SelectBlinds Bewertungen 

These guys are great! Quality blinds at affordable price and fast shipping. And, in top of that, excellent customer service. I made a measurement mistake in one of the blinds that I ordered and after a quick call they sent me a new replacement blind at zero cost! They are now my first choice when buying blinds.

Customer service wasn’t really helpful with answers about our remote control shades.we now have 5 shades in the same room and have to use two different remotes.

My order is a week late and still stuck in customs because of unpaid tariffs. The company says it’s still on the way. I’ve tried calling and chatting with no answer as to when I will receive my order.

Update- I can give 5 stars to Ariel with customer service because she followed up with me and gave me a refund after over a month of not receiving my order. However the company gets one star because it took multiple calls, chats and emails to ultimately never receive my order, which was the sole purpose of ordering from select blinds.

I ordered No Drill shade trusting the product page. That was a mistake. The listing 'No Drill shade actually came with bracket using with screws to drill. This is not a small mix-up. The page is built in a way that leads customers to buy the wrong item.

I read that listing carefully and was still misled. Key details were vague, buried, or left out entirely. Whether it's deliberate or just sloppy, the result is the same: the customer pays for the company's poor presentation.

Then I contacted customer service, and it was a waste of time and refused return or refund. I got no solution, no accountability, and no real apology. It felt like they were only trying to make me go away. and order again with my expenses.

Bottom line: Read every detail twice before ordering from this site, and don't expect support to help when something goes wrong. I will not be buying from Selectblind.com again, and I'd urge anyone else to think hard before they do.

First, I bought 13 blinds less than a year ago. They were supposed to be free of any needed hardware. The company got it wrong and would do NOTHING to help.

I got new windows installed a day ago and had to take the blinds and their hardware down.
I just spent over 1 hour trying to get one blind back up. The video directions don’t work and this thing still isn’t up.
It’s not “as easy as hanging a picture frame” I’ve hung many. This blond won’t click into its bracket no matter what is tried.
Stay away from this company. They’re horrible in a number of ways.

SelectBlinds makes reasonably priced high quality products and has an excellent warranty should anything go wrong. It turned out that the very large blackout shades were too heavy for the system to raise and lower the blinds.

The warranty policy requires that anything that needs to be replaced be replaced with the identical item, but after having the replace the shades more than once and continually have the cords snap from the weight, I finally reached Customer Care Supervisor, Jay Aneses.

She was superb. Professional. Knowledgeable. Helpful. Resourceful. An excellent listener who completely understood our concern and found an excellent solution, which had us feeling like valued customers. She is a gem!

Skylar, the rep who i interfaced with, was phenomenal. She navigated all of the production team's challenges and got my replacement order processed quickly.

I have had to replace my blinds from Select Blinds 6 times in 9 years - shoddy product that doesn’t last more than a few years and worst thing is that they discontinue their colors often so if one blind breaks I have to replace the entire room so I have the same color in the room. So bad and only a 3 year warranty which seems to run out exactly when they the blind breaks

This is my second attempt to leave a review...tried on the SelectBlinds Website, but their AI said to do it here instead...so that's a thing...I even had a picture of the light coming in (as described below)...

I ordered the Click2Fit Cordless Total Blackout Cellular Shades in August 2026.

The blinds do an OK job, but buyers looking for a true "blackout" experience should know what to expect.

The shades themselves block light well, however, a significant amount of light leaks from the edges of the shade. Using the included light sealing strips helps light from escaping the outsides of the metal channels, but not for gaps around the shade itself. Plan to put vinyl on your windows, or adding curtains to assist with the gaps in this product to get a true "black-out" experience.

Installation was OK. Installing the side channels were the most challenging for me as pieces didn't quite line up perfectly and needed some significant pressure to get them into place. The Click2Fit technology was cool, and needed since I had to uninstall and reinstall a few times to add the light sealing strip, etc. The Headrail Light Block Covers were not helpful.

It took about two weeks from order to delivery (a little less). It was delivered without damage (hurray!). I did not have to deal with customer service (except for the AI bot in leaving the review).

