Placed order, never received, called multiple times, received garbage run-around answers. I finally got an email stating they misplaced my order and it was never made, their advice was that they c... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Placed order, never received, called multiple times, received garbage run-around answers. I finally got an email stating they misplaced my order and it was never made, their advice was that they c... Mehr ansehen
Unternehmen hat geantwortet
I spoke with your AI about the thickness of the blinds that I was ordering and it gave me bad information. When I called back to speak with an actual customer service representative the week befo... Mehr ansehen
Unternehmen hat geantwortet
PATHETIC OVERALL EXPERIENCE. “Brand Ambassador” made everything WORSE by continuing harassment in a thread of 7 emails back and forth… for a shipping charge of less than $11!! Again, I sp... Mehr ansehen
Unternehmen hat geantwortet
The selection and ordering was easy. They took a while to be delivered, but they are custom made, and well-made, at that. Personally, I would rather have a high-quality product that takes time to g... Mehr ansehen
Unternehmen hat geantwortet
Shop SelectBlinds for custom Blinds, Shades, Curtains, and Shutters — all backed by our Guaranteed Fit when you select Fit Protection while customizing your order. Whether you’re searching for a “blinds store near me” or shopping online, enjoy the convenience of ordering from home with the quality of a local expert. Explore no-drill options like Roller, Roman, and Blackout Shades for easy installation and modern style. Get free shipping, top-rated service, and free samples before you buy. Lock in your discount for 30 days and enjoy a perfect fit, every time.
145 South 79th Street, 85226, Chandler, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 95 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Ordered Select Blackout Roller Shades for two windows (inside mount) that have existing Wooden Blinds. Was looking for more light control and fitment. Quality product for the price, easy ordering, easy installation and operates well after two months. I ordered mine with motorized wand control for simple automation. Plenty of clearance between Wooden Blinds and window frame. My only recommendation is to purchase window frame light blocking tape trim for total blackout as light will leak on the edges. Not a deal killer but more of a personal preference.

Antwort von SelectBlinds
On my 8th call to customer service with these people. The customer service is probably the worst I have ever experienced. Every time I call them its like starting the process over again. They still have not put a tech person on the phone to resolve my issue i have sent them videos read their terrible instructions over and over and my shade will still not work and they refuse to take care of the situation. I would stay far away from this company. If you have an Issue they will not help you its almost as if they hope you will eventually just go away..

Antwort von SelectBlinds
I have 2 blinds that don't I spent a lot of money and have not had an answer yet as to what to do
I need this resolved quickly
thank you

Antwort von SelectBlinds
A big runaround! I ordered a sample and ordered via a link from that sample invoice. The blind I received was a totally different blind and they refused to return and make it right! This is thei error in their link. In addition no one ever called me back for over a week and they indicated someone would, Ridiculous! There are lots of companies out there so skip this one! A scam!!!

Antwort von SelectBlinds
I received my blinds quicker than I thought. I installed my brackets for an outside mount and the blinds would not snap in. I contacted customer service on 8/2/26, and just heard back from select blinds, today, 8/25/26! That's ridiculous! The directions they include with the blinds are inadequate. I figured it out and got them installed. I didn't want to screw up the brackets by bending them. Gratefully it worked, without any help from customer service.

Antwort von SelectBlinds
Love the look of the blinds. Several blinds I ordered were backordered. 2 of the blinds don't hang exactly horizontally.

Antwort von SelectBlinds
STAY AWAY FROM THIS COMPANY, WORST CUSTOMER SERVICE AND QUALITY CONTROL ON THE PLANET! I CANNOT BELIEVE HUNTER DOUGLAS ACQUIRED THIS INFERIOR COMPANY - YOU CANNOT EVEN SPEAK TO ANYONE THAT YOU CAN EVEN UNDERSTAND. ORDERED BLIND MECHANISM DID NOT WORK TO OPEN BLIND; TOOK 3-4 WEEKS TO GET REPLACEMENT. GOT NEW BLIND TODAY PAID AN INSTALLER ONLY TO HAVE THE SAME PROBLEM WITH SECOND SHADE! ON THE PHONE OVER AN HOUR TRYING TO GET THIS RECTIFIED, TO NO AVAIL -- STAY AWAY!!!!!!!!

Antwort von SelectBlinds
Haley understood the value of honoring this customers previous purchases of vertical blinds. Having problems early on with the quality of mount points failing. She took the time, went the extra mile, and reinforced my trust in future purchases. Her dedication convinced me I choice the right company to service all my future window covering needs. Five Stars Way-up on this review…Thx Haley for making every effort in managing this customer’s concerns!

