Seafancy Bewertungen 

265
•
TrustScore 1.5 von 5

1,5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

PLEASE AVOID! DON'T MAKE THE MISTAKE I MADE. The website is called seafancy.co.uk The products are real but the UK name is a scam. These items are shipped from China with no way of returning or exchan... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I bought a swimsuit and it took a long time to arrive ordered mid July 2026 and arrived mid August. I tried it on and was shocked to find how shoddily made it is. It is not wearable. The bust is lopsi... Mehr ansehen

Bewertet mit 3 von 5 Sternen

Delivery 1week Costume too big ( ordered size down as well) They will not ‘hold anything in’! Tummy control panel not effective Considering taking it in🥴 As seems useless trying to send it back... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Horrible refund/exchange policy! Will not buy again! Three options: 1) 30% charge for refund, 2) $15 to purchase new one in correct size, 3) $11 plus shipping to return item altogether. I o... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Bademodengeschäft
  2. Aktivbekleidungsgeschäft
  3. Bekleidungsgeschäft
  4. Damenmodengeschäft
  5. Fachgeschäft für Damenmode
  6. Geschäft für Strandbekleidung

Vom Unternehmen geschrieben

Welcome to Seafancy, a chic women's swimwear brand that combines style, comfort, and coverage. We offer a diverse range of trendy swimwear for women. Here, alongside classic styles, you'll delight in discovering hidden treasures like our adorable "boyleg style" swimsuits. They preserve the intricate beauty of traditional women's swimwear while enhancing functionality: improved support and comfort, extended bottoms, double-layer protection, added pockets, expanded size ranges, and more, catering to diverse female bodies and various needs. If you're looking for a swimsuit that offers more coverage and is great for staying active, but you're not into basic sporty styles—then we’ve got you covered! Plus, we're super mom-friendly and have great options for curvy sizes too! Every piece here is created with love and sincerity. please discover your perfect some look at Seafancy.co.uk and make a splash with confidence and flair.


Kontaktinformationen

1,5

Ungenügend

TrustScore 1.5 von 5

265 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

1,5

Alle Bewertungen

(265)

7 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Hidden expenses

Paid for swimsuit then couple weeks later received bill from FedEx and was not informed of this cost very disappointed won't be ordering again also had paid for swimsuit and shipping costs and then getting letters from FedEx for shipping charges and then. Letter from debt collector company Never again buying

10. Dezember 2024
Bewertet mit 1 von 5 Sternen

Don’t bother with this lot

Don’t bother with this lot!
After 5 weeks I still had not received dispatch confirmation for my January order so I emailed them. Was told one item (out of 2) was out of stock. I requested refund and explanation why I wasn’t informed sooner and why I was still waiting for my second item. No response regarding my second item. Refund for both eventually paid in March even though I did not cancel second item.

28. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

AVOID AVOID AVOID

AVOID AVOID AVOID
placed order for 2 swimsuits - 16 days later and still heard nothing.
Emailed them and they eventually came back that both were “out of stock”
Offered me $5 compensation if I wanted to order more !!!? PATHETIC COMPANY

waiting on my refund - wonder how long that will take ?? 🤬
Pity I didn’t read all the BAD reviews before i ordered

It’s not from UK either it’s CHINA.

BEWARE AND DONT WASTE YOUR MONEY

14. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Massive delays in delivery.

I ordered on 16th December, these two swimsuits are still not delivered on 18th January, I leave for a holiday on the 21st so I doubt they will arrive. Nearly £80 wasted, really disappointed in the quality of service.

16. Dezember 2024
Bewertet mit 1 von 5 Sternen

First order

First order, two weeks in & no update on delivery. Then out of blue a message saying, not in stock! Three weeks & nothing so requested a refund/ wonder how long that will take. Unimpressed sorry!

4. Jänner 2025
Seafancy-Logo

Antwort von Seafancy

Dear Cheryl Ayling, we are sorry for this inconvenience and empathize with your frustration.

We have arranged for our staff to handle your refund and answer your questions. Please check your email at your convenience. Thank you for your understanding!

Bewertet mit 1 von 5 Sternen

I have not received my order made at…

I have not received my order made at least a week ago and am due to go on holiday in 2 days

7. Jänner 2025
Seafancy-Logo

Antwort von Seafancy

Dear Jane, we are sorry for this inconvenience and empathize with your frustration.

We’ve arranged for a customer service representative to follow up on your order status and reach out to you today. Please check your email at your convenience. Thank you for your understanding!

Bewertet mit 1 von 5 Sternen

Tried to bribe me to remove negative review!!!!


I spent months trying to get a response from this sham of a company last year when I wanted to return some items.
Complete silence from them. Zilch.
So I left a negative review on here and ended up selling the items myself on eBay to recoup some money.

Out of the blue this morning I finally get an email from them offering me a £10 off my next order if i take down the original review.

I’m not sure what is more annoying….that they finally email me after months of frustration because it suits them….that they make a paltry offer of £10 off when they still owe me £140….that they’ve tried to bribe me…...or THAT THEY ARE DELUDED ENOUGH TO THINK I’D ACTUALLY PLACE ANOTHER ORDER WITH THEM.

Steer well clear of this immoral ‘company’.

13. Jänner 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought boy short set with cap sleeve…

Bought boy short set with cap sleeve top for holidays last year. I wore it every single day at the pool. I didn't need to worry about sun cream on my back or shoulders. I had the time to concentrate on the kids more. I was so impressed that I have bought another set for this years holidays so I can rotate.

