Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Mehr ansehen
Unternehmen hat geantwortet
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Mehr ansehen
Unternehmen hat geantwortet
I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Kontaktinformationen
Vereinigtes Königreich
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Hervorragend
139 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Simplaa
Thank you, Oluwaseun. We meet you in arrivals with a name board, so you're never the one looking.
The friendliness and courtesy of…Airport Staff and Chauffeur
The friendliness and courtesy of airport staff and chauffeur are rated excellent. They should please keep up this good marketing service.
2. August 2026
Antwort von Simplaa
Thank you, Mr Lawal. We'll keep it up.
Antwort von Simplaa
Thank you, Medinat. Every driver we put on the road is licensed and DBS checked before their first trip.
Top notch service
Top notch service. My driver was very polite and helped me with all my luggage. Will definitely use this service again..
30. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you for this. The fare is agreed before you travel and it doesn't move, so there's no surge to worry about next time.
Excellent services, top-notch experience! 👌✨
Excellent services. A truly top-notch experience. 👌✨
From seamless communication to consistent follow-ups and an exceptional willingness to go the extra mile, the company demonstrated remarkable professionalism and attention to detail throughout.
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Nkechi. Our call centre is open 24 hours, so there's someone to talk to whenever your plans move.
Pre Arrival communication and service was great
Pre Arrival communication was great, driver was on time, very polite and helpful. Very professional service
29. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Orode. We watch the flight, so the driver knows when you've actually landed rather than when you were meant to.
Good follow up and smooth ride.
24. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Lovell. We meet you in arrivals with a name board, so the pickup is the easy part.
Excellent Service …
I was really impressed at the excellent service. The designated chauffeur Ahmad was exceptional and worthy of a 5* rating indeed.
L.A
22. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, L.A. Nothing in our fleet is more than 5 years old, so you get the same standard of car every trip.
Great experience
Great experience, the team was very professional and helpful. Will definitely be using this service again
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Adedipo. The price we quote is the price you pay, so booking again should be just as simple.
Ahmed is an experienced driver and he…
Ahmed is a n experienced driver and he showed his expertise drive from the airport home. I recommend him highly
20. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Olubode. We track the flight, so your driver is already there when you come through.
The service was excellent
The service was excellent. The constant communication was very commendable. Ahmed the chauffeur was great.
15. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Wole. Our call centre is open 24 hours, so someone is always there whatever time you fly.
Fantastic experience
Fantastic experience. Keep up the good work.
16. Jänner 2026
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Emily. We'll keep at it.
Very patient and helpful driver
I booked this for my dad. My dad loved the journey and the driver, mr Obasegun. He couldn’t praise the driver enough. We will surely be using you guys again.Thank you mr ObaSegun.
30. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Tee. When you're booking for someone else it matters most that they're met properly, so we hold a name board in arrivals.
Mr Ola our driver was amazing
Mr Ola our driver was amazing, despite flight arrival delay and even longer checkout period. He was super polite and his vehicle was so spacious and he accommodated my request for a child's car seat.
17. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Adedamola. We track the flight, so a late arrival and a slow checkout don't catch the driver out.
Amazing Ride & Amazing Car
It was an amazing ride. Driver arrived right on time. (It's usually set to an hour after landing, which you can change). The driver was very professional, even offered me his Wi-Fi hotspot to use throughout the journey. He played low-volume smooth jazz music all through.
The Car was luxurious and very neat.
28. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Ayodeji. Nothing in our fleet is more than 5 years old, so the car is never the thing you have to worry about.
It was a grateful experience
I booked Simpla Rides for my mum. The driver called her to inform her about a flat tire. It was unsettling at first but the manager I spoke with arranged an alternative taxi and covered the additional cost of £190 to ensure my mum was picked up and brought home safely. I really appreciate this kind gesture from them- it was her first time in the UK but they made sure to easily locate her and find an alternative Airport taxi driver who was also so kind.
13. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Olusola. Getting your mum home safely was the only outcome worth having. Our call centre is open 24 hours, so there's always someone to reach when a trip goes wrong.
The driver
The driver, Clement, was on time and in constant contact with me. Picked me up as soon as I left the baggage area. The ride was smooth and driver well engaging. I will use them again.
25. September 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Ogedi. We track the flight, so the driver is already there by the time you clear baggage.
It was my first time using Simplaa and…
It was my first time using Simplaa and was not referred to them by anyone...Just wanted to try them and see how it will go....... I received such impeccable service from Mr. Peterside who met us at Gatwick Airport, and took us to our destination. He assisted with our luggage and was very nice and patient with the kids..
I would refer Simplaa for their professionalism, prompt service and well trained staff....
17. September 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you, Ifeanyi. Trying a company you've not been referred to takes some faith. Every driver we send to Gatwick is licensed and DBS checked.
The driver Sholas behaviour and conduct
The drivers behaviour and conduct
8. August 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you for flagging this, Ade. Conduct is the one thing we can't be relaxed about, so we'd rather hear the detail than guess at it. Email support@simplaa.com and we'll take it from there.
The driver arrived more than an hour…
The driver arrived more than an hour after our agreed time. This is a very unpleasant experience considering the long haul flight that we went through. It took several phone calls before the driver showed up.
1. September 2025
Bewertung ohne vorherige Einladung
Antwort von Simplaa
Thank you for telling us, Gambo. An hour of waiting after a long haul flight is not what you booked, and we're sorry. Email support@simplaa.com and we'll look into what happened on your trip.
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