Poor customer service
A customer of many years, I have been disappointed with the poor service of lately. Several orders arrived damaged (broken glass jars of pickles, poor packaging) and the latest (and my last!) order containing a lot of chocolate was sent to Texas in 95F via UPS. Despite the last order arrival damaged by heat (ie, all chocolate melted), RussianTable.com responded with an instruction to… send the products back. This is a ‘no star’ customer service.








