“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
“I ordered prescription sunglasses (Order #7257903), but the fit didn’t work for me — the frames sit on my cheeks and feel too wide. That part is subjective, but what’s disappointing is the lack of... Mehr ansehen
Unternehmen hat geantwortet
I dislike the shady business practice of selling us a free replacement gimmick. $30 is not free replacement, and to be quite honest you're basically paying what the cheap glasses are worth. I will co... Mehr ansehen
Unternehmen hat geantwortet
Bought 2 sunglasses for $65 each .. the lenses lasted 1 year and both started peeling. Asked for a replacement and they wanted to charge me $16 each to replace. This is unacceptable. These glasses are... Mehr ansehen
Purchased pair of Shady Rays sunshades almost 2 months ago. After 6 weeks, frame cracked while wearing shades. Contacted Company, explained what happened, sent pics of broken shades, & verified purc... Mehr ansehen
High quality Polarized Sunglasses that include lost and broken protection. Live Hard. We Got You.
40 Kingbrook Pkwy, 40067, Simpsonville, Vereinigte Staaten
Hat 25 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The sunglasses are great if you are looking for a one night stand or a summer to remember. You need to give it gentle love like don’t submerge it in the pool, more less so a beach. These things tend to accerate the aging process and cause sudden demise of everything the sunglasses promise, which is primarily protection from the sun and also looking cool while fighting the supreme light lord who gives you life. So in summary, if you are someone who expects a couple summers or even an engagement or a marriage, please give this pair a pass. Peace out!
I broke my glasses and was having some issues getting a replacement pair. I messaged Shady Rays and received a prompt response from Kristen, she was extremely helpful and I received my replacement pair 4 days later. Thank You Shady Rays for living up to your warranty.
I’m really disappointed. I’ve owned several pairs of Shady Rays and decided to order a new pair with speedy shipping. Unfortunately, they never arrived. I contacted customer service multiple times, but the support was limited and unhelpful. I was eventually issued a refund that I didn’t ask for, with no apology or explanation as to what happened to my order. Based on this experience, I won’t be recommending Shady Rays going forward.
Ordered a pair, they offered an additional pair for $22 i order that as well
Paid for rush shipment, they never arrived and the customer service is only via text or email. It seems like a very horrible company. I think i will stick with Maui Jims
I purchased multiple pairs of Shady Rays sunglasses due to the low price and lifetime lost/damaged replacement guarantee. I lost a pair and attempted to order a replacement, only to find that they changed their terms to a 2 year replacement period after my purchase and refused to replace my glasses. They have also doubled their prices for a new pair of glasses. I will not ever be purchasing a pair of glasses from you again. In fact, I sense a false advertising lawsuit in your near future.
Went to get a replacement for sunglasses I bought in 2022 with a lifetime warranty only to find they have quietly updated the warranty to be only two years. Not sure how they can change a warranty after I purchased the product. This is shady.
Bought glasses in 2022 that I attempted to replace this week. Today, I was told that SR has changed their warranty policy to only be good for 2 years. The original lifetime replacement warranty was voided. After pointing that out and then they wanted to offer a complimentary pair with an outrageous processing fee, but still did not acknowledge their obligation under the original warranty contract received at purchase. Not interested in buying from what I consider unscrupulous company.
I have purchased Shady Rays sunglasses as gifts for others and finally purchased their React R (their higher end sunglasses) for myself. Was driving my boat pulling waterskiers and they blew off my head and landed in deep water. I went to their website to get a replacement under their list/broken warranty and was sent a pair of what looked like a pair of $5 novelty sunglasses. When I contacted them I was told that their React R sunglasses were not covered by the lost/broken warranty. I felt that their presentation of a full coverage warranty was extremely misleading and sending me a pair of cheapy sunglasses to replace my React R sunglasses was kind of insulting.

Antwort von Shady Rays
Very poor quality but you get what you pay for. Lens scratch very easily. Frame broke on one pair. But….what they don’t tell you is replacements are only available up to 2 years. That was my case at least. I’ve had gas station sunglasses last much longer.
I saw Shady Rays on Facebook and took a chance! Boy are they great sunglasses. So much so the next day i bought another type from them!! Cayman XL fit my male adult size face great so trying the Titan 23XI next.

Antwort von Shady Rays
Mobile diesel mechanic , was replacing a dpf and dropped on my face, only got a big scratch on the color rush lenses. Saved my eyes , they look good, feel good, and protect your eyes good haha 10/10

Antwort von Shady Rays
Unable to fulfill an order in over a month, completely ignored requests for some sort of good will gesture, provided no updates on delays or tracking, then claim it’s finally shipped a few days _after_ I requested a cancellation while refusing to issue a refund until I return the glasses (that I haven’t received and they still can’t provide tracking for).
Bought a pair a few years ago. Dropped from waist high and the frame broke. Shady replaced them as their warranty stated. Dropped that pair one time and they broke in the exact same place. I didn't even reach out to them. Hope everyone else has better luck. I like the look but they should never break like that. Issue occurred 3 years ago
The glasses are fashionable and frames are well constructed.HOWEVER the lenses disintegrate after a couple of years, even if following their instructions about how to clean. I have more expensive glasses , my favorite Oakleys, and the lenses hold up forever.

Antwort von Shady Rays
Contacted Shady Rays per their response to my trustpilot review. Asked a few questions and copied the texts from the emails I received. The response I got was "Sorry for the inconvenience". No answer to my question. That's it. Shady Rays is fine until you have an issue, then their customer service is really bad. Don't buy Shady Rays.

Antwort von Shady Rays
I'm not going to lie I like the product. I like the website. However the product is a bit underwhelming. I don't see the polarization being anything different from what I used to buy and other stores. Is it that big of a deal? Maybe. Do I feel like I can get a better deal somewhere else? More than likely. Will I buy from them again? No
After 2 weeks waiting on my prescription fishing glasses I find out they do not make what the website let me order. An email was sent piggy backed on a response to a question asked to customer service. No refund until after I asked. No phone call. No follow up. I have recieved 11 marketing emails from them since my order on March 22 that they couldn't fulfill.
shady rays when i bough my sunglasses like 2 yeas ago says free lifetime replacement but nope wanna charge me scratch more easily than oakley ray bans ect this company sucks and should be put under go to walmart if wabr cheap glasses ive had better walmart polarized glasses than shady rays save ur self 20 plus bucks

Antwort von Shady Rays
2 years ago I bought the original release of the Shady Rays Green Wolf line. These glasses are great. But what is even better is the warranty they come with. I contacted SR today about the frames peeling, and within the hour, they had a replacement pair approved and on the way to my house— free of charge. Do business with Shady Rays in confidence they will stand behind their products and warranties.

Antwort von Shady Rays
They cancelled my account randomly after I replaced my glasses once, Shady scam.

Antwort von Shady Rays
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