Having spent many years with Verizon and just becoming more and more irritated with their lies and fraud, it is like night and day difference when dealing with Silvercell. No lies, no fraud, just help... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I used Verizon for 20 years and switched to Boost Mobile which was much more affordable after I retired. Then a close friend recommended Silver cell Wireless. The switch was easy, I kept my own phone... Mehr ansehen
Unternehmen hat geantwortet
I got Silvercell Wireless as an alternative to the either Verizon or ATT or even T-Mobile. Cricket was constantly messing with their plans and for a couple of 80 year old people who barely want a fli... Mehr ansehen
Unternehmen hat geantwortet
Everybody seems to be afraid to make a change to another cell phone company because you never know what you're going to get but let me tell you I switched to silver cell wireless and I would never go... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Silvercell Wireless is a U.S.-based wireless provider created with one simple goal: to make cell phone service easier, more affordable, and more trustworthy—especially for seniors. We believe staying connected should never feel complicated, overwhelming, or stressful. Our plans are designed around what customers actually need. That means simple, easy‑to‑understand options, no contracts and no credit checks. Customers pay for service that works without being forced into long-term commitments or extra features they don’t use. Silvercell Wireless also offers a wide selection of easy‑to‑use phones at affordable prices, including models designed for comfort, clarity, and reliability. Customers can choose the phone that fits them best, with no pressure or restrictive pricing tactics What truly sets Silvercell apart is SilverService—our 100% U.S.-based customer care team. When customers reach out, they speak with real people who are patient, knowledgeable, and committed to helping. We take pride in explaining things clearly, answering questions honestly, and treating every customer with respect. At Silvercell Wireless, we’re not focused on upselling or complicated technology. We’re focused on dependable service, transparent pricing, and genuine support—so our customers can stay connected with confidence.
Choose Silvercell with confidence.
Vom Unternehmen geschrieben
- Have a question? We’re here for you.
- If anything is unclear or you’d just like to ask a question, please don’t hesitate to chat with us. Our friendly 100% U.S. Based team is ready to help — patiently, clearly, and with care.
Love Our Service — Or Your Money Back
30-Day Satisfaction Guarantee.
At Silvercell, we’re proud to serve older adults who value clear, dependable service. That’s why every plan includes our 30-Day Satisfaction Guarantee.
Kontaktinformationen
1418 Kensington Square Court, 37130, Murfreesboro, Vereinigte Staaten
- support@silvercellwireless.com
- silvercellwireless.com
Simple Phone Service Made for Seniors.
4,9
Hervorragend
190 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Scott did a great job walking me…
Scott did a great job walking me through the process. Easy to understand. Thank you for the great service
7. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're happy to hear the process was easy to understand and that you received great service. We appreciate your feedback and thank you for choosing Silvercell Wireless!
I really like the chat option
I really like the chat option. Robin answered my questions and helped me so much! I am happy with the service !
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that we were able to answer your questions and provide the help you needed. We’re especially glad you enjoyed our chat option and had a positive experience with our service.
If you ever need assistance in the future, we're always here to help!
Excellent customer service
Robin was very friendly and helpful and gave me the information that I needed!
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're so glad to hear you had a great experience. Providing friendly, helpful service and clear information is always our goal, and we're happy we could assist you with what you needed.
Scott help us and is diffide7/03/2026ntly a…
Scott help us and is diffidently a asset to sliver cell and glad to know sliver cell has someone who knows what going on and is a big help thank you Scott and sliver cell Bertha Mills
3. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're thrilled to hear that you had such a positive experience with our team. Providing knowledgeable, helpful, and reliable support is very important to us, and we're glad we could make a difference. We truly appreciate your kind words and are grateful for your trust in Silvercell.
Scott was kind and patient as well as…
Scott was kind and patient as well as efficient with service. Uncomplicated customer service
2. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're delighted to hear that you had a positive experience with our customer service. Providing kind, patient, and efficient support is what we strive for, and we're glad we could make the process simple and stress-free. We appreciate your feedback and thank you for choosing Silvercell!
Great online Service Rep
Scott was a tremendous help in transferring and activating my new service. Didn't take long for activation. Walked me through it step by step, made it a breeze with his knowledge, and kept my number.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We're delighted to hear that your transfer and activation process was quick and seamless. Making it easy to switch service, keep your number, and get connected without hassle is exactly what we strive for. We appreciate your kind words and are grateful you chose Silvercell. Welcome aboard!
Agent Scott was helpful with my…
Agent Scott was helpful with my questions as a new account. Couldnt of been more gracious. Thank You Scott.
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your review! We're happy to hear your questions were answered and that you received such gracious and helpful support while setting up your new account. We appreciate your feedback and thank you for choosing Silvercell!
We transferred from Spectrum to…
We transferred from Spectrum to Silvercell and received our new phones today. I am not very good with doing all this. I was fortunate to get Lisa as my customer service rep and she was very patient with me and made everything easier for me. She answered all my questions without hesitation. She is an asset for you company. Thank you Lisa for your time, patience and for being very pleasant and kind.
29. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your review! We're delighted to hear your switch to Silvercell went smoothly. Our team is committed to providing patient, helpful support, and we're glad all your questions were answered and your new phones were set up with ease. Thank you for choosing Silvercell and for sharing your experience!
The representative was so helpful and…
The representative was so helpful and kind
She went well above her duty
27. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your kind words!
We’re so glad to hear you had such a positive experience and felt well taken care of—that really means a lot to us. Going the extra mile is exactly what we strive for every day.
New phone set-up
I got a new unlocked phone and Robin was very helpful with transferring my service and setting up my eSIM to my new phone.
I've been with Silvercell a little while now and am happy with the service.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Glad to hear everything went smoothly getting your new phone set up. Our team knows that can sometimes feel like a big step, so it’s great to know the process was easy.
We’ll be sure to pass along the kind words to our team. And it really means a lot to hear you’re happy with the service after being with us for a bit.
Thanks again for taking the time to share this—we appreciate it!
Lisa was a wonderful agent to work with…
Lisa was a wonderful agent to work with . She was so patient, kind, courteous and understanding. She put up with an old woman like me for over an hour! She’s awesome; give her AND Amy a raise!
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your kind feedback! We truly appreciate you choosing Silvercell!
As a potential new customer
As a potential new customer, my questions were answered clearly. Scott was very nice!
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your kind review! We’re glad to hear your questions were answered clearly and that you had a positive experience.
We hope you decide to join Silvercell, we’d love to have you!
Scott was my assistant today and was…
Scott was my assistant today and was very helpful and efficient.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thanks so much for the kind word. We really appreciate you taking a minute to share that. Glad you had a smooth experience and that the team could help out and make things easy. That’s exactly what we’re going for. Thanks again for choosing Silvercell!
Scott is a great support team
Scott is a great support team! A real pro.
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you so much for your kind words! We’re thrilled to hear that we provided such great support. We’ll be sure to pass along your feedback. Thanks for choosing Silvercell!
SCOTT WAS WONDERFUL HELPED ME TRENDOUSLY
23. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We’re thrilled to hear you had such a positive experience and that our support team was able to help you so much. Your kind words mean a lot to us—thanks for choosing Silvercell!
Lisa was patient
Lisa was patient. She answered every question with clarity. She took care of what was needed.
I am waiting for a copy of the transcript of our conversation. It has not yet been received. I reserve the right to edit my review if I do not receive that transcript.
I AM HAPPY TO REPORT THE TRANSCRIPT CAME THROUGH AS PROMISED. THIS COMPANY HAS NOT LET ME DOWN.
21. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We’re glad to hear that your questions were answered clearly and that the support you received was patient and helpful. Many customers really like transcripts from chats so they can reference it in the future. Thank you for putting your trust in Silvercell!
Scott was great support in helping me…
Scott was great support in helping me find the right phone for my mother… THANKS
22. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
We’re really glad our chat team could help you find the perfect phone for your mom. That’s exactly what we’re here for.
If you ever need anything else, we’re always happy to help.
Very helpful!
20. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your kind words! We’re so glad you found our team helpful.
At Silvercell, our SilverService support team is specially trained by a Certified Senior Advisor to provide clear, patient, and personalized assistance—so it means a lot to hear that reflected in your experience. We’re here whenever you need us!
Had a problem with calls and text…
Had a problem with calls and text messages not going through from my iPhone to Andriod Phones. Andy walked me through a fix , trying different things. I guess it all boiled down to a new eSIMs - caused that fix the problem. It took a while trying each fix, but you have to go through the motions to get the right results. A++++ to Andy - Silvercell Customer Service
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for sharing your experience!
We’re glad Andy was able to patiently work through each step and get everything resolved with the new eSIM. That dedication is exactly what our SilverService team—trained by a Certified Senior Advisor—is all about. We’ll be sure to pass along your A++++ to Andy!
I am a new customer
I am a new customer, and this was the first time I dealt with customer service and was very satisfied with Scott's help. I got my answer to my question very quickly.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Silvercell Wireless
Thank you for your kind review and for choosing Silvercell!
We’re so glad to hear your first experience with customer service was a great one and that you received quick, helpful answers. Providing fast and reliable support is exactly what we aim for.
We truly appreciate you taking the time to share your experience and are glad to have you with us! If you ever need anything, they’re always here to help.
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