Very satisfactory resolution to receipt of an item that was too big. Number of options offered for return. Chose the one most favourable to me. But overall very smooth and easy process.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
From start to finish just brilliant items beautiful very reasonable i will deffo buy again thank you so much. Catherine.
This is now the 2nd bag I have bought. I love mine so much that I ordered 1 for a very dear friend. The leather is of good quality and it is very light, I love the wide strap, all the different c... Mehr ansehen
Terrible company, bought a bag that was advertised as Real leather, took ages for it to arrive - when I eventually received it, it was terrible, the smell of the plastic which the bag is actually mad... Mehr ansehen
Unternehmen hat geantwortet
4,1
Gut
711 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 57 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Took a long time to arrive the cover…
Took a long time to arrive the cover for the phone is not strong don't see it lasting one yr no advice given as to being posted or location it just arrived.
25. August 2026
Bewertung ohne vorherige Einladung
The item does not do what it purports…
The item does not do what it purports to do. Very weak so big toe does not go ‘straight’. Not very sticky either.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Mandy,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
The ninja pen holder was quite cool but…
The ninja pen holder was quite cool but could have been a little bit bigger. It was a little expensive for what it was, but not unreasonable. Delivery was slowish with vague tracking.
2. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Paul Haworth,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Colour change glasses
Colour grate fast changing ,reading ok ,distance ok for close up poor after about 6mtrs
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Cadwallender, Bob,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Super sunglasses at a good price
Super sunglasses at a good price
24. August 2026
Bewertung ohne vorherige Einladung
My order came quick
My order came quick it was in perfect condition it was nice to be able to track my parcel in real time as I has a dogs and cats that loves to greet people but when you get live up date you can meet the driver at the door without them knowing.the driver was polite joyful and friendly he always as a quick chat asks if we're OK then leaves
25. August 2026
Bewertung ohne vorherige Einladung
The item was not as advertised
The item was not as advertised, tried to return it and ask for a full refund of £29.99 but was offered £3 then £5.
I have learnt my lesson.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@scastladuk.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Order never received.
Order never received.. company unable to provide tracking details .. then they said they have sent replacement after a full month not received that as yet .. unable to get refund from PayPal as this payment wasn’t supported by PayPal guarantee.. buyers beware of this company .
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Customer,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment and frustration.
To ensure that we can handle your order quickly and accurately, please contact us through the following channel:
Email: support@scastladuk.com
Please provide:
- Your order number
- The email address used when placing the order
We promise to do our utmost to resolve the issue for you until you are completely satisfied. Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Knocked me door
24. August 2026
Bewertung ohne vorherige Einladung
Excellent item
Delivery on time , very pleased with my dragon fly friendship ornament
17. August 2026
Bewertung ohne vorherige Einladung
Delivered promptly and glasses are as…
Delivered promptly and glasses are as described
22. August 2026
Bewertung ohne vorherige Einladung
This bag took a while to arrive
I found the time for my order to arrive frustrating. I wish I had realised there would be a delay
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Mrs J Johnson,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
It works not messy
It’s works on my car like the add
22. August 2026
Bewertung ohne vorherige Einladung
Fantastic from start to finish
Fantastic from start to finish. Thank You.
10. August 2026
Bewertung ohne vorherige Einladung
Thank you ,they are presents for my…
Thank you ,they are presents for my grandchildren & they will love them
21. August 2026
Bewertung ohne vorherige Einladung
I thought the web site was a little…
I thought the web site was a little confusing as the details were non descript.
22. August 2026
Bewertung ohne vorherige Einladung
Buy 4g 5g Wi-Fi add on charge bout 2…
Buy 4g 5g Wi-Fi add on charge bout 2 hours cannot it get come on switch it on not lit up yet ? Not happy cheap nock off ? Going lev it charge up full sea if come on
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Scastladuk
Dear Andrew Dane,
Thank you for taking the time to share your shopping experience with us. We sincerely apologize for the problems you encountered with your order and fully understand your disappointment.
To help us resolve this issue quickly and accurately, please contact us at:
Email: support@scastladuk.com
Please provide:
- Your order number
- The name and email address used when placing the order
Once we receive this information, we will check your order details and get back to you with a solution as soon as possible.
Once again, we apologize for any inconvenience caused, and thank you for your patience and understanding.
Best regards,
Customer Service Team
Delivered on time and just the right…
Delivered on time and just the right product
21. August 2026
Bewertung ohne vorherige Einladung
Great book for over 70's
Arrived on time and it was affordable.
The set up is ideal for a gentle steady form of excercise for the over 70s.
21. August 2026
Bewertung ohne vorherige Einladung
Beautiful product
The ordering system was easy and very simple lots of delivery updates and the product is beautiful five stars.
19. August 2026
Bewertung ohne vorherige Einladung
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.