Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted deliver... Mehr ansehen
Unternehmen hat geantwortet
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and... Mehr ansehen
So seldom to find courteous, efficient and prompt service these days. One has to be so aware of sharp practices with on line shopping as honesty is now a rare commodity. Was delighted to find this he... Mehr ansehen
Unternehmen hat geantwortet
Great, speedy service, good price too. Happy to do business with an independent business.
Unternehmen hat geantwortet
At Simmer & Slice, we believe great food brings people together, and every great meal starts with the right tools. Based at Trentham Shopping Village in Stoke-on-Trent, we're an independent cookshop built around a genuine love of cooking, baking, entertaining and everything that happens around the kitchen table. We carefully select cookware, knives, bakeware, gadgets and gifts that offer real quality, performance and value. Whether you're a seasoned home cook, an enthusiastic beginner or searching for the perfect gift, we're here to help you find products you'll enjoy using for years to come. What makes us different isn't just what we sell, it's how we sell it. We believe in proper customer service, honest advice and taking the time to help people make the right choice. No hard sell, no gimmicks, just knowledgeable people who are passionate about food, cooking and the products we stock. As an independent business, we're proud to be part of the local community and proud to champion brands that share our commitment to quality and craftsmanship. Our aim is simple: to help make cooking more enjoyable, more rewarding and a little more special, every single day.
Unit 39, Trentham Retail Village, ST4 8AX, Stoke on Trent, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great, speedy service, good price too. Happy to do business with an independent business.

Antwort von Simmer and Slice Ltd
Would be lovely to review my purchases but to-date not received! Saw on the tracking they were supposed to deliver and said that there was nobody there. I was in all day and no one attempted delivery. I have also not had any updates about delivery etc. I’ve got better things to do with my day than sit around waiting for deliveries that don’t turn up. Door open and all cars on drive and absolutely no one tried to deliver.

Antwort von Simmer and Slice Ltd

Antwort von Simmer and Slice Ltd
Staff were helpful and knowledgeable about the product I purchased.

Antwort von Simmer and Slice Ltd
Was easy to order from the website. There was a good choice of items. Delivery was made on time and I was notified along the way.

Antwort von Simmer and Slice Ltd
Parcel left inside front gate!!
Front porch was available for deliveries not the garden

Antwort von Simmer and Slice Ltd
Amazing service. Super responsive. Delivered on the date I asked. Polite and helpful.

Antwort von Simmer and Slice Ltd
I was really impressed with Simmer Eats’ service when it came to subscription, ordering, and delivery - everything was smooth and efficient. However, I was very disappointed by the complete lack of response to my emails after I tried to raise an issue about one of the meals.
Following recommendations from my son and several neighbours, I ordered 18 meals. Most were delicious and of excellent quality, but the Jerk Chicken meals were a major letdown. I ordered four portions based on the positive reviews, yet all four were inedible — the chicken was tough and grisly, the plantain was mushy, and the dish lacked seasoning and flavour. There were also no kidney beans, which was surprising.
Three others, including my son, tried the meals and agreed they were not up to standard. It’s disappointing, especially as the rest of the range was so good.
What’s most frustrating is that customer service hasn’t replied to my emails about this issue. I still think Simmer Eats has great potential and offers tasty, convenient meals, but ignoring customer feedback is really disheartening.
I hope they improve how they handle complaints - good service shouldn’t stop after delivery.
In light of above, would still expect a response to my emails please.

Antwort von Simmer and Slice Ltd
Fast and professional, will definitely use again.
Truly excellent service. Emile Henry Mini Baguette Baker bought for a well discounted price. Same day dispatch, next business day delivery. Some really nice touches - handwritten 'thank you' card and Emile Henry bread recipe book included in package. Just lovely.
Found a good deal on a small Scanpan - which is a great little frying pan. My pan arrived well-packaged with a personal note from Hannah - which I thought was a lovely touch. Will defo order again from this company. Thanks guys.
Super quick delivery, great product and great price. Would certainly buy from these guys again
High quality products delivered with excellent service
Easy to order. Any contact with the company was easy and staff were very helpful. Package arrived on time.
Excellent service!
Easy to order, great prices and super fast and efficient delivery. Definitely recommend this company. We bought a whole set of new pans - very happy 😃
November 2023
Lovely product which arrived the next day and very well packaged.
Fast delivery and great product. Nicely boxed making it a great gift.
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