Shift Bewertungen 

The delivery man moved the built wardrobe carefully and considerately. He was very polite and courteous.

The delivery driver was really helpful and polite fantastic service

I explicitly spent ages in the Warrington IKEA store requesting delivery on Wednesday
They delivered Sunday when I am not at home and disturbed my neighbours.
I was prepared to tip the men handsomely for taking the mattress up into my flat on Wednesday when I had a day off.
I have a bad back and can’t shift it.
So now it’s obstructing the stairway so I am told. I am not at home and will get into serious trouble with my landlord.

I booked a delivery from the machine in ikea for next day delivery. My parcel did not arrive & they said sorry we missed you not knowing I have cctv on the property and no one attempted a delivery. Delivery driver didn't answer all my calls. Since I been calling emailed & no response I don't know where my parcel is & what to do. This is 3 days after the delivery was meant to come. The worst company please stay away from them!

Was advised service was same day delivery, for two sets of wardrobes. 2nd day only had 2 doors arrive at 8pm. 3rd day going to have to spend time & trouble chasing this order!

Shift? Definitely need to remove the f from the company name and it would make more sense.
This was a shift experience.
Customer service agent said they will extend the collection time due to them delivering more than 2 hrs late. Got to locker at 21:01 and my time has expired? How long did you extend my collection time by? 1 shift second?
Clowns! 🤡

Order was supposed to be same day but wasn’t. No communication on this, and extremely hard to get through to customer services. After all the hassle they only offered me £15 ‘goodwill’ gesture. Will not be using again.

I cannot understand why a a international brand like IKEA would use a cowboy outfit like Shift. I have been provided with 4 dates for delivery and Shift failed to honour all 4 dates and I have yet to receive my IKEA delivery having waited in for 4 days. Would recommend IKEA change delivery partners as this is damaging their reputation

Did not pickup from Ikea on the day we left, despite selecting same day service. Delayed communication meant we were not in, driver was already 5 mins away when were not at home. Driver did the best he could, but ultimately we had to rush home to avoid our package getting stolen

Lovely driver polite and helpful. Hadcac2vday slot delivered within that time
Good experience.

Let me knew when they were coming arrived on time quick delivery good value will use again

I didn’t get an email confirmation or a text, but I’ve got a phone call half an hour before the delivery and then the two guys that came was very nice very helpful so great service overall it just would be good if you could get an email confirmation just to confirm what you have paid for

Very efficient. Called 20 mins before and arrived on time. Great guy carried very heavy items into house. Polite and friendly.

Email is NoReply
Code at gate doesn’t work
Telephone number goes to VM with no call back
Utterly useless service

Brought everything in exactly same condition as was left in-store! Service was timely and the delivery person was very helpful and polite.

Very polite delivery man

I paid abd was promised delivery within two day. It arrived at the end of day four. Meanwhile every day they kept me hanging not sure if delivery happening or not. I don’t think they realise impact of this disruption on peoples life. Their communication are very poor and when they promise to update they don’t!

Ikea should stop recommending them on their stores!

Fantastic service. After shopping in IKEA on Saturday, we realised we had bought more than we could possibly transport home. Seeing the advert for SWIFT we decided to try it out. We used the terminal to input all our items for delivery, which was booked for delivery on Sunday. 5 minutes into our journey home I got a call from a very friendly guy saying he could deliver it about an hour later. 🤩 I received another call telling me they would be with me in about 20 minutes. My delivery was brought in on time by two lovely, helpful and friendly guys. They were absolute stars and a credit to the company. I would definitely recommend this service to anyone and everyone. Fantastic communication and service definitely 10 out of 10. 🌟🌟🌟🌟🌟

Very quick service , nothing was to much trouble for the driver