ShipToBox Bewertungen 

678
•
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Habitant en Belgique, je ne savais pas recevoir des objets de collection d'une chanteuse. Avec shiptobox, j'ai enfin trouvé la solution. Rapide, efficace et pas de frais caché. Un service client qui... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service and their shipping prices are even better than the rates I have with DHL after shipping around 200kg /month for few years (I got really good rates, yet they are about 60% higher than t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service and genuinely outstanding customer care We have been extremely impressed with Ship to Box from the moment we opened our account. We regularly work with international purchasing... Mehr ansehen

Bewertet mit 2 von 5 Sternen

The repacking service itself works, but the customer service and pricing transparency aren’t great. I constantly felt like I had to pry just to get basic information, like finding out my invoice incl... Mehr ansehen

Unternehmensdetails

  1. Transport- und Versandservice

Vom Unternehmen geschrieben

Unlimited shopping and shipping experience. We buy for you, sales tax free, and ship to you.


Kontaktinformationen

4,6

Hervorragend

TrustScore 4.5 von 5

678 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 62 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,6

Alle Bewertungen

(678)

86 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

A fast and cooperative staff

A fast and cooperative staff, especially Mrs. Asmaa, who follows up on matters with dedication and sincerity.

22. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello MUSSTAFA,

Thank you so much for your kind words and positive feedback! We’re delighted to hear that you had a great experience with our team, especially Mrs. Asmaa. We truly appreciate your trust and support, and we look forward to serving you again! 😊


Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Great experience with the agent(Hossam)

The agent(Hossam) is very friendly and helpful. He patiently guided me through every step. Highly recommended.

21. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Jasim,

Thank you for your wonderful review! We're delighted to hear that Hossam provided you with friendly and helpful support. We'll be sure to share your kind words with him. We truly appreciate your recommendation and look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Ship to Box made shipping MacBooks from…

Ship to Box made shipping MacBooks from the US to Kuwait completely painless. I used their tax-free state pincode for the US forwarding address, which saved me a significant chunk on sales tax right off the bat — a real difference when you're buying Apple products. My packages arrived at their warehouse quickly, and their team handled the international forwarding to Kuwait smoothly from there.

What stood out most was the reliability. The MacBooks were packed and protected properly, arrived in perfect condition, and the whole process was transparent — I always knew where my shipment was. Communication was responsive whenever I had a question, and the pricing was fair with no surprise fees at the end.

If you're in Kuwait (or anywhere in the GCC) and want to buy from US stores without overpaying on tax or worrying about whether your electronics will make it safely, Ship to Box is the way to go. Highly recommended — I'll definitely be using them again for future purchases. Mohamed Sisi, was responsive and also gave a discount, plus added some amount as a starting bonus. A 5 star experience.

20. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Noor ,

Thank you for your fantastic review!
We're delighted to hear that you had such a smooth experience shipping with us.
We'll be sure to share your kind words with Mohamed Sisi. We truly appreciate your recommendation and look forward to assisting you with your future purchases! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Excellent experience with ShipToBox

Excellent experience with ShipToBox. Adam guided me through the entire registration and KYC process, clearly explained all the services, and even helped me sort out a technical issue that was entirely my own fault, all with patience and professionalism. The support made everything simple and stress-free. Highly recommend. Looking forward to using the service.

19. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Ed Fancy,

Thank you for your wonderful review!
We're thrilled to hear that Adam made your registration and verification process smooth and stress-free.
We'll be sure to share your kind words with him.
We truly appreciate your recommendation and look forward to serving you! 😊

Thank you,
Customer Service Team

Bewertet mit 2 von 5 Sternen

Not worth it

The repacking service itself works, but the customer service and pricing transparency aren’t great. I constantly felt like I had to pry just to get basic information, like finding out my invoice included a $60 'remote area' fee that wasn't clearly broken down.
Another issue was the support. They were the ones who offered me a discount, but then they ignored my messages for hours when I asked them to actually apply it. When they finally replied, the grand 'discount' was a measly $5.

12. Juli 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very good expérience

Very good expérience

12. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Ilies ,

Thank you for your review! We're delighted to hear you had a very good experience with us. We truly appreciate your support and look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Very helpfull

Very helpfull. Extremely knowledgeable

11. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Caner,

Thank you for your kind review!
We're delighted to hear that you found our team helpful and knowledgeable.
We truly appreciate your support and look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Great company they have the best…

Great company they have the best costumer service who helped me get to know everything special thanks to adham who helped me through out the process to know about the services i advice to work with this company to get anything from USA

11. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Israa,

Thank you for your wonderful review!
We're delighted to hear that you had a great experience with our customer service. We'll be sure to share your kind words with Adham.
Thank you for your recommendation—we truly appreciate your support and look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Amazing customer service

Very good customer service, I received a phone call from Adam within hours from setting up my account, who gave me absolutely all information I needed - even those I didn’t know I needed! Has been in touch ever since, always polite and willing to help and settle things in the best possible manner for the customer. Sincere congratulations!

8. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Nataly,

Thank you for your wonderful review!
We're delighted to hear that Adam provided all the information you needed and has continued to support you throughout your experience. Your kind words mean a lot to us, and we truly appreciate your trust.
We look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Good Customer Service

The customer service- Adam was very polite and helpful. He was also supportive in making me understand how the system works. Thank You

4. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Sheryl,

Thank you for your kind review!
We're delighted to hear that Adam was polite, helpful, and made the process easy to understand. We truly appreciate your feedback and look forward to serving you again. 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

The best by far - from US to Iraq

The best by far! I was initially hesitant to buy online from the US while being based in Iraq, given how notoriously difficult it is to get international shipments delivered here. However, my experience was absolutely amazing. The entire process took just 7 days in total, and the shipment arrived in excellent condition. Thank you to the team for providing such a great service—keep it up! Highly recommended.