Antwort von SelectBlinds
Thought I was ordering the same as what I had purchased before, but this order was a thicker blind that is not right for our doors. They already are starting to sag when raise all the way. I guess that was why they were 50% off. Don't know what I can do and if the warranty works. They will have to do for now I guess.

Antwort von SelectBlinds
This was the second order for blinds that never went to production. I requested an update on my order and was simply refunded my money and left with no option for my order issue to be corrected or expedited.

Antwort von SelectBlinds
Product was not as advertised and the return policy is awful

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Select blinds quality are great! I was not sure what to expect when our Roman Shades arrived , however my husband and i are very impressed with how they are made. We LOVE our new look!!!!

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Superb product and workmanship! Stylish and beautiful

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Blinds shipped WEEKS after they said they would and then arrived damaged. I asked for a refund because after a month i no longer even needed them and select blinds told me no and sent a replacement that i now have no use for. I will never order from this company again!

Antwort von SelectBlinds
SelectBlinds did not deliver some of our blinds. We've spoken to 3 "customer service" agents thus far, over a period of weeks, and none have been helpful thus far. We have a tracking number that shows the blinds in question left their facility, were damaged in shipping, and then were returned to the exact facility they left from. They haven't remade our blinds and keep telling us to wait 48 hours more. Also, one of the blinds that we DID receive was cracked, but usable. The quality control is absolutely horrendous and somehow, their "customer services" is worse.

Antwort von SelectBlinds
Very thorough & prompt communication with Select Blinds. Samples were so helpful & appreciated. Delivery process & directions for installation were great.
Suggestion:please consider sending a lining sample also since it changes the degree of natural light coming through the blind. Am most satisfied with my blind, thank you.
Terrible . Hopefully I’m a one-off , but buyer beware . Bought two sets of blinds , one of which came with a frame color that they don’t present nor show in there marketing materials (ie they show white with everything ), yet they have a small bullet point below that says they will “color match frames with blinds ). Other blinds they have on this website allow you to choose color , but this one , I guess they expect you to see all colors of their blinds paired with what frames , then send you something different . Given they have some sort of customer sat claim , I called texted and emailed and they stuck to there little statement below and wanted to charge me . It was only after complaining to there “Brand Ambassador” that I was going to have to knock them on my review that they decided to waive further charge and remake them for free . Fast forward a couple weeks I get another package from them that clearly can’t be the replacement as the box was too small . Sure enough , it was a set of white frames , but white frames the size for the OTHER blinds I ordered that already had white frames . Did they immediately recognize the error and correct it ? No, they left me hanging for another week + hoping I’d go away . During that time I decided to open the second set of blinds I purchased which were supposed to be electronic blackouts for my skylight . So I got some set of blinds that clearly were not skylight as they had the string pull system , nor did it have the power pa l to run them …..yet , they included the remote . Did they jump to help resolve the manner ? Nope , again they operated as if they’d just wait it out and see if I’d stop complaining . Finally I said , if you are not going to take the time to correctly replace my blinds and provide decent customer service , why don’t you just refund my entire purchase . Curiously , that they did within 2 days vs trying to fix it . So again , buyer beware , and really go at there “Brand Ambassador “ who will do something for you only in exchange for the promise to give a good review .

Antwort von SelectBlinds
As of August 30, I have not had a response from Select Blinds on a way to make it right. I’ve sent 2 follow-up emails per their request.
Below is my original complaint
The Roman Shades I received look nothing like the advertised photo online.
They look so cheap I cannot use them.
I complained and Select Blinds did nothing to rectify the complaint. I was told they found nothing wrong with them.
I wish there was a way to post a photo of the advertised Roman Shade photo compared to the real thing. So disappointed

Antwort von SelectBlinds
The Roman shades do not fold properly when being raised.

Antwort von SelectBlinds
The selection was good. The descriptions didn’t help in determining the differences between the quality of the blinds, so we went middle of the line. They’re extremely hard to open and close, the wand is for sure going to break, probably sooner than later. They were missing some of the plastic tabs to help with lifting and lowering. I could see some were only supposed to have one but they should all have two. When I called customer service to get the tabs that were missing, I don’t know where I was calling, but I didn’t ask all the questions I had because communication was nearly impossible. I just asked for the missing lifters and I’ll just deal with the blinds as they are. They look good, but I’ll definitely let friends know of my experience before I recommend

Antwort von SelectBlinds
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