SelectBlinds Bewertungen 

Awful. Cheap materials and major design flaw where the header faces the wall instead of the room. Also the wrong instructions were included for drill blinds and the blinds I ordered were no drill. And customer service was worthless. Buying select blinds was a huge mistake.

Halley is great and SelectBlinds is very fortunate to have her.

Very helpful with samples and information prior to ordering. Well priced and delivered quickly. Quality is good. Not like expensive custom roman shades but more than acceptable. I would buy from them again.

Select Blinds is a company that stands behind their product and values their customers. I was so happy with my first order of 2 Blackout Top Down/Bottom Up Cellular Shades, that I ordered 3 more for the second bedroom. Easy to install and trouble-free. When I noticed the cord of one was fraying, I called to order another (it was more than a year out of warranty) and they sent me a new one for free! You can bet that when I replace the 4 remaining window shades, I’ll be buying from them.

My experience with SelectBlinds has been absolutely unacceptable. The products themselves have been unreliable, but what has made the experience significantly worse is the customer support and the way my warranty issue has been handled.

Responses are repeatedly delayed, the process is unnecessarily dragged out, and instead of resolving problems promptly, I was left waiting while valuable warranty time continued to pass. In my experience, the handling of my case gave me the impression that these delays benefited the company by allowing more time to elapse toward the expiration of the warranty.

I am particularly disappointed with my interactions with Archie and Raghavendra. Rather than moving my issue toward a resolution, their handling of the matter resulted in additional delays and wasted more of my time. When a customer is dealing with a defective product under warranty, they should not have to repeatedly chase customer service while the clock continues to run.

Poor-quality products are bad enough. Pairing them with slow, frustrating warranty support makes the situation far worse. Based on my experience, I have serious concerns about SelectBlinds’ approach to customer service and warranty claims.

Crappy products, crappy customer support, and a warranty process that, in my experience, raises serious questions about how customers are treated. I would not purchase from SelectBlinds again and cannot recommend them.

I am extremely disappointed with both the product and the warranty experience with SelectBlinds. I purchased an expensive motorized woven wood shade, and after only about five or six months of use, the remote stopped working, the shade started sagging badly in the middle, and the internal cord/thread came loose. I have been manually lifting the shade and wrapping the loose cord myself just to use it.

I first contacted SelectBlinds about the warranty on July 17. They confirmed that the product was covered and told me my claim had been escalated. It has now been more than six weeks, with multiple follow-ups, long delays, and still no resolution. The response I eventually received didn’t even address how they were going to resolve the defective product, and after I clarified the issue again, I received no response.

This has been an extremely frustrating experience. A warranty means very little if you can’t actually get the company to honor it when the product fails. I chose SelectBlinds after seeing many positive videos, but I really wish I had known what the product quality and warranty experience could be like before making such an expensive purchase.

The quality of the blinds is great.
Ordering them was simple and they look perfect. Customer service was easy to deal with and kind. Very satisfied with Select.

Website is easy to navigate. Many types, styles and colors to choose from. Good measurement tips. Ordering and payment is straightforward. The no drill blinds are so easy to install. Well worth the little extra money. Shipping was on time. If your shopping, check their website.

I paid a lot of money for my blinds. Two little pieces were missing from one and instead of making it a quick fix, the team has taken way too long to resolve my problem. I am still waiting a resolution to get the parts. I am first time customer and I think this is my last time.

I ordered a large sheer blinds that the cordless lift and lock with click fit. It looks awesome and was fairly easy for my husband to install.

Took a long time to get any support. Their satisfaction guaranteed policy is very weak. They only "guarantee' that you get the same discount as when you originally ordered so you could be out $100s. Blackout curtains have a lot of gap. Had to order extra covers for the sides.

Great blinds. The mounts were confusing, but finally figured out how they snapped in

If there was a negative rating I would give you that. Customer service needs to be more truthful. Makes me feel like your company is a scam. Production team messed up my order twice. Now I’m out $300. Company only cares about profit not customer satisfaction.

Easy to order. Blinds came in as advertised at a very competitive price. They are beautiful substantial blinds. Customer service was great as well! Well done

The shade I ordered was made too short. I submitted documentation and photos, but it took weeks to hear back. In the meantime, I did a chat with a representative who couldn’t help me. They then transferred me to customer service and I was disconnected after 15 or 20 minutes.

I finally heard back from customer service after a few weeks and was told to submit photos again. I was out of town, so didn’t see the message for two days at which time I resubmitted the photos. That same day, I got a message saying I needed to reply within 24 hours or my case would be closed. An hour later, I got another email saying they closed my case.

Now, I have to call yet again since no one is getting back to me. This is the worst customer service I have ever received. I’m an interior designer and will bring my business elsewhere.

Missing items. Took 3 weeks and several phone calls to get them. That was a rush delivery too.

I was relying on the fit warranty to buy and when my sheer shade blinds didn’t fit your company declined to back this fit warranty!

The locking mechanism broke on the right side and none of the trims can slide onto the frame at all. I've tried many times and the trim does not slide, click or stay on. I tried with the frame on the window and the frame off of the window to get the trim on the frame on all sides. I even cut myself trying to slide them on.

I had an issue with my order that was my fault. Regardless, SelectBlinds worked with me to make things work in a manner that far exceeded my expectations.