I had to return a faulty item and Tajana was so helpful. My email was answered within hours and she got everything sorted for me, including a refund.
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
DISGUSTED THAT THEY SELL AI SLOP. MY POOR MOTHER PURCHASED THE MOST HIDEOUS AI PILLOWS I AM REVOLTED. STAY AWAY FROM SHAWS UNTIL THEY LEARN WE DO NOT CONDONE DISGUSTING AI SLOP.
Amazing customer service instigated by Therese in Dun Laoghaire and extended to her colleagues in Wexford and Waterford when I was searching for 2 duvet sets. The team tracked them down and I was able... Mehr ansehen
I had to report a faulty item I had bought online at Shaws Department store's before Christmas. I put off emailing Shaws as I did not need the inconvenience of it so close to Christmas. However, m... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Shaws is an Irish family owned business established in 1864 that launched online in September 2021. All products shipped from Ireland and packed with care. Presently, Shaws operates 15 stores in the main provincial towns of Ireland and employs almost 1000 people. We remain a family-run business, with many Shaw family members work in various positions throughout the company. As the company has grown, so too has the depth and range of the products we offer; expanding to now include Womenswear, Menswear, Childrenswear, Schoolwear, Footwear, Beauty, Electrical Appliances, Jewellery, Home Solutions, Gifting and more. Being a service-led business, our people have always been vital to our success, with many dedicating their entire careers to Shaws. This loyalty, and their dedication to our customers, is a key factor in our long-standing success. Such commitment to our customers was recognised in 2020 when we were awarded the ‘Best Brand in Retail Sector’ in the CXi Ireland Customer Experience report. Contact us anytime at online@shaws.ie and please visit our new website www.shaws.ie For generations our customers have trusted us with their loyalty and continued support. It is this trust we pride ourselves on. People matter to us at Shaws, which is why when you shop with us, whether in-store or online, we guarantee you quality and care, from our family to yours.
Kontaktinformationen
New Road, Portlaoise, Co. Laois, R32 NN2P, Portlaoise, Irland
- 057 869 2300
- online@shaws.ie
- shaws.ie
4,1
Gut
258 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
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Good experience
Ordered before Christmas and received very quickly. Found out before New Year that cardigan I had purchased had a faulty front seam. Shaws arranged courier collection (excellent communications) and was refunded about a week later. Very happy and would shop again.
17. Jänner 2024
Bewertung ohne vorherige Einladung
Antwort von Shaws Department Stores
Hi Louise,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Didn't have everything I ordered but…
Didn't have everything I ordered but did let me know and I got a refund
27. Dezember 2023
Antwort von Shaws Department Stores
Hi Margaret,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, and hope you choose to shop with us again.
All the best,
Béibhinn
Excellent service
27. Dezember 2023
Antwort von Shaws Department Stores
Hi Nada,
Many thanks for leaving this review for us, we highly appreciate your feedback!
All the best,
Béibhinn
Ordered item to collect click & collectin wrong store
Ordered item to collect in wrong store. Emailed and was delivered to my local store
22. Dezember 2023
Antwort von Shaws Department Stores
Hi Dawn,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were pleased with our communications, especially in the event where something does not go to plan.
We hope that you continue to choose Shaws, and thank you for shopping with us!
All the best,
Béibhinn
I made a purchase on the 21st and as of…
I made a purchase on the 21st and as of today the 1st Jan no idea when it will be ready for collection. It might be Christmas and new year but that’s no excuse.
22. Dezember 2023
Excellent service from start to finish
Excellent service from start to finish
Best I have ever received
Only took 3 days from order to delivery
22. Dezember 2023
Antwort von Shaws Department Stores
Hi Josephine,
Many thanks for leaving this review for us, we highly appreciate your feedback! I am happy to hear that you were enjoyed our service throughout, and it means a lot to us that you say it is the best you have ever received.
We hope to continue meeting and exceeding our customer's expectations, and that you choose to shop with us again in the future!
All the best,
Béibhinn
Excellent
Excellent. Purchased two items. Arrived on time, and were exactly as presented online. Beautiful. Thank you. I will definitely buy from Shaws again, and I highly recommend.
12. Dezember 2023
Bewertung ohne vorherige Einladung
Had to return and asked if I could do…
Had to return and asked if I could do it at a local shaws.
Got an answer asap was told no problem.
Was told how to do it.
Got there and even though very busy at 10.30 in the morning they sorted me out in no time.
Thank you.
21. November 2023
amazing service delivered on time loved my purchase good prices
amazing service delivered on time
21. November 2023
Great item...fast click & collect
21. November 2023
Excellent service
23. Oktober 2023
Antwort von Shaws Department Stores
Hi Niamh,
Thank you so much for sharing your experience with us, we are delighted to hear that you found our service to be excellent.
If there is anything we can assist you with on a past or future order, please get in touch!
Kind regards,
Shaws
One item was totally different than…
One item was totally different than advertised. I returned this item and another to the store and received refund for one item but not the other after almost a week.
23. Oktober 2023
Antwort von Shaws Department Stores
Hi Vanessa,
Thank you for providing this feedback for us, we would be interested in hearing more about your experience via email (online@shaws.ie) so that we may improve our service.
We invite all of our customer to get in touch with us should they experience any issues with their online orders, so that we may have the opportunity to remedy the situation as soon as possible.
Thank you again for sharing your experience, and helping us to improve our service!
Kind regards,
Shaws
Great fast delivery lovely blouse for…
Great fast delivery lovely blouse for the price l was very happy with it
23. Oktober 2023
Antwort von Shaws Department Stores
Hi Mary,
Thank you so much for sharing this feedback on your order with us! We are very pleased that you received your order quickly, and were pleased with both the quality and the price of the item you ordered. We hope that you choose to shop online with us again, and encourage you to get in touch should you need anything!
Kind regards,
Béibhinn
Antwort von Shaws Department Stores
Hi Mary,
Many thanks for taking the time to leave this review for us! We are delighted to see that you are pleased with your purchase and found our delivery to be timely.
Please get in touch if we can assist with any past or future orders!
Kind regards,
Shaws
A good experience of online purchasing…
A good experience of online purchasing and returning.
23. Oktober 2023
Antwort von Shaws Department Stores
Hi Siobhan,
Thank you so much for sharing this feedback on your experience with us. We are pleased that you had a positive experience purchasing your desired items, and that you found our returns process easy to use.
We invite you to get in touch should you ever require assistance on a past or future order.
Kind regards,
Shaws
Great support
Great support, when had to return, one item, no problem and larger size easily bought.
23. Oktober 2023
Antwort von Shaws Department Stores
Hi Rosemary,
Thank you so much for taking the time to leave a review for us. We are so happy to hear that you found our returns service easy to use and were able to find the item you desired 😊 We hope that you choose to shop with us again!
If there is anything we can assist you with in the meantime, you can always contact us at online@shaws.ie
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