bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Mehr ansehen
Unternehmen hat geantwortet
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Mehr ansehen
Unternehmen hat geantwortet
Item arrived broken. iHome had a really long, annoying diagnosis process despite an obvious problem. Then told me to get a refund/exchange from the retailer. The Mercatylst/Sidereal quickly agreed to... Mehr ansehen
Unternehmen hat geantwortet
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The prices are pretty decent and products are also good to great. The problem that made me cancel my membership since 2011 is their customer services. They are shit.

Antwort von SideDeal®

Antwort von SideDeal®
Caitlin was very helpful in getting the issue resolved. There were no unnecessary hold ups and the proceeds proceeded as quickly as could be expected.

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Jackie was great. Quickly refunded me for the shipping issue.

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Jackie’s response from customer service was quick and cordial. She addressed my concerns about whether I could get a replacement product, if there was a charge and if I had to return the faulty product, without my having to ask. I was very happy with the interaction.

Antwort von SideDeal®
Wow! Caitlin almost immediately responded to my problem and fixed it!!!! Awesome customer service.

Antwort von SideDeal®
Ordered a case of wine that shipped late and that I couldn't sign for after already having left for a trip. Caitlin at SideDeal was quick in getting the issue resolved and super helpful! Much, much better experience than dealing with UPS and their automated system.

Antwort von SideDeal®
Angela was very prompt in dealing with my support ticket and processed my refund immediately! A+ customer service!

Antwort von SideDeal®
Quick and responsive. What else could you want?

Antwort von SideDeal®
Customer Service agent was very responsive, to the point, and helpful. Easy to work with them

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Excellent customer service! I spoke with Caitlin today, who was kind, helpful, and very empathetic.

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Both Ashley and Kevin responded quickly, did what they could to help me with my orders, and explained clearly what I needed to do as well. Real humans, being helpful, thanks to them both!

Antwort von SideDeal®
Fast response to an issue I had with my order. Solved my problem quickly and efficiently.

Antwort von SideDeal®
Customer service resolved my issue immediately.

Antwort von SideDeal®
Angela handled my return with courtesy and was very prompt in her response and solution to my issue. I highly recommend her and appreciate the attention to detail and speed of transaction.

Antwort von SideDeal®
Had an issue with my order (busted during shipping). Diya was prompt in communicating as well as setting things right.

Antwort von SideDeal®
My SideDeal purchase did not work out. I requested a return, and I was credited with the amount of the purchase in less than a week. Thank you Caitlin for doing such a good job for SideDeal.

Antwort von SideDeal®
I was having a problem with an order. Caitlin came to the rescue! I wrote 3 times complaining, and she answered every time, very calmly--until I got it through my head!
She was fantastic taking my stress away, and the best customer service I have ever dealt with! Hats off to you Caitlin!

Antwort von SideDeal®
She was very nice, even though I asked a really stupid question.

Antwort von SideDeal®
Caitlin was very knowledgeable and helpful in resolving my issue. My order did not arrive and my account was credited for the purchase. I reordered at a higher price and she was kind to issue another credit to make up the difference. She understands the customer viewpoint and as a result keeps a customer happy and buying more!

Antwort von SideDeal®
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.