I wanted to thank Jared and Austin for taking care of our needs suppling us over night with 3M adhesive. Our company is doing some extensive sealing tests trying custom sealing geometry and we needed... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Always great service and well represented company, my dislikes are the moqs, the minimum free shipping has gone up from $99 to $249, and the wait times have seemed to get longer for us. We are a small... Mehr ansehen
Unternehmen hat geantwortet
They take your charge card and then state the shipping charge will be added later. The tape was a total of $31.94. Go crazy and charge $20 shipping. Nope. The shipping charge for ordinary ground ship... Mehr ansehen
Ordered a 50ML tube of locktite that cost $28.00 and the size of an inch worm and was not given the shipping cost until after the product was shipped, that was my first mistake by not getting the cost... Mehr ansehen
Unternehmensdetails
- Industrieanlagenanbieter
- Schleifmittelanbieter
- Baumaschinenlieferant
- Anbieter von Elektrogeräten
- Anbieter von Betriebseinrichtung
- Anbieter von Materialien für den Innenausbau
Informationen, die aus verschiedenen externen Quellen stammen
We are a Global Distributor of Industrial Supplies, founded in North America in 1954. With 50+ warehouse sites in the United States and Mexico and a vast team of product knowledge experts, we treat your business like our own. Our ability to maintain an extensive array of products produced by ISO 9001:2008 registered companies in combination with our purchasing and warehousing power allows us to ensure that we are able to stock what you need so you don't have to. Whether you’re an aerospace firm looking for cost savings, a transportation manufacturer searching for greater productivity, a medical industry representative searching for better quality products, or a general and electronic manufacturer studying new processes, we can help!
Kontaktinformationen
Corporate Headquarters: 1162 Sonora Court, 94086, Sunnyvale, Vereinigte Staaten
- 877-774-8443
- rshughes.com
3,1
Akzeptabel
719 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Still no product ordered on 12/5/23
4. Jänner 2024
Antwort von R.S. Hughes
Hello Mike,
We apologize you have not received your order. We reached out to your local branch and lead times are being pushed back by the vendor for the items you need. Your local branch did advise they have communicated the status of this order with you. Please reach out if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Good communication and fast ship.
9. Jänner 2024
Antwort von R.S. Hughes
Hello Gary,
We are glad to hear experienced good communication and fast shipping. Thank you for the feedback!
R.S. Hughes Customer Solutions Team
Antwort von R.S. Hughes
Hello Nathaniel,
We reached out to your local branch and they advised you have cancelled your order. We do apologize for any and all miscommunication. We are sorry for the inconvenience you experienced and appreciate the feedback you provided.
Thank you
R.S. Hughes Customer Solutions Team
I ordered a very expensive part and…
I ordered a very expensive part and when calling to check on the back order status they answered on the first ring and it was a rep that accurately answered all my questions on my delivery status.
8. Jänner 2024
Antwort von R.S. Hughes
Hello Lorenzo,
We are happy to hear you received the product expertise you needed! We value your feedback and look forward to serving you again. Thank you!
R.S. Hughes Customer Solutions Team
Great customer service
Great customer service. Helpful team reached out to make sure I had just what I needed. Quick delivery, before expected.
8. Jänner 2024
Antwort von R.S. Hughes
Hello Margaret,
We are thrilled to hear you received great customer service! We happy to hear this kind of feedback. We hope to continue doing business with you this year.
R.S. Hughes Customer Solutions Team
I was updated during the whole process…
I was updated during the whole process until our order arrived.
8. Jänner 2024
Antwort von R.S. Hughes
Hello Lindsay,
We are glad to hear you enjoyed the order process! Thank you for the feedback!
R.S. Hughes Customer Solutions Team
Quick and easy!
8. Jänner 2024
Antwort von R.S. Hughes
Hello Eddie,
We appreciate the 5 star rating! Thank you for the feedback!
R.S. Hughes Customer Solutions Team
Well
Well, I placed an order and then got an email back, saying you did not have the merchandise
5. Jänner 2024
Antwort von R.S. Hughes
Hello,
We apologize that you placed an order and that it was unable to fulfilled. We appreciate the feedback as we strive to improve our internal processes and procedures. Thank you for the review.
R.S. Hughes Customer Solutions Team
I was charged for the three packages of…
I was charged for the three packages of gloves and never received them in the mail like promised .on the 6 of December. I'm still hoping that they will show up but at this point I am not very hopeful.
19. Dezember 2023
Antwort von R.S. Hughes
Hello Gene,
Thank you for reaching out regarding the status of your order. We are sorry to hear you have not received it. We have reached out to your local branch to confirm the status of your order. We will let you know as soon as we hear back.
