
Thank you
Convenient booking and vetted cleaners
Booking with Rozie was a very easy and convenient experience. I explained what needed doing and could choose the cleaners based on their offers and also see reviews. The cleaner was good and very timely.
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks for the review
Good value for money
Experience was great, the cleaner was very nice , she knew what I wanted and we worked well together. I like Rozie app as it customer friendly, one feels secure as cleaners are verified and very professional.
8. Juli 2025
Antwort von Rozie (Rozie.app)
Thank you for the review :)
Easy booking and friendly cleaner
27. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks for review!
Really happy with the service
5. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks
Super useful app
Super useful app! Good service at competitive prices! I like it!
4. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank you for the feedback!
Great service by Karen
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks for the review!
Easy and fast process
The process to book you cleaning is fast and easy. You can book it also a couple of hours before!
3. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank yo so much!
Antwort von Rozie (Rozie.app)
Thanks!
Very efficient and easy to use
Very efficient and easy to use.
I highly recommend Rozie!
2. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank you for the review!
I needed a cleaner
I needed a cleaner
We agreed price date and time
Job was done
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks! Exactly as we planned!
Best cleaning app in Malta. Would highly recommend
Used the app for the first time and booked 2 cleaning sessions in the same week. The app was extremely easy to navigate through and the system works perfectly! The same woman came and she was the friendliest. Was super nice and did an outstanding job that got my whole house looking 100%. The prices are super reasonable too. I will definitely be booking through Rozie again on a fortnight basis. Would highly recommend as there isn’t anything like it in Malta. With a few presses of a button, I applied, got my offer sent to me and the cleaning appointment was booked in no time. Thanks so much :)
1. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank you for your kind words! We are happy to hear that Rozie works good for you :)
Great Cleaning and friendly Cleaner
Great Cleaning and friendly Cleaner
28. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank you for your kind words :)
Cleaners need more training
Most of the cleaners they just come for two hours taking it slowly and do the bare minimum
1. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Hello,
We only can find a chat with you where you confirmed that the service was good. Please contact our customer support. We need your assistance to identify the exact order number and we would be happy to hear more information from you to make our services better! Thank you!
A horrible experience but I sure appreciate how the company handled my complaint after seeing the photos I sent them. I sure appreciated their concerns.
A horrible experience! I booked the cleaner for my sons’ one bedroom apartment. The booking was for today at 9:00am. The cleaner started messaging me yesterday to come earlier at 7am !! I told him he couldn’t because my son won’t be home at that time. He kept pestering me with messages to go earlier.
At 8:45 this morning he entered my sons’ apartment . The first thing he told my son was that he was going to clean just the bedroom and bathroom because he had to go to another client. All he did was just that! After less than 2 hours he messaged me to tell me he’s ready. I paid extra to have him do the kitchen cupboards! He didn’t even go in the kitchen let alone do the cupboards! This is a terrible experience and I’ll never trust another cleaning app.
27. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thanks for letting us know about this and for recognizing our follow-up. We're really sorry to hear about the frustration you've experienced—this definitely isn't the kind of service we strive to provide.
Right now, we're carefully reviewing your case. We noticed in your conversation with the cleaner you mentioned everything was okay and declined additional cleaning when asked. Still, after seeing your feedback, we immediately started a dispute and a thorough check to understand exactly what happened.
To help us sort this out quickly and effectively, please get in touch with our customer support team directly. Your trust means a lot to us, and we're committed to resolving this issue as smoothly as possible. Thanks again for your patience and cooperation!
Cleaner came on time and did an…
Cleaner came on time and did an excellent job. Very sweet and polite.
18. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Thank you very much!
I use Rozie for my office space
I use Rozie for my office space. Every time they come in, it smells amazing and everything’s neatly organized. Even the plants get dusted.
18. März 2025
Antwort von Rozie (Rozie.app)
Thank you !
Horrible service
Horrible service, had to clean up after them, never again.
9. März 2025
Bewertung ohne vorherige Einladung
Antwort von Rozie (Rozie.app)
Dear Stankova Milana,
Thank you for your feedback. We regret that the service did not meet your expectations. Upon the cleaner’s arrival, you requested an additional balcony cleaning, which was not included in your initial booking. You specifically ordered the Regular Cleaning service, which, as clearly stated in the service description and Terms and Conditions you agreed to, does not cover balcony cleaning. Despite this, the self-employed cleaner you selected completed the task as an extra and free of charge.
It’s also important to highlight that your apartment required a Deep Cleaning service, which we explicitly recommend for such cases. Instead, you booked Regular Cleaning but expected Deep Cleaning to be performed at no additional cost. The service was carried out strictly according to the terms of the package you chose.
After the cleaning was completed, you requested a coupon, which we provided with a 20% discount, and you expressed satisfaction with the resolution.
Best regards,
Rozie Team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.