The Rvcarefree rep could not have been any more helpful. Thanks for saving our music festival weekend. It rained the whole weekend, and because RVcare free came through....we were DRY! -Zig
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Carefree went above normal help . Customer thought they had one product but he didn't have the right information. Carefree checked the vin and shipped the correct part . Awesome customer service.
Less than 1 star I am upset that I emailed requesting instructions on how to return an order since the parts were wrong and instead of responding all I get emailed is this survey. I still have parts t... Mehr ansehen
I'm NOT sure why you think I've given a great review as I had a very poor experience with carefree . I ordered a shock to replace one that was on their awning, was charged $45 plus tax and $7.50 shipp... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We, here at Salty Expeditions LLC, pride ourselves on our extensive knowledge of the Carefree products we sell, the affordable rate we're able to sell them for, and the superior customer service we're committed to provide. Salty Expeditions LLC is an independent Carefree of Colorado parts retailer dealing in genuine and new parts only. Our service to you, our customer, does not end until the parts you have purchased are successfully installed and you're back on the road with a fully functional awning!
Kontaktinformationen
Vereinigte Staaten
- info@rvcarefree.com
- rvcarefree.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 9 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The service was great and the time it…
The service was great and the time it got here was perfect. My RV repairman put it with a perfect awning and it is working very well.
Thanks
Excellent communication
Excellent communication, however, I won’t receive my order for several more weeks. So, I cannot provide a completely positive review of my experience.
Salesperson was great helping…
Salesperson was great helping identifying part needed.
I don't like that you don't provide…
I don't like that you don't provide tracking numbers for orders.
Hadtowait
Customer service is great. Item information is lacking if it is in stock or not. Wait a week then had to reach out to find out it would be two to five weeks to receive. Will have to improvise to get camper home.
Made sure I ordered the correct…
Made sure I ordered the correct soft-tie. Shipped it right away. We installed it this morning and our awning works like new.
No instructions or part descriptions
Researched found the part on your website, bought it and you delivered it. No instructions at all but figured it out and it worked
Supply tracking Numbers on time
I have purchased twice from web site, i found the process very easy and simple, the only complaint is i have not received shipping tracking Numbers at all, by the time i requested them the order had arrived to customs
Customer service was amazing
Customer service was amazing. They contacted the manufacturer of my motorhome to make sure that we got the correct part. Shipping was very fast.
Quick to respond
I couldn't reach customer service by phone, but they were quick to respond via email. Answered my questions and found the correct replacement part for me. Shipped the next day and I had it two days after placing the order. Very good performance.
Taylor Hennessy has been a great help…
Taylor Hennessy has been a great help in ordering my new awning replacement due to wind damage. Thank you :)
Customer support team was very helpful…
Customer support team was very helpful in getting me the correct part (btw - the web site is not that helpful). Great job!
Awning parts…
Salesperson made sure I was purchasing the correct items for my awning,which is an older unit
The staff takes care of you through the whole process
The website made it fairly easy to find parts, but Taylor was great! She took the time to look at my photos and confirmed all of the parts I thought I needed to order were correct.
When the parts arrived they had instruction with them.
The experience was good from start to finish.
Easy, fast and simple!
Product was exactly as described. It shipped hours after I ordered. Ordering was simple and I couldn’t be happier. I highly recommend this site for your RV needs.
Great customer support and fast…
Great customer support and fast shipping - highly recommend
Was quick and fast
Was quite to get back with me, showed part breakdown pictures, sent parts out same day and it was the correct parts.
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