R.S. Hughes Customer Solutions Team
Update:
Hello Gene,
Your local branch advised they did reach out to you advising they cannot ship to a PO box number and unfortunately did not hear back and had to cancel the order. This order has been cancelled and you should not have been charged. Please feel free to reach out if you have any additional concerns.
R.S. Hughes Customer Solutions Team
Antwort von R.S. Hughes
Hello Vickie,
Thanks for the feedback! We are glad to hear your product was delivered quickly!
R.S. Hughes Customer Solutions Team
Best Customer Service!
I've been working closely with Luis Malave and James Rafferty in Miami for almost a year, and my experience with R.S. Hughes is nothing but amazing, Luis and James are extremely attentive and responsive.
5. Jänner 2024
Antwort von R.S. Hughes
Hello Anny,
Thank you for the feedback! We are glad to hear you enjoy working with Luis and James from our Miami R.S. Hughes location! We look forward to serving you again!
R.S. Hughes Customer Solutions Team
very fast response on everything I am…
very fast response on everything I am looking for
5. Jänner 2024
Antwort von R.S. Hughes
Hello Jayme,
We are happy to hear you experienced efficient communication! We look forward to do doing business with you again!
R.S. Hughes Customer Solutions Team
your service is good
4. Jänner 2024
Antwort von R.S. Hughes
Hello Juan,
Thanks for the review! Happy to hear you experienced good service.
R.S. Hughes Customer Solutions Team
Customer service was great however some…
Customer service was great however some communication with your order team and eagle mfg wasn't the best.
5. Jänner 2024
Antwort von R.S. Hughes
Hello Robert,
We are glad to hear you experienced great customer service! We are sorry to hear our team's communication fell short, and we will be sure to address this issue with them.
Thank you,
R.S. Hughes Customer Solutions Team
Good communication of product on hand…
Good communication of product on hand vs what was needed given our timeline and requirements. Suitable substitutions were made to fulfill our timeline.
5. Jänner 2024
Antwort von R.S. Hughes
Hello John,
Thank you for sharing your positive experience with R.S. Hughes! We are glad to hear received the level of expertise you needed.
R.S. Hughes Solutions Team
Both employees that I delt with at the…
Both employees that I delt with at the Pelham, AL location were very helpful and able to have the product that we were looking for delivered under a tight deadline. Very impressed!
14. Dezember 2023
Antwort von R.S. Hughes
Hello Ben,
Thank you for sharing the positive experience you had with your local R.S. Hughes Pelham, AL location! We are glad to hear the items you needed were delivered on time.
R.S. Hughes Customer Solutions Team
No cust. service after the order rcv'd - UPDATE: MADE IT RIGHT!
Received the mat'l in a timely fashion but never received the documentation that was required with shipment. Have sent multiple emails requesting and have received absolutely NO response. Frankly, 3 stars may be a little too high at this juncture.
UPDATE - 01/18/2024: After RSH rcv'd my review they jumped all over it and had this situation resolved immediately. Certainly appreciate their working to make this right. For that I give them the thumbs up!
3. Jänner 2024
Antwort von R.S. Hughes
Hello Warren,
We are sorry to hear you haven't received the documentation you requested. We have looked into both of your orders and have reached out to your local branch for a status update on this request. We will update you as soon as possible.
R.S. Hughes Customer Solutions Team
Update:
Warren,
Your local R.S. Hughes operations manager has advised you were sent all necessary documentation you requested yesterday. We apologize this took longer than expected. Please reach out if you need additional assistance.
I still have not received my order.
I still have not received my order.
Robert Chetelat
28. Dezember 2023
Antwort von R.S. Hughes
Hello Robert,
We are sorry to hear you have not received your order yet. We have reached out to your local branch and should have an update for you soon. Thank you for your patience.
R.S. Hughes Customer Solutions Team
Update:
Robert,
Your local branch has informed us that this product is currently on an extended back order with the vendor. We apologize for any communication lapses. Your order will be shipped promptly once the product is back in stock. Currently, your order is on backorder until 01/08/24, but there may be an extended lead time. Please let us know if you have any additional questions.
Incomplete order of batteries
Ordered box of batteries, received just one sleave out of the box. Called and it took a follow up e-mail days later to ask for a status. The issue took quite some to resolve and then ship.
1. Jänner 2024
Antwort von R.S. Hughes
Hello Paul,
Thank you for the feedback. We apologize for the inconvenience you experienced. We value your review and will forward this feedback to your local branch. If you have any additional concerns please feel free to reach out.
R.S. Hughes Customer Solutions Team
Online ordering was easy
Online ordering was easy; the merchandise was delivered within the promised time window.
1. Jänner 2024
Antwort von R.S. Hughes
Hello!
We are glad to hear the ordering process was easy. Thank you for the feedback!
R.S. Hughes Customer Solutions Team
So funktioniert Trustpilot
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