bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Mehr ansehen
Unternehmen hat geantwortet
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Mehr ansehen
Unternehmen hat geantwortet
Item arrived broken. iHome had a really long, annoying diagnosis process despite an obvious problem. Then told me to get a refund/exchange from the retailer. The Mercatylst/Sidereal quickly agreed to... Mehr ansehen
Unternehmen hat geantwortet
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Jazmin was great – she was helpful and efficient and took care of my problem immediately. Can’t ask for more – a great representative of the company! Thank you!

Antwort von SideDeal®
Caitlin at sidedeal.com was very helpful in offering a solution. I bought a two pack of an item, and one of the items was defective. Emailed them and asked since the item was sold out now, could I send one of the defective items in the 2-pack pack for credit. Caitlin said she would refund me 1/2 of what I paid, and I didn't need to send anything back!

Antwort von SideDeal®
I actually have been a long time purchaser of many of their products. Lately their products and my interactions with them have been horrible. Recently purchased chocolate chip cookies that were very stale and had a bad chemical taste to them. They wouldn’t issue me a refund or accept the return. Also purchased a package of 4 hats for winter use. Not only did they give me the wrong 4 colors, they were all similar colors….Not What I Ordered. Regretfully I must abandon this sinking ship!

Antwort von SideDeal®
Caitlin was awesome and explained to me where the missing part was hiding. Thank you so much for your understanding.

Antwort von SideDeal®
Item had hidden damage and Caitlin from Side Deals
MADE IT RIGHT.
Very HAPPY with the response

Antwort von SideDeal®
I had trouble with an order delivery and Jackie with Mercatalyst solved my issue promptly. I am very satisfied with our interaction and the resolution for my problem.

Antwort von SideDeal®
Wow the follow up and follow thru I experienced with Caitlin my representative was amazing!
I literally thought I was just going to have to have a loss on this purchase. (It broke) it was within their 90 days & they for real literally handled everything so professionally and has quick responses!!!
I’m impressed!! I can now feel much more secure in ordering from them in the future because their customer service was superior!! Thank you Caitlin!!

Antwort von SideDeal®
Caitlin with SideDeal was incredibly responsive once she got to my case, made sure to include all details that could lead to a quick resolution, and ultimately helped me get my issue resolved on a timely manner.

Antwort von SideDeal®
Caitlin resolved my problem relatively quickly and was warm and professional in our communications. She was very helpful, even offering suggestions to circumvent the issue going forward.

Antwort von SideDeal®
Caitlin was thorough, prompt, and very helpful throughout the entire return process.

Antwort von SideDeal®
Caitlin helped me with an offer I recovered that was incorrect. Took ownership of the issue and resolved it quickly and kindly.

Antwort von SideDeal®
I bought two pair of glasses :they are absolutely rubbish, absolutely fake absolutely misleading. I can't see anything they are not good for reading and they are not good for distance as they claimed !!! they literally robbed me up $60.. the five dollar glasses I buy from the corner shop, is hundred percent better😡 it's a scam it's a big lie don't ever buy from them😡

Antwort von SideDeal®
Sean responded very quickly to the issue, and the credit was issued immediately once the FedEx return was entered into the system. Great service!

Antwort von SideDeal®
I had ordered a coffee maker that was delivered in a timely manner but arrived damaged. I notified SideDeal about this issue and received a quick response back on what I needed to do. The individual I dealt with was Caitlin. She was great and very helpful. She detailed for me what I needed to do to receive a refund. Her service was exceptional. Very quick and professional. The issue was resolved in a satisfactory manner.

Antwort von SideDeal®
I contacted SideDeal with regard to a package I did not receive although I received an email saying it was delivered. She immediately responded to the email and send ne the delivery photo. I was very impressed with her prompt and thorough response, and let her know it was indeed my porch and that I got robbed. With no further ado, she issued me a refund. How wonderful is she?

Antwort von SideDeal®
Caitlin at side deal helped me tremendously with a complex issue i had with my order. She was polite curteous and prompt. Will definitely continue to do business with them. Thank you caitlin!

Antwort von SideDeal®
The customer service from Angela was very prompt and helpful.

Antwort von SideDeal®
Some knucklehead in the shipping department packed liquid items sideways...and they leaked and leaked and leaked. It was a mess.
I contacted the company, and customer service rep Caitlin stepped up and issued a refund. Thank you, Caitlin!!

Antwort von SideDeal®
Jackie communicated quickly and resolved my issue that was very concerning. At first I was not happy at all with my purchase because what arrived had clearly been well used by someone and not all pieces available in the box. I will continue to use side deals based on the support I received.

Antwort von SideDeal®
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.