Signature Solar Bewertungen 

Excelente atención al cliente. Entré a la página con intención de comprar un kit específico y no lo encontré, luego de contactar a Cristian Trejo (siempre amable) recibí la ayuda y asesoramiento para conformar el kit con los productos específicos que necesitaba. Definitivamente estoy satisfecho con el trato y la atención y muy agradecido con Cristian

I just completed my fourth order from Signature Solar. Total amount for all orders is just shy of $20K. Every order was perfect (as advertised, shipped properly, good communication before, during, and after the sale, all the way through to successful delivery. This last order needed a little help with redocumenting for the military discount and getting a quote. All this adminstrative action was handled quickly and professionally by Cristian Trejo in real time over chat and email. I'm highly satisfied with the buying experience and quality equipment (EG4, Aptos panels, etc.)

I am very impressed with Signature Solar, they have walked me thru the entire process of adding a battery backup to my system. Great after purchase follow up on all my questions. I whole heartily recommend them and would/ will use them again.

Today we had an issue with our solar equipment. So I called signature solar tech, and They answered immediately and quickly helped us resolve our problem. Keshawn Gray was the tech that helped us and we are extremely thankful!! Where else can you get customer service like that?

The technical expertise of the person I dealt with.
Your customer service is why people keep coming back to Signature Solar. Please do not outsource this crucial customer support to offshore or other companies.

Cristian fue un recurso excelente. Su dedicación, información y excelente servicio al cliente. Se tomó su tiempo para explicar todo en detalles en español. Súper agradecido.

Very reputable and responsive. They were helpful in scheduling delivery, and the tech support afterwards has been 10/10 so far.

I just finished installing inverters and batteries in my home. I spent several hours on the phone with Keshawn Grey. The service, knowledge, and attention to detail by Keshawn was outstanding! I truly have never had better customer service from any company. Keep up the great work Signature Solar, and give Keshawn a raise!!

Ricky Fitzsimmons picked up where my previous consultant left off back in October after I put my project on hold. Ricky helped me update the off grid system I was ordering and helped find me a few discounts along the way. Very positive experience.

Kevin explained all of my questions in a concise, easy to understand manner. I wish tech support in other industries were like this.

I can honestly say that without the help and support from Signature Solar, my solar journey would not be a satisfying and efficient as it is.

Kevin Juarez of Signature Solar has helped me on many occasions, demonstrating his extensive knowledge of the EG4 system. He is very attentive, respectful, and professional.

Five stars for Keshawn Gray. I’m running a critical agricultural operation and my FlexBoss 21 hit a complete fault mode. Keshawn was incredibly professional and patient while we navigated some Starlink upload hurdles (photos and documentation). He recognized the urgency of my situation and the known DC-DC board defect immediately, bypassing the usual back-and-forth to get my case escalated to EG4 for an expedited RMA. Exemplary support!

After numerous emails trying to get the salesperson to send me all the info so I could purchase it, I quit. I have emailed and emailed this guy, trying to get very short basic answers in order to know what I will still need to do after the purchase. I received the invoice and the pricing seemed fair, but none of the products came with the compliance numbers that the city requires. When I asked him about it he suggested that I pay $750 to have a company they work with help with drawings and other things the city wanted. I said, great get me the info and invoice and I'll pay. Once again, nothing was sent. If this is the way the purchase goes, I can't imagine if there's an issue. Or maybe that's the problem; they have issues/fires they are dealing with?

Ricky and the guys at Signature Solar were great. I enjoyed having the English-speaking support. He was readily available to talk and text message throughout the deal. As a bonus, the system arrived super quick and ahead of schedule.

Richard Fitzsimmons knocked it out of the park for me. Got me me what I needed in minimal time or effort.

When I contacted Signature Solar to order solar equipment for my cabin, they provided personalized service. The quality of the equipment they recommended is exceptional. Since then, whenever I've needed additional accessories or equipment, I've contacted Celeste Stewart, who has always been diligent and willing to help me with my needs.

Sales cycle was a little difficult. Had a very short quote good for days (like 2) for the pricing to remain in effect. I guess the prices are changing and rising a lot. Even talked to a sales manager but did not do much good. There was a free shipping promo that I should have gotten but I had to pay to shipping anyway. Sales person was a little brief and hard to extract technical data out of. I've heard good things about the support process for this company and am just hoping that the support is better than the sales process. Given the difficult quote process, I think the company might be better off just to offer online sales and not a salesperson/quote process.

Richard was polite professional and willing to find out the specific details to design the best system for me he did a great job and talk to me like I was a human it was refreshing :-)

Contacted Signature Solar for the first time ever to get help with purchasing a solar panel. Connected with Richard. He found the right panel at a good price and helped me through getting a quote. Could not have been better.