Shady Rays Bewertungen 518

TrustScore 3 von 5

2,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will co... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Bought 2 sunglasses for $65 each .. the lenses lasted 1 year and both started peeling. Asked for a replacement and they wanted to charge me $16 each to replace. This is unacceptable. These glasses are... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Mehr ansehen

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.


Kontaktinformationen

2,9

Akzeptabel

TrustScore 3 von 5

518 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

Hat 25 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

The sunglasses are great if you are…

The sunglasses are great if you are looking for a one night stand or a summer to remember. You need to give it gentle love like don’t submerge it in the pool, more less so a beach. These things tend to accerate the aging process and cause sudden demise of everything the sunglasses promise, which is primarily protection from the sun and also looking cool while fighting the supreme light lord who gives you life. So in summary, if you are someone who expects a couple summers or even an engagement or a marriage, please give this pair a pass. Peace out!

31. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Damaged glasses

I broke my glasses and was having some issues getting a replacement pair. I messaged Shady Rays and received a prompt response from Kristen, she was extremely helpful and I received my replacement pair 4 days later. Thank You Shady Rays for living up to your warranty.

23. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I’m really disappointed

I’m really disappointed. I’ve owned several pairs of Shady Rays and decided to order a new pair with speedy shipping. Unfortunately, they never arrived. I contacted customer service multiple times, but the support was limited and unhelpful. I was eventually issued a refund that I didn’t ask for, with no apology or explanation as to what happened to my order. Based on this experience, I won’t be recommending Shady Rays going forward.

18. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Ordered a pair

Ordered a pair, they offered an additional pair for $22 i order that as well

Paid for rush shipment, they never arrived and the customer service is only via text or email. It seems like a very horrible company. I think i will stick with Maui Jims

20. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

SCAM False Advertising

I purchased multiple pairs of Shady Rays sunglasses due to the low price and lifetime lost/damaged replacement guarantee. I lost a pair and attempted to order a replacement, only to find that they changed their terms to a 2 year replacement period after my purchase and refused to replace my glasses. They have also doubled their prices for a new pair of glasses. I will not ever be purchasing a pair of glasses from you again. In fact, I sense a false advertising lawsuit in your near future.

15. Juni 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Unilateral change voids original warranty

Bought glasses in 2022 that I attempted to replace this week. Today, I was told that SR has changed their warranty policy to only be good for 2 years. The original lifetime replacement warranty was voided. After pointing that out and then they wanted to offer a complimentary pair with an outrageous processing fee, but still did not acknowledge their obligation under the original warranty contract received at purchase. Not interested in buying from what I consider unscrupulous company.

27. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

"Shady" Rays ... Their name says it all

I have purchased Shady Rays sunglasses as gifts for others and finally purchased their React R (their higher end sunglasses) for myself. Was driving my boat pulling waterskiers and they blew off my head and landed in deep water. I went to their website to get a replacement under their list/broken warranty and was sent a pair of what looked like a pair of $5 novelty sunglasses. When I contacted them I was told that their React R sunglasses were not covered by the lost/broken warranty. I felt that their presentation of a full coverage warranty was extremely misleading and sending me a pair of cheapy sunglasses to replace my React R sunglasses was kind of insulting.

1. Juni 2024
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Hey Nonya! Sorry for the experience you had with our shades. A few of our collections are not apart of the Lost and Broken program only the Craftsmanship program. We are sorry that you were misunderstood about the REACT protection program but shoot us an email if we can do anything else for you!

Bewertet mit 1 von 5 Sternen

Very poor quality but you get what you…

Very poor quality but you get what you pay for. Lens scratch very easily. Frame broke on one pair. But….what they don’t tell you is replacements are only available up to 2 years. That was my case at least. I’ve had gas station sunglasses last much longer.

22. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I saw Shady Rays on Facebook and took a…

I saw Shady Rays on Facebook and took a chance! Boy are they great sunglasses. So much so the next day i bought another type from them!! Cayman XL fit my male adult size face great so trying the Titan 23XI next.

6. Mai 2025
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

We are so glad to hear you enjoy our shades and are going for more!

