Simpsons International Removals Ltd Bewertungen 

172
•
TrustScore 4.5 von 5

4,7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Right from the start, Simpsons has been so supportive and helpful. John provided all the information we needed and the office team were also so helpful as an international move to N.Z. is quite stress... Mehr ansehen

Bewertet mit 5 von 5 Sternen

An excellent experience... made my day. These people are pros! Nice and friendly, accomodating and packed everything with care. What's the expression.... not just moving stuff... but dreams and aspira... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Our move from London to Sout Africa went incredibly smoothly thanks to Simpsons. From the video survey with John to the final collection day, everything was organised and clearly explained. The packin... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Was an absolute pleasure dealing with Hayley M throughout our moving process. She was on hand every step of the way. The care that was taken whilst packing up and loading the van by the whole team wa... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Umzugsunternehmen
  2. auch in
  3. Lagerraum
  4. Umzugs- und Lagerservice
  5. Versandservice

Über Simpsons International Removals Ltd

Vom Unternehmen geschrieben

Moving Overseas with Simpsons

Simpsons International Removals Ltd specialises in helping individuals and families move from the UK to destinations around the world. With decades of experience in international removals and shipping, our team can support you through each stage of your move, from planning and packing through to getting your belongings on their way overseas.

We arrange moves to popular destinations including the UAE, Australia, New Zealand, the USA, Canada and countries throughout Europe. Every move is different, so we offer a choice of services for everything from smaller shipments of personal belongings to full household removals.

If you're planning an international move, you can get a quote online, find out more about Simpsons and our services, or contact our team for help with your move.

Get a Quote Visit Our Website Contact Us

Try Our International Removals Cost Calculator

Vom Unternehmen geschrieben

Get a Quick Estimate for Your Move Abroad
Planning an overseas move? Simpsons’ free online removals cost calculator makes it easy to get an initial estimate based on the size of your move. It only takes a few moments to start planning your international removal with a clearer idea of potential costs.

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4,7

Hervorragend

TrustScore 4.5 von 5

172 Bewertungen

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Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 66 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

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4,7

Alle Bewertungen

(172)

41 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Wonderful service

Wonderful service
Would not hesitate to recommend. Our move managers, John Moynes and Hayley Price were fantastic throughout the whole process. John came and did a very thorough survey so we could get an accurate quote for removals. On the day of packing up the container, the team of 3 were brilliant. So quick and took great care when loading our items into the container.

3. Juni 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Florence,
It thrilled us to see the five-star review you've given our company. We always work hard to ensure our clients are satisfied with our service! I will be sure to pass on your kind words to John and Hayley and let them know you were happy with their great service!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Fantastic service!

Fantastic service!
Thankyou to the team, recieved my goods would highly recommend to anyone moving to the US!

1. April 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Lindsey,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment.
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Pleasant and Experienced staff…

Pleasant and Experienced staff throughout the removal process. Help with a comprehensive quotation to the optimum scenario for our move, The operational management helped destress the entire process while preparing logistics to a tight schedule over two bank holidays, The team of magicians who in two days wrapped and packed our entire house and garage contents and slotted them precisely into the sea container where the next time we see them we'll be asking "why the heck did we bring this?" They all helped to turn a very stressful event into the most pleasurable experience, thanks to you all with special mention for Hayley P.

7. Mai 2025
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Antwort von Simpsons International Removals Ltd

Good afternoon David,
We truly appreciate your continuous support and trust in us. Your 5-star review brightens our day and serves as a constant reminder of why we love what we do.
Kindest regards
Customer services

Bewertet mit 1 von 5 Sternen

I left the uk in August 2024 never…

I left the uk in August 2024 never received my belongings till February 2025 two boxes were missing and a lot of items damaged Simpson still won’t except they lost my items shame really because another 20 families are coming out to USA and we won’t be recommending this company to any of them yes they are cheap but now thinking you pay for what you get I believe my items were lost before they ever got put on pallets and put with someone else’s belongings but will Simpson contact whoever’s belongings were in warehouse the same time as mine no they won’t too much like hard work please avoid this company also USA side of things is absolutely appalling and virtually impossible to contact all my memories and personal photos of my family past and present gone I was heartbroken

4. Februar 2025
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Antwort von Simpsons International Removals Ltd

Good afternoon Samantha,
Thank you for taking the time to write us a review and providing your honest feedback.
I am very sorry that you were unhappy with our services. I can see we have been in discussions with you regarding this matter, and for the damaged items a claim had been submitted previously however, with regards to the missing items, we have carried out searches of our warehouses however, as your goods were palletised meaning they were kept together by materials wrapped in one, and all items were accounted for upon delivery, there has been no location of any loose items. To confirm, all items were marked off as being delivered to your home.
Please do not hesitate to contact us should we be able to assist you in any way further.
Kind regards
Customer Services

Bewertet mit 5 von 5 Sternen

Amazing Service 10/10!

