I had an issue with my order online and I wasn’t sure it had been processed properly. I emailed them that evening and I was contacted by Wendy the next morning who confirmed everything had gone throug... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am incredibly disappointed with the customer service I received during my recent experience with the Head of Operations at Sixty stores. A company's true value is shown in how they handle issue... Mehr ansehen
I contacted sixty stores regarding a fault with a purchase made last year. Wendy Shepherd promptly responded to my email and with apologies for the inconvenience. She efficiently found my account an... Mehr ansehen
I raised a query about my order delivery date, which was answered promptly by Wendy which was much appreciated Thanks John
Unternehmensdetails
Kontaktinformationen
CV37 0HT, Stratford-upon-Avon, Vereinigtes Königreich
- sixty.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Great service when we accidentally…
Great service when we accidentally damaged our product in the garden. Wendy Shepherd went above and beyond to help us out so thank you.
Wendy Shepherd
Your representative , Wendy Shepherd , addressed my issue quickly and with politeness to the customer
Still not received product ordered 4 June.
At the moment, not sure how many stars but given 2. i ordered product 4th June. Received several emails to say manufacturer sending direct, email (1) delivery next week. email (2) delivery following week. email (3) manufacturer delivering this week & sending tracking info. 22nd June, still no manufacturers email, still no delivery.
Good Customer Service from Wendy Shepherd
I have shopped on Sixty Stores multiple times and find the products and service to be good.
My recent purchase was sadly tainted, hence 4 stars, by a poor courier experience so I complained. I’m pleased to say that Wendy Shepherd who is the Head of Operations picked up my complaint and resolved it same day.
Thanks Wendy for keeping your promise and resolving my issue.
Email response v efficient
I was unable to get through on the phone, so emailed. Wendy picked up my email quickly and resolved the problem swiftly. Thanks!
DO NOT WASTE YOUR MONEY!!
If we could give a 0 score if would be that. The Shed we bought is appalling the flimsiest thinnest panels (several) why not one per side?? We have ever seen. Very overpriced and totally NOT FIT FOR PURPOSE!!! To start with we opened the box to realise the instructions didnt tally at all with the contents. We found & paid extra for someone to fit the shed and he laughed when he opened it at how awful the quality was. It took him a whole day trying to piece the bits together ( a job that would normally take a couple of hours) and had a tremendous job as most of the flimsy wood was warped. He even had to shorten the door to make it fit! it was absolutely shocking. On completion we were horrified to see that you could see through the shed on most of the joins leaving huge gaps down almost every join where the wood was warped & wouldn't fit together and we spent a fortune on sealant to try to weatherproof it. We have hosed it down and it's still not watertight. We wouldn't expect this shed to survive 1 harsh winter with how extremely weak and flimsy the wood is, it is a joke. We have been in touch with the supplier who have not been accommodating at all and now in the process of taking this further with all the money we have paid for this ridiculous shed. We are so angry buying this with all we have had to pay out and feel robbed buying this appalling shed and dealing with the worst company we ever have before. The shed is still leaking after everything we have tried still, it is totally unfit for purpose. We bought it for our electrical tools but no way can we put them in there so we are back to square one after paying out £760. Read the reviews and dont waste your money. These are the worst sheds we have ever seen . I dont ever normally do reviews but this is totally unacceptable. I just wish I saw the reviews before purchasing.
Much to my surprise and contrary to my…
Much to my surprise and contrary to my last comment the items turned up unannounced yesterday. Perfect fit, excellent quality and fast delivery!
Was looked after again with lovely …
Was looked after again with lovely staff Sheds Ltd. Co
Wendy was.very good.helping with sending Wood filler for my new 7x5 Adley tongue and grove pent shed. Thanks Wendy most appreciated
Best wishes Leslie Robin Williams
Buy elsewhere!
Ordered from sixty store trading as sheds.co.uk. Missing items, damaged items, dreadful customer service from Ben G. I should have read the reviews before ordering.
Liars and thieves
Liars and thieves, delivered the wrong timber and refused refund or return, avoid unless you enjoy being ripped off and patronised.
Ordered items took money no correspondence
Ordered items on their website. Took my money. No tracking info given. Waited over a week and been given the run around for a further week. Item out of stock! Still haven’t got my money back. And no date for refund. Told ‘very soon’… refused to answer email asking for an actual date for my money to be refunded. Apparently they are transferring it to their accounts team. Their website says they are a family run business?…AVOID
Faulty goods from a company who do not respect consumer law.
I bought a shed from them. After construction as you stood in the shed, you could see daylight on multiple areas of the shed panels which means it is not watertight and therefore not fit for purpose. Whilst I understand that a return with full refund would incur significant costs they do have to repair the faulty item free of charge under consumer law but they won't. They have offered to send replacement panels, but will neither replace them for me nor pay for a joiner to replace them. This is no solution and contravenes consumer law.
I would say don't buy something as large as a shed from a company who behave like this. You are a little stuck because you cannot just return it but you can take legal action. However, just easier not to buy from them in the first place.
Thanks Wendy Shepherd
Had queries on my order and I would like tobthank Wendy Shepherd for her excellent and professional help over the last 2 day's.
Thanks to her my engraved vase turned up today in time to take to my Sons Wedding on Saturday.
Big thanks to the rest of the team for quick turnaround.
Mr Cousins
Ordered a shed arrived damaged slow to…
Ordered a shed arrived damaged slow to rectify keep asking to leave positive reviews need too sort out there after sales first STAY CLEAR
Happy Customer
Would like to thank Wendy and her team they were very helpful to sort out my problem. They were very helpful and professional big thankyou all Mr Hill.
Very poor all round
I ordered a shed using my credit card. Website said there was a problem with my order. So my daughter ordered on her card. Both payments went through. I did get one shed promptly. Sixty said they would refund, but have failed to say when. After an initial misunderstanding of the assembly instructions (quickly rectified) it proved impossible to get all parts of the shed to line up. It looks aweful - gaps everywhere. I used a professional company to assemble this item. If a landscape gardener and a qualified carpenter can’t do it - ????
Wendy was very helpful and polite
Wendy was very helpful and polite. She sorted the problem for me without any fuss or bother and I am very grateful.
Thank you Wendy
Josephinr Hoenderkamp
Very prompt,efficient and friendly
Very prompt and efficient and friendly after sales care from Wendy Shepherd at Sixty Stores.
I received a faulty product but Wendy contacted their supplier and a replacement is on it's way.
All sorted out within 24 hours - great!
I would definitely recommend Sixty Stores!
Great product and experience!
So happy with my personalised photo frame which came on time and was just what I wanted. Great company would definitely use again.
Order & Delivery
Although I had no confirmation email of my order, with a quick enquiry email on my part, I was assured my order had been despatched and would be with me shortly and, sure enough, it was 😁, so thank you Wendy for your quick response and assurance…much appreciated 👍
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.