Good luck in everyone's blackout efforts!

Terrible experience, products arrived without remote control - 7 missing out of 9. You can’t install fully without remote - the blind is permanently open. I called customer support for replacements, orders placed and one week later no remotes. Called several times and no progress. People are nice on phone but nothing is escalated or moving forward- hard to explain to clients (special needs adults) who are waiting on these to help them sleep better.

I received the wrong product. I called to work on a solution, was hung up on once and dismissed during the next call. I will certainly never buy a product from this company. Additionally, I will direct anyone and everyone away from this company and the products offered. NEVER BUY FROM THEM. Go to Blinds.com, far better service and product.

Blinds have dents in the pleats, and one side doesn't retract all the way.

Completely awful. The blinds are terrible quality and don't fit. Customer service is nonexistent. AVOID. Fighting to get my money back.

I've talked to customer service, I've made videos, I've gotten responses by email from "factory experts". My shade still doesn't work. It's not a battery thing. It's the mechanism that causes the shade to go up and down. When the "jog" tried to happen, it's stuck. So not only does this seem to be of poor quality, but the customer service is even worse.

I have purchased two times from Select Blinds. The first purchase went well. The second purchase was four roller/shade blinds. Three of the four were fine. One blind did not track properly. I called c/s. I followed all suggestions. The blind still did not work. I submitted photos and was told someone would call or email within 48 hours. No call or email. I called again. The rep confirmed the pics were received and that I would get a call or email in 48 hours. No call or email. I am disputing the charge for the item with the credit card bank. I would not suggest purchasing from select blinds.

Site, amazing
Order, prompt and quality the best.
Install Instructions - Superb
2x now I have ordered a blind and received product that has white on one side and color on the other. I am still stumped at how it happened but I think that the site should state at check out, "are you sure you want a duo colored blind".
Other than that great

The final resolution, a full refund was appropriate and satisfactory. It took, however, a month to get there. There were numerous meaningless chats and phone-calls promised but unfulfilled. Finally, I did connect when an escalation supervisor called and emailed me back and resolved the case. It should not have taken a month of ignoring the issue, therefore the bad review. The fabric was fine, the installation method did not work.

Your online portal took my order and charged me. Then my order was “in process” for weeks. I spent weeks with hours on hold and customer service telling me they couldn’t do anything… because they can only message the production facilities… with empty promises to get back to me. Ultimately someone explained your system was experiencing glitches and my order was basically cancelled. I had to start over… sheets hanging over my windows for 6 weeks. But I do like the blinds I ultimately got. It wasn’t easy though.

Absolutely horrible customer service. blinds came not in the size I ordered, CS refused to send me a replacement after I sent photos and then asked for the same photos I already sent. I had 15+ windows to shop for my house, and I intentionally went elsewhere given how untrustworthy the company is

Review Title: Order #US58234 – Missing parts, endless AI loops, and zero human supportReview Body:I am extremely disappointed with the lack of customer service from SelectBlinds. I received my order for app-controlled, remote-operated blinds on September 3rd, but the package arrived incomplete, missing both the essential charger and the USB connection required to operate them. As a result, the shades are completely unusable and sitting idle.Trying to get this resolved for Order #US58234 has been an incredibly frustrating experience:Sept 3: Left a detailed message on the website. An AI agent promised a customer service representative would contact me. No one did.Sept 8: Called the support number and was forced through another AI loop, which instructed me to fill out an online action form. I completed it immediately.Sept 9: Having received no confirmation, I submitted a second online form.It has now been a week since delivery, and I have yet to receive a single response from a real human being. SelectBlinds is quick to take your money, but completely absent when they make a mistake with your order. Avoid this company if you expect basic customer support.Desired Resolution:I require a live customer service representative to contact me immediately regarding Order #US58234 to ship out the missing charger and USB connection overnight at no additional cost. If the parts cannot be provided immediately, I expect a full refund
UPDATE: Finally, after many attempts and a few reviews on platforms like this, I received a prompt response from SelectBlinds. The missing parts are on their way.