Bewertet mit 5 von 5 Sternen

Mobile diesel mechanic

Mobile diesel mechanic , was replacing a dpf and dropped on my face, only got a big scratch on the color rush lenses. Saved my eyes , they look good, feel good, and protect your eyes good haha 10/10

7. Mai 2025
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Wow! We are siked to hear you are okay! Glad our shades could protect your eyes in a tough spot!

Bewertet mit 1 von 5 Sternen

Aptly Named Company

Unable to fulfill an order in over a month, completely ignored requests for some sort of good will gesture, provided no updates on delays or tracking, then claim it’s finally shipped a few days _after_ I requested a cancellation while refusing to issue a refund until I return the glasses (that I haven’t received and they still can’t provide tracking for).

5. Mai 2025
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Broken Frames

Bought a pair a few years ago. Dropped from waist high and the frame broke. Shady replaced them as their warranty stated. Dropped that pair one time and they broke in the exact same place. I didn't even reach out to them. Hope everyone else has better luck. I like the look but they should never break like that. Issue occurred 3 years ago

2. Mai 2024
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Lenses need improvement…

The glasses are fashionable and frames are well constructed.HOWEVER the lenses disintegrate after a couple of years, even if following their instructions about how to clean. I have more expensive glasses , my favorite Oakleys, and the lenses hold up forever.

1. Mai 2025
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Sorry to hear our lenses did not hold up for you, we appreciate the feedback and will try our best to incorporate this into future designs!

Bewertet mit 1 von 5 Sternen

Ordered 2 pairs of sunglasses to get…

Contacted Shady Rays per their response to my trustpilot review. Asked a few questions and copied the texts from the emails I received. The response I got was "Sorry for the inconvenience". No answer to my question. That's it. Shady Rays is fine until you have an issue, then their customer service is really bad. Don't buy Shady Rays.

27. April 2025
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Hey there! That should not be the case shoot us an email at support@shadyrays.com and we will make this right for you! Sorry for the trouble!

Bewertet mit 3 von 5 Sternen

They aren't that great

I'm not going to lie I like the product. I like the website. However the product is a bit underwhelming. I don't see the polarization being anything different from what I used to buy and other stores. Is it that big of a deal? Maybe. Do I feel like I can get a better deal somewhere else? More than likely. Will I buy from them again? No

27. August 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dont waste your time.

After 2 weeks waiting on my prescription fishing glasses I find out they do not make what the website let me order. An email was sent piggy backed on a response to a question asked to customer service. No refund until after I asked. No phone call. No follow up. I have recieved 11 marketing emails from them since my order on March 22 that they couldn't fulfill.

8. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

shady rays when i bough my sunglasses…

shady rays when i bough my sunglasses like 2 yeas ago says free lifetime replacement but nope wanna charge me scratch more easily than oakley ray bans ect this company sucks and should be put under go to walmart if wabr cheap glasses ive had better walmart polarized glasses than shady rays save ur self 20 plus bucks

2. Juni 2024
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Sorry you were misunderstood on our warranties. Let us know if there is anything we can do for you in the future!

Bewertet mit 5 von 5 Sternen

Warranty Claim

2 years ago I bought the original release of the Shady Rays Green Wolf line. These glasses are great. But what is even better is the warranty they come with. I contacted SR today about the frames peeling, and within the hour, they had a replacement pair approved and on the way to my house— free of charge. Do business with Shady Rays in confidence they will stand behind their products and warranties.

1. April 2025
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

We appreciate the kind words towards our brand! Let us know if we can do anything for you in the future!

Bewertet mit 1 von 5 Sternen

They cancelled my account randomly…

They cancelled my account randomly after I replaced my glasses once, Shady scam.

1. Oktober 2024
Bewertung ohne vorherige Einladung
Shady Rays-Logo

Antwort von Shady Rays

Thanks for reaching out to us. I apologize, as I am unsure of what you mean by your account was cancelled. We are more than happy to assist with anything you may need! Please reach out to our Support Team at support@shadyrays.com and we can certainly get this resolved for you.

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