Serviceoctopus.com Bewertungen 

30
TrustScore 4 von 5

3,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

The cleaning crew they sent destroyed the carpets of our old flat and now we have to replace them at our expense. Their site indicates these cleaners are vetted but the cleaners who cleaned our flat n... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Simple booking process. My confirmation email took 25 mins to arrive which was a little annoying. The support person said that it was due to a server delay and that they are normally instant. PNP... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Fantastic experience with this compnay. The website is extremely easy to use and I didn't have to call three different companies to get a quote which saved me some hassle. I would suggest that th... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent - no reservations, I would recommend this company to anyone. my previous tenants left the flat it in a terrible state but the cleaning company who came did a great job. Was like new. I would... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Häusliche Dienstleistungen

Informationen, die aus verschiedenen externen Quellen stammen

About us Service Octopus is the UK’s first and only price comparison and instant booking service for professional cleaning. Get a quote and book through our secure website in just a few minutes. Save time and money No more endless Googling or holding on the line for a quote over the phone. Simply enter a few key details about you and your property to receive quotes and customer reviews from a range of local companies. Then, book the one you want instantly. Finally, our price promise means you will never pay more through our site than going to the company direct. Giving you peace of mind Our expert team have worked in the cleaning industry for more than six years - we understand the importance of finding a company you can trust. That’s why we manually select and approve all the companies on our site to ensure a consistently high quality of service. Sounds good, right? Start comparing now @ https://www.serviceoctopus.com


Kontaktinformationen

3,9

Gut

TrustScore 4 von 5

30 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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3,9

Alle Bewertungen

(30)

0 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Destroyed our carpets

The cleaning crew they sent destroyed the carpets of our old flat and now we have to replace them at our expense. Their site indicates these cleaners are vetted but the cleaners who cleaned our flat now deny ever being there.

10. Juni 2018
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Doesn't honour price guarantee

Has a great and easy to use website, however when I rightly tried to use their price guarantee (for a lower quote direct from a supplier) they refused to honour this without giving any reason.

7. März 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Had an issue with one of the cleaning companies listed on the website who I made a complaint against. The owner of Service Octopus endeavored to get in touch with me immediately, offered me a full refund of my booking fee and informed me that the troublesome cleaning company had been removed from the website.

Very good customer service, would recommend.

31. Jänner 2018
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Loving this site

Loving this site! Piece of cake to use.

30. Jänner 2018
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi James!

Glad to hear you enjoyed your experience with Service Octopus.

Don't forget to tell all your friends and family :)

Best,
The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Excellent company

Excellent company - no reservation. I would recommend to anyone.

23. Jänner 2018
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Matty

Thanks for the feedback. Glad we could help.

The Service Octopus Team.

Bewertet mit 5 von 5 Sternen

Piece of cake to compare and book …

Piece of cake to compare and book quotes on Service Octopus. I booked with PNP cleaning and Deniza and the team did a fantasitc job. The place was spotless and to our surprise the landlord even commented on how clean it was. I could have cleaned it myself but it would have taken me and my housemates the whole day!!

3. November 2017
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Booking was fine

Booking was fine. No issues on the day. Would recommend.

31. Oktober 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Lee

Thanks for the feedback and for recommending us to your friends and family.

See you again soon.



The Service Octopus Team.

Bewertet mit 1 von 5 Sternen

I don't even want to give this company …

I don't even want to give this company one star. The cleaning crew they sent ruined the carpets of our old flat in an end of tenancy cleaning and then that crew denied they ever cleaned it. ServiceOctopus takes no responsibility for the actions of the crews they send. We were refunded a small booking fee but had to pay £1500 to replace the carpets. If the cleaning crews they work with are not reliable they should not assign them to jobs.

27. Oktober 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Danielle

Thanks for your feedback.

We're sorry to hear about the difficulty you faced with the cleaning company you booked on Service Octopus.

Our customer support team are looking into this and as a gesture of goodwill we have refunded the booking fee you paid.


The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Easy to use website and I booked the …

Easy to use website and I booked the cleaning in under 5 mins. The company I booked did a good job with no issues!

26. Oktober 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Olivia!

We're loving the cute dog in your profile pic!

Thanks for taking the time to leave us some feedback. We really appreciate it.


The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Simple booking process

Simple booking process. My confirmation email took 25 mins to arrive which was a little annoying. The support person said that it was due to a server delay and that they are normally instant.

PNP Cleaning did a good job on the day and Winkworths didn’t have any issues with the cleaning.

24. Oktober 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Ben

Thanks for taking the time out of your day to leave us some feedback.

I've discuss this with our tech team and we did have a minor delay in sending out the emails during the time you made your booking.

I'm glad to hear the company did a good job and you we're satisfied with the whole experience.


See you online again soon


The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Excellent

Excellent - no reservations, I would recommend this company to anyone. my previous tenants left the flat it in a terrible state but the cleaning company who came did a great job. Was like new. I would have booked a removal company through the site to remove the rubbish, if they offered it. Very easy to use, even for an old man like me!

29. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Thanks Raj

We appreciate you taking the time to leave us some feedback.

We are working on adding new services which complement the cleaning services we currently offer.

Watch this space.


The Service Octopus Team

Bewertet mit 5 von 5 Sternen

really easy website to use

really easy website to use. company that turned up did a good job too.

28. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Simone,

Thanks for the feedback.

Be sure to remember Service Octopus when you're next moving in or out.




Regards,

The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Awesome experience with Service …

Awesome experience with Service Octopus. Fast and simple booking process

20. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Amelia

Thanks for the review!

We're always happy to hear that we're saving customers time and money.

All the best.

The Service Octopus Team.

Bewertet mit 5 von 5 Sternen

Great booking service!

13. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

HI Lara

Thanks for the review!

Glad you found our service of use!

Don't forget to tell all your friends and family.



Kind regards,

The Service Octopus Team

Bewertet mit 5 von 5 Sternen

Convenient

Convenient, quick and plenty of choices to chose from. We got te slot we wanted booking just a week ahead.

12. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Hugo

Great feedback, thanks for this.

See you again soon.


Kind Regards,

The Service Octopus Team

Bewertet mit 5 von 5 Sternen

super fast and easy to booking

super fast and easy booking. I can't comment on how good the company that I booked through Service Octopus are as my booking is for next week. Will recommend to friends when they are moving out. -EJ

11. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Erica

Thanks for your feedback. We're really happy to hear this.



Kind regards,

The Service Octopus Team

Bewertet mit 5 von 5 Sternen

I was very happy with my experience …

I was very happy with my experience with Service Octopus. I booked an end of tenancy cleaning service through their website with PNP
Cleaning. The booking process was simple and easy and the company did a great job on the day. If I had to make a suggestion I would say that it would have been useful to have some kind of questions and answer sections where I could have asked the cleaning company a question directly on the site, like amazon do. Otherwise would recommend using. Saved me a load of time calling around all these companies.

10. August 2017
Bewertung ohne vorherige Einladung
Serviceoctopus.com-Logo

Antwort von Serviceoctopus.com

Hi Michael,

Thanks for the feedback.

That's a great idea. I will pass this feedback onto our development team and see if they can include something like this in our next release.

Kind regards,

The Service Octopus Team

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