Was a little bit nervous at first because I was having a contractor come and build my wall with the TV and the fireplace but you all did get it here in time thank God so I'm satisfied
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Das sagen Bewerter
We have been extremely pleased with the electric fireplaces we order for our Hawkins Homes! They look beautiful in the finished homes and add such a nice modern touch to the living spaces. The quali... Mehr ansehen
Beautifully designed, well crafted, easy to use and full of value. I made an excellent decision by going with R.W.FLAME.
This heater does not heat. I've tried to get the temp up but it says its at 70 it will not go any higher and the booklet says it can go up to 90. It does not work like you advertised it. Not happy wit... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
R.W. FLAME was founded in 2017. The "R" stands for Robert, our founder's first name, and the name of our company, "Rowan LLC". "W" represents the last name of our founder, Wang. "Flame" signifies our heating appliances that bring warmth to cold buildings and to our hearts. Our founder, Mr. W, is a professional fireplace engineer. Our fireplaces are popular across Europe and America, becoming a beloved and preferred choice for many. We aim to bring warmth to cold buildings and happiness to people's everyday lives and Becoming an affordable and trustworthy brand.
Kontaktinformationen
750s South Valley View Avenue, 92408, San Bernardino, Vereinigte Staaten
- +1 469 638 3082
- sales@rwflame.com
- rwflame.com
4,1
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67 Bewertungen
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Das haben sich andere Leute angesehen
I bought it because it had 1year…
I bought it because it had 1year warranty and the delivery was quick easy assembly and my wife loves it.
26. April 2026
On time and great produçt!
21. April 2026
Shipped really fast
Shipped really fast! In great condition! Haven’t installed it yet. Very reasonably priced! I would definitely buy from this seller again!! Thank you so much! Keep up the great work!!😃
22. April 2026
Product was easy to order and was…
Product was easy to order and was delivered in time
13. April 2026
Multiple options
I like the many color options and speeds of flames available. The fireplace was easy to put together and hang. The audio options are not the best as far a quality sound, but that is an option I wasn't planning on using. I have not tried the heat option as I don't plan to use that either. The only negative is the hum that the unit makes with only the flames running.
23. März 2026
DO NOT BIY
Temperature stopped working in less than three months. It has a one year warranty in which it states they will replace or issue a refund. I went back-and-forth numerous times and they are only offering a 50% refund despite the fact that the warranty says that they will replace or give a full refund. If I could give zero stars, I would.
14. Jänner 2026
Bewertung ohne vorherige Einladung
My grill won’t reach over 600°
My grill won’t reach over 600°, what is wrong? Does this grill use propane gas?
1. März 2026
Rw Flame grill
Fast delivery. Great sale price. That's what I waited for before buying. I bought this to use in my RV. Won't be able to try it out until I go camping this summer. It looks fantastic. It will allow me to cook outside and not heat up the RV. I can't hardly wait to use it. It's beautiful.
21. Februar 2026
Love my Electric Fireplace!
Received my insert for my electric fireplace! Love the look of the flame and the heat it produces! Lovely piece of furniture with extra “pazaz” with the beautiful flame!
29. Jänner 2026
Great fireplace easy to set up simple…
Great fireplace easy to set up simple to operate. Decent heat flow
28. Jänner 2026
Not the output I had hoped for
It’s much too small but that’s not your fault. The output doesn’t warm the room unless I close my bedroom door completely. I love the flame. My bedroom is 11x11 so not a huge area Too much trouble to repack and return but disappointed. It works just not in the way as I had hoped. This one replaced my old one that I couldn’t find.
26. Jänner 2026
Great fireplace
Easy to install, looks great and heats our bedroom great! Shipped fast at a great price. We love it!
23. Jänner 2026
Been waiting for a replacement remote…
Been waiting for a replacement remote cuz the one that came with it never worked. I don't know why they wouldn't send it faster it's been a couple of weeks. I'm afraid that if it's not the remote that doesn't work then the unit doesn't work and I'm running out of time to return it.
22. Dezember 2025
Love this fireplace!
Ordered the fireplace right before Christmas, it was available on Amazon but I wanted to order directly from RW Flame. It came the day after Christmas, super quickly. Packed very well, the fireplace is amazing. Exactly as described.
22. Dezember 2025
Product was as advertised
Product was as advertised, love the ambiance it ads to my living room fire Place.
22. November 2025
Love the fireplace
Love the fireplace, easy to install and looks great. I broke the remote and their support was very fast and helped me out.
9. Dezember 2025
Bewertung ohne vorherige Einladung
Good product
I did quite a bit of research on fireplaces and landed on the one I purchased from R.W. Flame. Overall, I am satisfied with the unit. It is sturdy, constructed of metal, not plastic, and is a nice product.
The package arrived in about 9 days. Unfortunately, it did arrive with a noticeable dent on top. I reached out to R.W. Flame and they were kind enough to provide me with a partial refund.
8. Dezember 2025
Antwort von R.W.FLAME
We sincerely apologize for the delayed response and the damaged item. We have followed up with you directly via email to arrange the partial refund as requested. Thank you for your feedback—we are committed to improving our service.
Best regards,
R.W.Flame Team
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