Having spent many years with Verizon and just becoming more and more irritated with their lies and fraud, it is like night and day difference when dealing with Silvercell. No lies, no fraud, just help... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I used Verizon for 20 years and switched to Boost Mobile which was much more affordable after I retired. Then a close friend recommended Silver cell Wireless. The switch was easy, I kept my own phone... Mehr ansehen
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I got Silvercell Wireless as an alternative to the either Verizon or ATT or even T-Mobile. Cricket was constantly messing with their plans and for a couple of 80 year old people who barely want a fli... Mehr ansehen
Unternehmen hat geantwortet
Everybody seems to be afraid to make a change to another cell phone company because you never know what you're going to get but let me tell you I switched to silver cell wireless and I would never go... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful. Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tactics What truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect. At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Choose Silvercell with confidence.
Vom Unternehmen geschrieben
- Have a question? We’re here for you.
- If anything is unclear or you’d just like to ask a question, please don’t hesitate to chat with us. Our friendly 100% U.S. Based team is ready to help — patiently, clearly, and with care.
Love Our Service — Or Your Money Back
30-Day Satisfaction Guarantee.
At Silvercell, we’re proud to serve older adults who value clear, dependable service. That’s why every plan includes our 30-Day Satisfaction Guarantee.
Kontaktinformationen
1418 Kensington Square Court, 37130, Murfreesboro, Vereinigte Staaten
- support@silvercellwireless.com
- silvercellwireless.com
Simple Phone Service Made for Seniors.
4,9
Hervorragend
189 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
The agent ANNIE is a superb agent and…
The agent ANNIE is a superb agent and assited me to perfection and she is very knowledgeable.
Thank you so very much Annie
12. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We’re thrilled to hear that you’re loving the value of our service and having such a great experience with our U.S.-based SilverService chat team. Thank you for sharing—and if you have friends or family who would appreciate great service and great people just as much as you do, we’d love for you to send them our way!
Robin ,was my CHAT girl,Was So VERY…
Robin ,was my CHAT girl,Was So VERY patient with this senior person, who was about to panic/do to not used to doing the activation process by myself.She lead my all the way to the Complete set up AND made sure I could call out on my cell service. Just a absolutely wonderful person.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
It means so much to hear that Silvercell has helped you save money while providing dependable service and support.
We're especially glad you've had a great experience with our U.S.-based SilverService team. They work hard every day to make sure our customers feel valued and supported. Thank you for being part of the Silvercell family. And if you know someone who could use a simpler, more affordable wireless experience, we'd be grateful if you spread the word.
scott knew his shit very well
scott knew his shit very well, got my phone working fast
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're glad our SilverService team was able to get your phone up and running quickly. Our team takes pride in providing knowledgeable, efficient support, and we're thrilled to we delivered a great experience. Thank you for choosing Silvercell.
Super Easy! Super Friendly! Bravo!
I am overwhelmed at how easy the chat agent made the activation process today. It took less than 10 minutes! Very friendly service and in language that made it comfortable to engage in this technology. I highly recommend Silvercell!!! FIVE STARS!!!
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for the wonderful feedback! We’re thrilled to hear that your activation was quick, easy, and comfortable. Making sure our customers feel supported and confident throughout the process is so important to us. We’re grateful you chose Silvercell and truly appreciate your recommendation!
I switched from Tracfone (customer…
I switched from Tracfone (customer service is a complete disaster) and Silvercell was just perfect. Highly recommend them and they actually speak english! Scott was patient and very attentive.
11. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your kind words! We’re absolutely delighted to hear how much you’re loving our customer focused approach and the care you receive from our U.S.-based SilverService live chat team. They take real pride in helping our customers feel supported, understood, and valued — so hearing that their efforts are making a difference truly means everything to us.
We appreciate you sharing your experience. And if you have friends or family who would enjoy the same friendly, reliable service, we’d be honored if you sent them our way!
Easy phone transfer with my own number
Easy phone transfer with my own number. Great customer service support. Great coverage
10. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your kind words! We're delighted you're enjoying our value, reliable coverage, and U.S.-based SilverService team. We appreciate you sharing your experience, and if you know friends or family looking for great service, we'd love for you to recommend Silvercell to them!
Courteous and fast Responses
Great service, I have had a pleasure to work with all the staff about any questions and setup! Wonderful Job
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your kind words! We’re thrilled to hear you’ve had such a positive experience working with our team. We truly appreciate you choosing Silvercell Wireless and are always happy to help with any questions or setup needs.