10. Jänner 2025
Bewertet mit 5 von 5 Sternen

Amazing swimsuit for masc style

I have been looking for a swimsuit that fits my more masculine style and this is now the only website I will be using! It was true to size as well which is unusual. I will definitely be using Seafancy again. Thank you for making me feel confident in a swimsuit!

27. Dezember 2024
Bewertet mit 1 von 5 Sternen

Item not received

I have not received my article

Marie

13th December

6. Dezember 2024
Seafancy-Logo

Antwort von Seafancy

Dear Marie McNamara, thank you for your feedback.

Based on your after-sales request, we’ve processed a full refund for you. Thank you for your support and love. We wish you all the best and hope you have a wonderful day!

Bewertet mit 5 von 5 Sternen

Great range of swimwear

Great range of swimwear. At 70 something I’m not keen on legs that come up to my armpits and Seafancy have plenty of elegant alternatives. But most of all I praise their customer service. Incomparable!
Thank you seafancy.

7. Dezember 2024
Bewertet mit 2 von 5 Sternen

Be careful!

I ordered two identical swimsuits with the intention of returning the one that didn't fit. Although some information regarding returns is available on the Sea Fancy website, it isn't totally transparent. I had a prompt response to my email requesting details on how to go about returning the unwanted swimsuit but the process was tortuous, involving posting the item to New Jersey, USA, and it was clear from the tone of the email that it wasn't an option favoured by the company but if I 'insisted' that would be my choice. The preferred way forward for the company was a gift card or partial refund on the unwanted item. Although Sea Fancy has a co.uk website, I think it's based elsewhere in the world. The tone and some of the phrasing in the emails I received are not 'standard', and I was made to feel like I was an awkward customer.
The tankini looks ok in terms of quality but I'll only know for sure when I use it. The waist band on the one I wanted to return is slightly twisted.
I didn't want the hassle of returning an item to the US, and I had a very strong feeling that the company didn't want me to do that either ('for some commercial reasons') so I kept both and accepted a partial refund (minus a handling fee of £18!!!)
All I can say is that I feel there's something very odd about this company and I shan't be a repeat customer.

20. November 2024
Bewertung ohne vorherige Einladung
Seafancy-Logo

Antwort von Seafancy

Dear Clare Moore, we are sorry to see that this experience did not meet your expectations. 

First and foremost, we are a company that sells to many countries. Original concepts and product development require a lot of investment, which is exactly what we set out to do with our brand. For a growing company, product design and quality assurance are always a top priority. Based on our years of experience, we are confident that we can continue to build on our strengths while improving on areas that need attention, including your concerns about our returns service.

Secondly, we continue to be sorry that our return policy has not met your expectations. Currently, our return policy requires customers to cover their own return shipping costs, and alternative options such as gift cards are proven and popular forms of compensation for many customers. Returning an item is a basic right of our customers, which we certainly support and protect, so the return address is sent to the customer along with the compensatory programme. Regarding the after-sales experience you mentioned in your feedback, we apologise for the unprofessionalism of our customer service representatives.

Lastly, whether you choose to shop with us again or not, we sincerely thank you for supporting us this time.

Bewertet mit 1 von 5 Sternen

Did not have a good experience

I ordered 4 swimming costumes in different sizes, as I’m never sure what size I’ll be. They took 3 weeks to arrive. When they arrived, none of them fit. I reached out to Seafancy for a refund, and was offered 30% refund and to keep the items, or a gift card. I explained I wanted a 100% refund and had no use for the items. They then returned back to me to say they could offer a 60% refund, and I could keep the items. Again I explained I wanted 100% refund. On the third email, they said they would issue a full refund less £7 handling fee per item, and I still didn’t have to return the items. I took this option as I really couldn’t be bothered to go back and forth with them.
A very wasteful company, would not use unless you are certain of your size!
In response to the reply below - I never said I was unwilling to cover the cost of postage to return. I was unhappy with the option of not getting 100% refund which was not offered until the 5th or 6th email, even though I asked for that in the first email!

7. November 2024
Bewertung ohne vorherige Einladung
Seafancy-Logo

Antwort von Seafancy

Dear Chelsey, thank you so much for taking the time to share your feedback. We sincerely apologize that your shopping experience did not meet your expectations. Customer satisfaction is extremely important to us, and we’re truly sorry to hear about your concerns regarding your order.

We totally understand how frustrating sizing issues can be, and we hear your request for a full refund loud and clear. Our customer service team handled the situation based on our return policy while also working to get you some extra compensation within those guidelines. As stated on our website, return shipping fees are the customer's responsibility. We're really sorry that our policy didn’t meet your expectations. Please know that every response from our team is thoughtfully coordinated with the right departments to advocate on your behalf. We’re also deeply sorry for the delays in the process that caused you inconvenience.

Most of our swimsuits are true to size. You can refer to the "size guide" on each product page for detailed measurements. If you have any issues selecting a size in the future, we recommend reaching out to our customer service team at service@seafancy.com for guidance before completing your purchase. We look forward to assisting you!

Should you have further questions or need additional assistance, please don’t hesitate to reach out to us. We would love the opportunity to turn your experience with Seafancy around.

Bewertet mit 1 von 5 Sternen

I haven’t received my order

I haven’t received my order

3. November 2024
Seafancy-Logo

Antwort von Seafancy

Dear Lynne Bery, thank you for reaching out to us regarding your recent order.

Our team has already assigned staff to follow up on the status of your order and will email you today with an explanation. Please check your inbox at your convenience. Thank you for your support and patience.

If you have any other questions, feel free to reach out to us anytime at service@seafancy.com. Wishing you a wonderful day!

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