1. Juli 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Muhammad

Thank you for your wonderful review!
We're thrilled to hear that your first experience with ShipToBox exceeded your expectations and that your shipment arrived safely and quickly.
Your recommendation means a lot to us, and we look forward to serving you again in the future! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

So prompt and so helpful!

Adam was such an amazing help especially on a Sunday when I had an issue with a box that arrived. He was so prompt responding to me I couldn’t recommend ship to box more!

28. Juni 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Shona

Thank you for your amazing review!
We're so glad Adam was able to assist you promptly and make your experience a positive one, even on a Sunday. Your recommendation means a lot to us, and we truly appreciate your support.
We look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

I have just register with ShipToBox

I have just register with ShipToBox, so far so good. I have placed my order and have sent it over to them using the USA address. I spoke with Adam online who helped answer all my question and assist me through the verification process. Great service so far, lets hope it keeps going until I receive my items! :)

28. Juni 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Steven

Thank you for your wonderful review!
We're delighted to hear that Adam was able to assist you with the verification process and answer all your questions.
We appreciate your trust in ShipToBox and look forward to delivering the same great experience until your items arrive.

Thank you for choosing us! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Adam was great in informing me how…

Adam was great in informing me how their shipping process works and was able to answer any questions I had.

21. Juni 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Yesenia

Thank you for your kind review! We're delighted to hear that Adam was able to answer your questions and explain our shipping process clearly. We truly appreciate your support and look forward to serving you again! 😊

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

I had a great experience with this…

I had a great experience with this shipping and forwarding company.

I purchased a laptop from Best Buy through their service, and unfortunately, I later discovered an issue with the laptop while it was still under warranty. I am currently in contact with both Best Buy and the shipping company regarding the warranty process.

Mr. Adham was extremely helpful throughout the entire situation. He took the time to explain all the available options and provided detailed information about the safest, most reliable, and most cost-effective ways to ship the laptop from Germany back to the United States for warranty service.

His professionalism, knowledge, and willingness to help made the whole process much easier and less stressful.

Many thanks to Mr. Adham for the excellent support and valuable information. I truly appreciate his assistance.

Five stars without a doubt!

6. Juni 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Ibrahim

Thank you so much for your wonderful review! We're delighted to hear about your positive experience. We'll be sure to share your kind words with Adham—he'll be happy to know his support made the process easier for you. We truly appreciate your trust and look forward to serving you again! ⭐

Thank you,
Customer Service Team

Bewertet mit 5 von 5 Sternen

Reliable service for over 3 years

I've been using ShipToBox for over 3 years now. The service has been reliable throughout this time. Communication is clear and timely. Consolidation and shipping are handled quickly and efficiently. The pricing is competitive and reasonable. I am satisfied with the service and appreciate the consistent work.

Thank you, ShipToBox team, for your outstanding service and dedication. You've made my shipping experience smooth and hassle-free. Highly recommended!

14. Mai 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Artesan

Thank you so much for your continued trust and support over the past 3 years! We’re truly grateful for your kind words and are delighted to hear that you’ve been satisfied with our service, communication, and shipping process. Your recommendation means a lot to the entire ShipToBox team, and we look forward to continuing to serve you for many more years 😊

Thank you
Customer Service Team

Bewertet mit 1 von 5 Sternen

Scam.

Scam.
Shipped for the first time and a total disappointment. Product amount is around 200g, which cost $45, they quoted me for 9 lbs and $51 shipping.
it doesnt end there, to my surprise the shipping fee does not include custom duties. When the parcel came it only weighed 185grams. No box or anything, just bubble wrap and the plastic from fedex.
Customer service are incompetent.

9. Mai 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello

Thank you for your feedback.

We’re sorry to hear about your experience and would like to help clarify and resolve any concerns regarding pricing, shipment weight, and customs charges.

Could you please share your order or tracking number with us so we can review the full shipment details and verify the charges and weight differences? This will allow us to investigate accurately and provide you with a clear explanation and proper support.

We appreciate your cooperation and are here to help resolve this for you.

Thank you
Customer Service Team

Bewertet mit 5 von 5 Sternen

Great team support..great experience

Great team support..great experience

5. Mai 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello samm

Thank you so much for your kind feedback! We’re delighted to hear you had a great experience with our team support. We truly appreciate your support 😊

Thank you
Customer Service Team

Bewertet mit 5 von 5 Sternen

Un tres grand merci a Adam du service…

Un tres grand merci a Adam du service client, il m'a aidé a creer mon client !

24. April 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Bonjour Scott

Un immense merci pour votre retour positif ! Nous sommes ravis d'apprendre qu'Adam a pu vous accompagner efficacement dans la création de votre compte. Nous ne manquerons pas de lui transmettre vos remerciements. À très bientôt pour vos prochains envois !

Merci
L'équipe du service client

Bewertet mit 5 von 5 Sternen

Had never heard of this company before…

Had never heard of this company before because I had never imagined there would be such a service. Their customer care from day one to the very last day was amazing and memorable. Even in a time of war they made sure to ensure safe passage of my package and facilitated constant communication between customer and courier until the package was safely in customer's hands. May they continue to extend the service they gave me to others as well. Will definitely be making use of the service in the future again.

24. April 2026
Bewertung ohne vorherige Einladung
ShipToBox-Logo

Antwort von ShipToBox

Hello Scott

Thank you so much for these incredibly kind words. We are truly moved by your feedback. Our team is committed to ensuring every package reaches its destination safely, even under the most challenging circumstances. Knowing that we could provide you with peace of mind and constant support during this time means the world to us. We are so glad your package arrived safely, and we look forward to serving you again in the future.

Thank you
Customer Service Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr