Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
SilverChef is our lifesaver! They helped us start our restaurant business with very little capital. Their team is incredibly responsive and helpful. We truly felt supported throughout the process of b... Mehr ansehen
Unternehmen hat geantwortet
The supplier of our Eswood pot washer Quality Rewards -Rose was brilliant and managed the entire service. Rose managed to source a machine before the due date so we could continue operations. The ma... Mehr ansehen
Unternehmen hat geantwortet
Great for when you want to add or replace anything from dishwashers, stoves, grills, tables chairs they help with everything.Customer service is always great and applying is easy. Silverchef makes add... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über SilverChef
Vom Unternehmen geschrieben
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Kontaktinformationen
Park Tower, 20 Pidgeon Cl, 4101, West End, Australien
- 1800 337 153
- silverchef.com.au
3,6
Akzeptabel
249 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Helping the small to large business
My experience with SilverChef, is that they really look after their customer's, and all the team members you speak to are so easy to deal with, the prices are very affordable, and the items (coffee machines) I've rented & I'm renting are in perfect condition. I would recommend SilverChef to anyone who is just starting out in business or anyone that just wants to upgrade their equipment. So thank you SilverChef, from 1 satisfied customers.
22. Oktober 2023
Antwort von SilverChef
Hi Toni
Thank you so much for your very kind words and feedback.
Our customer service team are incredible, and genuinely enjoy helping customers' businesses thrive!
Thank you again,
SilverChef
communication
Every thing was great
Apart from communication with arrival of equipment
8. Oktober 2024
Antwort von SilverChef
Hi Mark
So happy to hear you have had an overall positive experience. We genuinely take feedback on board so appreciate your note regarding communication around delivery.
We look forward to continuing to support you into the future!
Cheers,
SilverChef
Antwort von SilverChef
Hi S K
Thank you so much for taking the time to leave your review, and for your kind words!
Supporting hospitality businesses to succeed is at the centre of our organisation, so your feedback means the world to us!
Thank you again
SilverChef
Your product selection is good
Your product selection is good. The only thing that irritates is emails are not being responded and I have to chase you up for a response. There are no excuses for this.
10. Oktober 2024
Antwort von SilverChef
Morning Christopher,
Thank you for your review, we genuinely appreciate you taking the time to leave us feedback on your experience.
Customer service is something we pride ourselves on, so any opportunity to improve is welcome.
Someone from the team will be in touch with you within a day to check in.
Thank you again,
SilverChef
I rented Brullen Acai Machine for a 12…
I rented Brullen Acai Machine for a 12 months contract and purchased a few equipment. During consultation and finance application process I had Clear communications with Silver Chef team, finance as well as their nominated dealer called Atlantic Equipment. I had good experience up to the delivery.
I would not hesitate to recommend them.
9. September 2024
Antwort von SilverChef
Hi Syed,
Thank you for taking the time to leave your review. We strive to provide an amazing product with incredible service, so your feedback means the world to us!
Looking forward to supporting you and your business into the future!
SilverChef
What made my experience good was the…
What made my experience good was the service that Hufrish has provided me over the last 12 months. She has been amazing.
1. Oktober 2024
Antwort von SilverChef
Hi Alvin,
Hufrish is certainly one of our superstars here at SilverChef, so it doesn't surprise us that you've been looked after so well! We have passed on your kind words to her and the wider team.
Thank you for your review!
SilverChef
Highly recommended as the staff are…
Highly recommended as the staff are really approachable.it arrived the equipment as quick as i didnot expected that quick.
16. September 2024
Antwort von SilverChef
Hi Noralyn,
It's great to hear you've received an even better experience than expected! Our customer support team are absolute superstars.
Thank you for taking the time to leave your review.
Cheers,
SilverChef
SilverChef helped me with all my…
SilverChef helped me with all my equipment needs.
Communication is super fast, quick response, no waiting time.
1. Oktober 2024
Antwort von SilverChef
Hi Amy
Thank you for your review! We are so happy that you have been looked after well by the team, and look forward to supporting you more in the future.
All the best!
SilverChef
Be careful before you signed the contract
Bought a veggie cutter for my restaurant about $1900. The equipment doesn't turn out as we expect it to be. Call them up they said i can change to different equipment but it have to be around the same or more expensive than the one you currently have (this is call upgrade the equipment). If you are looking for return the equipment, you have to pay whatever rental amount left until finished one year lease plus you have to pay for cleaning service fee, postage fee as well.
Silver chef is great tool to help business for cashflow. However, just making sure what you are getting exactly what you need otherwise you will be stuck into the contract like us.
7. Oktober 2024
Bewertung ohne vorherige Einladung
Antwort von SilverChef
Hi Mimi,
We are sorry to hear you are dissatisfied with the Rent-Try-Buy product. Our team would love to connect to chat more about your experience. We are genuinely open to discover the areas where we can improve our product experience.
We were unable to locate your customer account details from your information provided above, but would to discuss further. If you're willing, please reach out to marketing@silverchef.com.au and a member of our customer team will be in touch.
Thank you for taking the time to leave us feedback.
SilverChef
Silverchef makes things very easy!
Silverchef always makes our equipment purchasing a very smooth and easy process!
15. August 2024
Antwort von SilverChef
Hi Alan,
Always so happy to hear such great feedback from a customer! We definitely strive for a smooth and easy process for our customers, so your review means the world to us!
Looking forward to supporting you more in the future!
Cheers,
SilverChef
Run a mile
Run a mile. Never ever buy from silver chef. Just do a Google search of their reviews and see why. Especially stay away from any of the rent to buy schemes etc.
They have so many hidden costs and fees and ridiculous maintenance fees...postage fees.... absolute scam of a company. Please please avoid at all costs.
13. September 2024
Bewertung ohne vorherige Einladung
Antwort von SilverChef
Hi Patrick,
Thank you for taking the time to leave a review, your feedback is valuable to us. We are sorry to hear you are dissatisfied with your Rent-Try-Buy product experience. The flexibility of renting hospitality equipment is something thousands of customers around the world enjoy with Rent-Try-Buy, along with the leveraging the tax deductible, low weekly payments.
We would love to understand more about where things may have gone amiss. Can you get in touch with our team at marketing@silverchef.com.au so we can look into things for you.
Thank you again, SilverChef
Very bad service,the rent try buy…
Very bad service,the rent try buy service is terrible,i paid $5000 more after i decide to buy the items in 1 year.Never come back!!!Never intro to someone else.
22. August 2024
Bewertung ohne vorherige Einladung
Antwort von SilverChef
Hi Jeff,
Thank you for taking the time to leave a review, your feedback is valuable to us.
We are sorry to hear you are dissatisfied with your Rent-Try-Buy product experience and would love to understand more about where things may have gone amiss. Can you get in touch with our team at marketing@silverchef.com.au so we can look into things for you.
Thank you again
SilverChef
My experience is good with Silverchef…
My experience is good with Silverchef overall sometimes getting delayed in response.
3. Juli 2024
Antwort von SilverChef
Hi Jay,
Thank you for taking the time to leave us a review and for your kind words. Feedback is so critical for us to find where we are doing well, as well as space for improvement.
Thanks again,
SilverChef
It was very easy process and very…
It was very easy process and very helpful to work with.
10. Juli 2024
Antwort von SilverChef
Hi Vahid,
We are thrilled to hear that the process has been smooth and supportive for you, this is exactly what we aim for!
Thank you for taking the time to leave your review.
SilverChef
Prompt and courteous service
Prompt and courteous service. Staff looked to find a solution and make it happen for us
1. Juli 2024
Antwort von SilverChef
Hi David,
Thank you so much for your kind words! Our team always strive to find the best solutions for our customers, so we're thrilled to hear your feedback.
We look forward to working together in the future.
SilverChef
STILL RIPPING PEOPLE OFF ABOUSOLTE …
STILL RIPPING PEOPLE OFF ABOUSOLTE DISCRACE COMPANY
25. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von SilverChef
Hi Shannon,
Your feedback is very important to us, and we take these matters seriously.
Could you please provide more details about your situation so we can investigate and address your concerns? Our goal is to ensure all our customers are satisfied, and we want to make things right for you.
Please reach out to our team at marketing@silverchef.com.au.
SilverChef
Having the opportunity to start our own…
Having the opportunity to start our own cafe comes down to working with Silverchef.
Easy communication, superfast delivery, so friendly, and came down for a coffee and a chat too.
Couldn't be more pleased and thankful with this company.
23. Juli 2024
Antwort von SilverChef
Hi Nathan. Thank you for your kind review!
This is exactly what the team strive for, so your feedback means the world to us.
Will need to visit for another coffee soon!
Antwort von SilverChef
Hi Greg,
Thanks for taking the time to leave your review! Supporting our customers with a smooth and transparent process is very important to us, so your comments mean a lot!
Antwort von SilverChef
Hi Hongchuan, thank you for your kind review!
We are thrilled that you have had such a positive experience! This is definitely our aim here at SilverChef!
Here's to a future of hospitality success for you and your business!
Since the coffee machine installed
Since the coffee machine installed , it has problems always, it took much longer time than expected to get the technician to check on each report, days even weeks long.
22. Juli 2024
Antwort von SilverChef
Hi Shixian,
Thank you for taking the time to leave a review. We're sorry to hear you have had issues with the equipment. This is not the experience we want our customers to have. It appears that the Warranty team have been coordinating with you and the technicians to reach a solution.
However, if you need any more support, please reach out to marketing@silverchef.com.au
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