bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
bought a bunch of trackrs, & 1/2 didn't work. jordan was excellent at helping me; reordered, confirmed the specific colors, & even followed up on my battery comment! he also was soooo quick to re... Mehr ansehen
Unternehmen hat geantwortet
When I realized that one of the items I bought would not correctly, I reached out to Side Deal to let them know of the issue. Within hours, I received a response from Jessica that a refund was proces... Mehr ansehen
Unternehmen hat geantwortet
A real person responded and without being asked sent me a refund for a very small tax that that had been placed on an order. With so many states with different sales taxes mistakes are understandable.... Mehr ansehen
Unternehmen hat geantwortet
Item arrived broken. iHome had a really long, annoying diagnosis process despite an obvious problem. Then told me to get a refund/exchange from the retailer. The Mercatylst/Sidereal quickly agreed to... Mehr ansehen
Unternehmen hat geantwortet
Brands compete with their best offers to be featured on national TV
1950 Parker Road, Receiving Door 32, 75010, Carrollton, Vereinigte Staaten
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
There was an issue with my order and I contacted Customer service and they were GREAT. They took care of the problem very quickly. Highly recommended:)

Antwort von SideDeal®
i bought a product at sidedeal.com (heat pads set)
when the product arrived 1 of the 4 heat packs was defective (leaking) so i called sidedeal and told them
they proceeded to send me a whole new set at no cost
great for me but when the new set arrived one of the other heat pads was defective so i emailed them to tell them about the defect but not ask for a refund because i was still ahead on the pads
i did mention i was concerned about the quality of my item and worried about how long they would last
to ease my worry and make good they issued a full refund and let me keep all the heat pads that where still good
that was a wonderful way to make this customer happy and build confidence in them for my future purchases
thank you sidedeal.com for great help

Antwort von SideDeal®
SideDeal did right by me, and the few times I've used them I've had ZERO issues. Quick, responsive, and just overall great customer service.

Antwort von SideDeal®
I truly appreciate your amazing customer service—will definitely be utilizing your website again!! Ariana was the best customer service representative I’ve ever had the pleasure of dealing with!

Antwort von SideDeal®
I must say that SideDeal customer service is Awesome!! Had a problem with my steam mop after receiving it, but the manufacturer wouldn't do anything, but SideDeal stepped up & immediately replaced my steam mop without hesitation, although it was under warranty with the manufacturer. Jordan, with SideDeal didn't want me to be unhappy, so he quickly replaced my item & I'm super happy because I really like my steam mop! Thanks for great customer service 👍🤗

Antwort von SideDeal®
Ariana was quick in responding to my concerns about my purchase and considered the product under the 90day warranty even though it was a few days over the limit.

Antwort von SideDeal®
This Seller was proactive when I had to call to tell them that one of my items had not arrived. They immediately took care of the problem and ordered that item for me. Although I have not yet received it, I believe that I will. They were a pleasure to do business with.

Antwort von SideDeal®
I received a product form SideDeal that did not perform as I had hoped. When I notified Ariana at customer service, she refunded my money promptly and did not require that I return the product. I appreciated the quick service, and most importantly, the fact that I did not have to return the product during these socially distancing times. Thank you!

Antwort von SideDeal®
Ariana was incredibly helpful in sorting through my shipment issues. They were incredibly informative, personable, and found a solution immediately. Every person at Sidedeal should take notes from Ariana!
Give this person a raise!!

Antwort von SideDeal®
I was recently exposed to this website and found out about their line of products. When an issue arose and I reached out to Customer Service. Kevin responded and was very helpful, kind and professional. The response time was prompt and the issue was resolved in no time. I will continue to shop here.

Antwort von SideDeal®
After waiting a month they sent the wrong item. When you reach out to customer service it takes 6-7 business days to respond. I’m starting to feel like this is a racket and my money has been stolen. I’ll give them a couple more days then I’m putting in a dispute with my credit card to get my money back.
Well I finally received the correct product and it doesn’t work! The unit will not function unless it’s actively plugged in. What a scam. Definitely getting my money back.

Antwort von SideDeal®
I had purchase a IRobot then my wife wanted me to return it, Ariana went out of way to help me get a return approval. I greatly appreciate her effort, but after demonstrating the IRobot to my wife she agreed to keep it!! Thank You Henry

Antwort von SideDeal®
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.