The team at Simpsons/PSS are absolutely phenomenal. They helped me arrange a very LARGE move from the UK to Dubai for my boss and his five-bedroom house. The home had a lot of expensive furniture and the service we received was seamless. The team were so helpful, polite and just generally super on the ball. I cannot recommend them enough, it is a 10/10 from me. All items received were expertly packed and in perfect condition.

1. August 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Charlotte,
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

The service was excellent including the…

The service was excellent including the communication updating regularly and checking in to see if we need any more help or information regarding the move. John and Hayley P very friendly and made this move easy.

15. April 2025
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Antwort von Simpsons International Removals Ltd

Good afternoon Farai,
Your positive feedback is a huge encouragement to our team. Thank you for recognising our hard work.
Kindest regards
Customer Services

Bewertet mit 4 von 5 Sternen

There was immediate contact

There was immediate contact . Very personal. The staff we dealt with were very respectful and helpful .

10. April 2025
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Antwort von Simpsons International Removals Ltd

Good morning Craig,
We're extremely happy that you had a positive experience, and we're grateful for your feedback. We take pride in our Removals, and we're so happy you enjoyed it.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

A huge shoutout to John and Hayley

A huge shoutout to John and Hayley for guiding me through this process and making sure everything ran smoothly. They were always available to answer my questions and kept me informed. The moving crew—Michael, Jamie, and Steve—were fantastic! They treated my belongings as if they were their own, and their efficiency was truly impressive. Simpsons exceeded my expectations in every way!

17. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Victor,
It thrilled us to see the five-star review you've given our company. We always work hard to ensure our clients are satisfied with our service!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Simpson is a 5 star company!

Professional and Personal! More importantly should the final packaged goods be less than the initial quote a refund is given. One would never know if it was a couple of boxes more or less.
The honesty displayed is commendable!

24. März 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Petra,
I am very happy that you enjoyed the experience, and we are wishing you all the best in your new location and home!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Impressive removal company Simpsons

I am thoroughly impressed with the service I received from Simpsons. From the very beginning, John took time to explain the entire procedure, providing me with complete insight into the sequence of events involved. ie: quote, packing, costings, helpful tips on type container, insurance and shipping expectations . His approach was efficient, friendly, and incredibly helpful. I appreciated his consistency and knowledge, and his quote was accurate with no hidden surprises.

The team that packed our furniture—Stephen, Aaron, and Mark—could not have been more accommodating. They were incredibly helpful, and it was clear that nothing was too much trouble for them. I felt completely at ease knowing they were in control, and I didn’t need to check on them at all. Their years of experience were evident, as they worked seamlessly together as a team, demonstrating a clear understanding of what needed to be done.

Overall, I give this company a well-deserved 5-star rating! Highly recommended!

14. Februar 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Carol,
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. Wishing you the best of luck in your new location!
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Amazing service and Always Helpful

Amazing service from the team there, Hayley and Ellemai have been super helpful and the packing team Julian and Jim were fantastic on the day; it all went smooth and any anxieties I had were immediately set to ease.

14. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Michael,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

They did a brilliant job, and guided me along the way... the also did a great job of listening about my concerns.

Well done a brilliant job so far and manage to give me the pack and collection date which suits me.

6. Jänner 2025
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good Morning Atashya,
Thank you for sharing your positive experience! Our team is committed to going the extra mile for our customers, and we’re thrilled to hear that it made a difference for you. Your satisfaction is our motivation, and we’re here whenever you need us.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

John was very receptive and helpful…

John was very receptive and helpful from day 1 until we received our goods on the other side. We received our shipment in time for Christmas which was no mean feat. Much thanks to the team for their support and hard work!

20. Dezember 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good morning Megan,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence! We are wishing you the best in your new home!
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Wonderful Company with a great Team!

Just want to say a big thank you to Simpsons International Removals for their hard work, their kindness and thoroughness with the packing and transport of my furniture to South Africa.