Amazing Service
I cannot say enough good things about Silvercell; I just started, but so far customer service has been amazing, and I am having no problems with talk and text.
You cannot beat the price.
9. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your feedback. We’re thrilled to hear that you’re off to such a great start with Silvercell. We appreciate you choosing Silvercell and are so glad you’re enjoying the value!
I needed to upgrade the shipping
I needed to upgrade the shipping. All I had to do was let the agent in chat know and he handled everything. I LIKE good customer service. And Silvercell provided that for me today!
8. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for sharing your experience. We’re so glad our SilverService team was able to make upgrading your shipping quick and easy. Providing helpful, hassle-free service is something we care about, and we’re happy we could deliver that for you!
I had a problem with people not being…
I had a problem with people not being able to hear me from other area codes when they called, and Scott advised several ideas, none of which worked. I don't blame him. I just don't think he had access to the right info. Customer service reps need more knowledge.
7. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for sharing your honest feedback. We’re sorry we weren’t able to resolve the issue you experienced, and we understand how frustrating it can be when you’re looking for answers and still don’t have a solution. We appreciate you recognizing our team's efforts. We’re always looking for ways to improve and provide better support.
Super service from Silver Cell and Robin
Super service, easy to communicate via chat. Quick efficient and friendly. Robin answered my questions did the work needed. I just set back and she did the work. Great company!
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Providing clear communication and taking the hassle out of switching is exactly what we strive for. It's great to know we were able to answer your questions and handle everything smoothly.
We truly appreciate your kind words and your trust in Silvercell.
Robin got my phone to work
Robin got my phone to work, it has been difficult for me.
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're glad our SilverService team was able to get your phone working and help make things a little easier. We appreciate you choosing Silvercell.
Robin is so kind and understanding
Robin is so kind and understanding. So helpful and not once did I feel disrespected, I explained my issue and she just made if right no hassles. Thank you.
29. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear that our team was able to listen, understand your concern, and make things right without any hassle. Providing respectful, compassionate support is what we strive for every day, and it means a lot to know you felt valued throughout the process.
This company is great to work with
This company is great to work with. US based customer service that is fast friendly and efficient. I am well pleased with their service. Scott was extremely helpful.
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're delighted to hear that you've had such a positive experience. Providing fast, friendly, and efficient customer service from a team that truly cares is one of our top priorities.
We greatly appreciate your kind words and are thrilled that we could assist you. Thank you for choosing Silvercell Wireless and for taking the time to share your feedback!
Amazing service from Liza
Amazing service from Liza. She was the best.
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that you had an amazing experience Providing exceptional support is what we strive for, and we're delighted that we were able to make such a positive impression.
We truly appreciate your feedback and thank you for choosing Silvercell.
Customer Service agent Robin and agent…
Customer Service agent Robin and agent Amy were a big help when I was having a problem with my phone. Robin provided information to me that was very clear and precise. Thank you to both agents.
26. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're pleased to hear that you had a positive experience with our SilverService team. Providing clear, accurate, and easy-to-understand support is something we strive for every day.
We truly appreciate your kind words. Thank you for taking the time to share your experience!
Great customer service! Scott was very helpful.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear you had a great experience with SilverService team. Providing friendly, reliable support is one of our top priorities, and feedback like yours means a lot to our team.
I recently had a problem with my…
I recently had a problem with my payment method and your chat assistant Scott was so very helpful with getting me set back up,, despite having to get a verification code sent 3 times! Very patient and gracious. I am almost 72 years old and I really need Silvercell; 5 stars for me!
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for taking the time to share your experience! We understand that technical issues can be frustrating, and we're glad our team provided the patience and support you needed.
Your kind words mean a great deal to us, and we're honored to be your wireless provider.
Annie made whole thing more tolerable …
Annie made whole thing more tolerable This crazy box is doing weird things to the words, I keep correcting it. Annie is a GEM she and her team deserve a raise.
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear our SilverService Team made your experience easier during a frustrating situation. We'll be sure to share your kind words with the team.
Thank you for choosing Silvercell Wireless!
Robin was my assistant and she stayed…
Robin was my assistant and she stayed with me until I had accomplished my goal. Great customer service!!
24. August 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're glad our SilverService Team stayed with you every step of the way. We appreciate your support and thank you for choosing Silvercell Wireless!
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