Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Mehr ansehen
Unternehmen hat geantwortet
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Mehr ansehen
Unternehmen hat geantwortet
I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktinformationen
Vereinigtes Königreich
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Hervorragend
139 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very disappointed in the so called…
Very disappointed in the so called Simplaa. The messed me up so badly. Wasted my time for an hour and still didn't give me a driver from Heathrow Airport. The promised to compensate me and till now didn't do anything. So bad . So bad 👎 😫 😞 😩 😪
11. Oktober 2026
Great experience with Simplaa
Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreciate the good service and would definitely recommend them!
4. Oktober 2026
Antwort von Simplaa
Thank you, Mahe. Glad the airport transfers ran on time at both ends, in England and back home in Abuja. We track your flight, so the driver's there when the plane lands.
Antwort von Simplaa
Thank you, Adeniyi. Glad booking was easy. The fare is agreed up front and fixed, so the price you book is the price you pay.
The drivers were excellent and…
The drivers were excellent and friendly. The communication from office staff was very good. The rides were fantastic.
27. September 2026
Antwort von Simplaa
Thank you, Anthony. Glad the office kept you updated between trips. Our call centre is open 24 hours, so there's always someone to answer.
What was important was the fact that I…
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained adequate communication.
12. September 2026
Antwort von Simplaa
Thank you, Isaac. That's the idea: you walk into arrivals and we meet you there with a name board.
I can’t comment because I didn’t use …
I can’t comment because I didn’t use Simpla yet I was recorded as having used! What dishonesty!
27. September 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
We're sorry about this. We'd like to find out how you came to be recorded as a customer when you haven't travelled with us. Please email support@simplaa.com with the email address or phone number the message came to, and we'll look into it.
The act of timely pickup and the…
The act of timely pickup and the friendly nature of the drivers and the ground staff
13. September 2026
Antwort von Simplaa
Thank you, Joe. Glad the airport pickup was on time and the team made you welcome. We track your flight, so the driver's there when the plane lands.
Simplaa Rating
Driver was very accommodating. Had a lot to talk about during transit, made it a fun ride.
Won't mind using same team on my next visit.
6. September 2026
Antwort von Simplaa
Thank you, Samson. Glad the driver made the trip a good one. All our drivers are licensed and DBS checked, and we'd be happy to drive you again on your next visit.
It was an Excellent Service 💯. I had a very great experience. Kudos, keep it up
It was a Great experience. The service was timely, Good, respectful and experience Driver
13. September 2026
Antwort von Simplaa
Thank you, Victor. Glad the airport pickup ran on time. We track the flight, so the driver's there when the plane lands.
Antwort von Simplaa
Thank you, glad the airport transfer went well. The fare's fixed and agreed up front, so there's never a surge price.
Antwort von Simplaa
Thank you, Danjuma. Sorry the driver was late, that's not how the pickup should go. If you email support@simplaa.com with your booking, we'll look into what happened.
Your drivers are very professional and…
Your drivers are very professional and the partnership reward experience with Airpeace is commendable
5. September 2026
Antwort von Simplaa
Thanks Victor. Good to hear the drivers were professional on your airport transfer. Every one of them is licensed and DBS checked.
The driver was professional
The driver was professional. Help me with my luggage. Safe driving. The information provided by the service provider was very helpful.
31. August 2026
Antwort von Simplaa
Thank you, Maeyen. Glad the driver helped with your bags and that the information was clear. Our call centre's open 24 hours, so there's always someone to ask before an airport transfer.
driver was professional and nice
28. August 2026
Antwort von Simplaa
Thank you for the review. Glad the driver looked after you on your airport transfer. All our drivers are licensed and DBS checked.
Antwort von Simplaa
Thank you, Ifeanyi. The price we quote is the price you pay, no surprises at the end.
Driver was waiting for us displaying…
Driver was waiting for us displaying our names. Ride was smooth and driver was courteous.
19. August 2026
Antwort von Simplaa
Thank you, Tunde. We watch the flight, so the driver's already waiting whether you land early or late.
Antwort von Simplaa
Thank you, Patricia. None of our cars are more than 5 years old, so that's what you'll get every time.
Quality of vehicle. Excellent.
Quality of vehicle. Staff friendlyness. Clear communication.
2. August 2026
Antwort von Simplaa
Thank you, Ositah. Our call centre is open 24 hours, so there's always someone to talk to whatever time you land.
Antwort von Simplaa
Thank you for the 5 stars. Glad the trip ran smoothly.
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