It was great to work with the whole team; Micheal, Martin, Lee and Karl. I also want to thank John Moynes who was always available for my many questions.

What a great and honest team; Micheal found a gold wedding ring while packing one of the older boxes in my storage unit and brought it to my house for safe keeping!

I can really recommend the company to anyone who wants to move. They were also the most reasonable in price for my large 40 ft container.

Wish them all the very best.

25. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good Morning,
We’re absolutely delighted to receive your 5-star review! We’ll be sure to pass your kind words on to our dedicated team to inspire their ongoing commitment to excellence. It really does mean a lot that you would recommend us as we always strive to provide the best possible service to keep our clients happy! Wishing you the best of luck in your new home!
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Move back to South Africa

I chose PSS to manage my move back to South Africa as I was comfortable with their approach to the move from day 1. They were the only company that had an agent come and assess my property in person and talk me through all the details and requirements of the move. The move managers were great and managed all the info, keeping me updated on the 2 days of packing and loading the container. The moving crew was punctual and professional, handling challenges with the container and ensuring my move went ahead on time. The first leg is done, and I would recommend PSS to anyone making a move back to South Africa.

12. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Gareth,
Thank you for your review and for taking the time to send us your valuable feedback. Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark. We are wishing you the best of luck in your new home!
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

quick and easy

I appriciate that the movers arrived early in the morning and were done very quickly.

11. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Vladimir,
Thank you for your review and for taking the time to send us your valuable feedback. It thrilled us to see the five-star review you've given our company. We always work hard to ensure our clients are satisfied with our service.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Always on the end of the phone

Always on the end of the phone, friendly and helpful
Excellent team of packers and good to know that the assessor got the volume spot on
Well done to everyone.

5. November 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon,
Thank you for your glowing review! We’re thrilled to hear that you enjoyed your experience with us. Our team strives to deliver exceptional service, and it’s wonderful to know we hit the mark.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Friendly staff

Friendly staff, items packed and handled really well. Office staff made the process really easy and stress free.

18. Oktober 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good morning Tanya,
I am very happy that you enjoyed the removal, and we were able to relieve some stress from your move. We're extremely happy that you had a positive experience, and we're grateful for your feedback.
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 5 von 5 Sternen

Excellent service

Excellent service, I would use Simpsons International again in a heartbeat!

10. September 2024
Bewertung ohne vorherige Einladung
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Antwort von Simpsons International Removals Ltd

Good afternoon Samantha,
It thrilled us to see the five-star review you've given our company. We always work hard to ensure our clients are satisfied with our service and we are very grateful for your kind words!
Have a lovely day!
Kindest regards
Customer Services

Bewertet mit 1 von 5 Sternen

Poor Performance and damage

1) Failed to schedule the delivery conveniently: At time of booking, and twice before it was scheduled, I told them I was not available 1st to 15 September for receiving, but they scheduled for 13th. They informed me that any change to their schedule would likely cause additional costs.
2) Poor packing destroyed an item of antique furniture
3) The insurance policy isn't worth the paper it is written on as there is a 100 GBP deduction simply to process any insurance claim.

13. September 2024
Bewertung ohne vorherige Einladung
Simpsons International Removals Ltd-Logo

Antwort von Simpsons International Removals Ltd

Good Afternoon Richard,
Thank you for taking the time to write us a review and providing your honest feedback.
I am very sorry that you were unhappy with our destination partners services. I can see that the issue you have raised is towards our delivery partners and I am sorry for any miscommunication surrounding the delivery date, however, believe this to have been rectified swiftly. With regards to the level of packing, I can confirm that our packers have been with us for many years and are experienced packers who are more than aware of our packing standards and requirements for an international move. Please understand that it is almost impossible to ensure that fragile items will not be damaged in transit due to the movement within the container, and our crew will pack to the best of their ability to try and avoid any damage in transit. In relation to the cover you mention, as advised on our valuation form that you completed prior to your goods being collected, it states that there will be a claims handling fee should you wish to accept the settlement offer from the claims team, and as your item was valued lower than the claims handling fee, unfortunately you would not have received any compensation for your item. There was the choice of taking out extra cover to avoid paying the claims handling fee in the event of a claim however, I can see you had chosen not to select this as an option. I do apologise again that you remain unhappy and if you have any further queries, please do not hesitate to get in touch with us.
Kind regards
Customer Services

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